My car broke down within 5 days of purchasing.. NIGHTMARE

My car broke down within 5 days of purchasing.. NIGHTMARE

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Discussion

g3org3y

20,639 posts

192 months

Thursday 22nd August 2013
quotequote all
dave_s13 said:
Seems to be the case that E60 batteries last 3-5 years (ish).
Blimey. I think my E36 (1998) is still on its original battery!

ant427 said:
engines without dipsticks,smart ecu's that turn off things you need,can of foam instead of a spare tyre,I love modern motoring,it's awesome!
Indeed.

If it ain't broke and all that...

dave_s13

13,814 posts

270 months

Thursday 22nd August 2013
quotequote all
g3org3y said:
dave_s13 said:
Seems to be the case that E60 batteries last 3-5 years (ish).
Blimey. I think my E36 (1998) is still on its original battery!

...
Depends on whether or not you have an "unfavourable driver profile".

They all do that sir.

james_gt3rs

4,816 posts

192 months

Thursday 22nd August 2013
quotequote all
dave_s13 said:
Problem with the E60 is you can't just get a battery from ECP and wack it in DIY...well you can, to a degree.

Battery needs to be coded to the car, which is fackn ridiculous, it needs to be told it has a new battery and what the battery rating is. Something to do with changing the charging profile or some such bollards. If you don't do this the battery won't last long. You can do it with a BMTechnic cable and software which is about £50. Alternatively you have to get it done at a dealer or someone that knows what they are doing.

Seems to be the case that E60 batteries last 3-5 years (ish).
That is ridiculous. A cynic might say it's to cash in on repairs every 3 years...

g3org3y

20,639 posts

192 months

Thursday 22nd August 2013
quotequote all
dave_s13 said:
g3org3y said:
dave_s13 said:
Seems to be the case that E60 batteries last 3-5 years (ish).
Blimey. I think my E36 (1998) is still on its original battery!

...
Depends on whether or not you have an "unfavourable driver profile".

They all do that sir.
And I'm sure E60 batteries aren't exactly cheap. Much change from £100 (if any)?

Muzzer79

10,049 posts

188 months

Thursday 22nd August 2013
quotequote all
Rammy76 said:
Muzzer79 said:
Seriously?!?

You've had a low oil light, a couple of minor electrical glitches and a flat battery on a 9 year old, 95000 mile car.
The dealer hasn't even near at the car to rectify any of this and you want to reject it?

I despair at the modern car buyer sometimes.

Leave car with dealer. Dealer will fix car. Car will be fine.

I can't even begin to comprehend why rejecting the car has even crossed your mind.
I wouldn't have much faith in a dealer that allows its cars to leave with the engine oil level critically low amongst other things either.
That little faith that you would reasonably expect to be able to reject the car without even letting them look at it and fix it....even once?

Wow - some paranoid people on here today.

Human beings are involved. Humans make mistakes. They could have over-looked the oil level, some numpty mechanic could have noted it wrong. Even the best dealer in the world isn't perfect.

The point is the OP hasn't even given them one chance to rectify the faults, he just says he doesn't trust them!

IF they try to fix it and fail, then you can start being concerned.

Dr Doofenshmirtz

15,251 posts

201 months

Thursday 22nd August 2013
quotequote all
No dipstick...special coded batteries? BMWs must be seriously good when they work if people accept this nonsense?

jasesapphy

726 posts

210 months

Thursday 22nd August 2013
quotequote all
Bosch battery from halfords with trade card and 5 years warranty is just under £100' probably £130 without

dave_s13

13,814 posts

270 months

Thursday 22nd August 2013
quotequote all
g3org3y said:
dave_s13 said:
g3org3y said:
dave_s13 said:
Seems to be the case that E60 batteries last 3-5 years (ish).
Blimey. I think my E36 (1998) is still on its original battery!

...
Depends on whether or not you have an "unfavourable driver profile".

They all do that sir.
And I'm sure E60 batteries aren't exactly cheap. Much change from £100 (if any)?
IIRC if you take it to BMW you'd be looking at about £300 to get a new battery.

Madness, I sold mine just as it was starting to let me know it wasn't happy. I did have an unfavourable driver profile unfortunately.

Great cars though, I'll get another at some point, petrol next time though.

g3org3y

20,639 posts

192 months

Thursday 22nd August 2013
quotequote all
dave_s13 said:
Madness, I sold mine just as it was starting to let me know it wasn't happy. I did have an unfavourable driver profile unfortunately.
Dare I ask what that means/implies?





carreauchompeur

17,852 posts

205 months

Thursday 22nd August 2013
quotequote all
Batteries: Costco.

I digress though. It's certainly worth changing the battery to see if this sorts the electrical problems out, which it could do. Failing that though, the car sounds like a dog and I would be tempted to get rid.

dave_s13

13,814 posts

270 months

Thursday 22nd August 2013
quotequote all
g3org3y said:
dave_s13 said:
Madness, I sold mine just as it was starting to let me know it wasn't happy. I did have an unfavourable driver profile unfortunately.
Dare I ask what that means/implies?
Short trips.

Rammy76

1,050 posts

184 months

Thursday 22nd August 2013
quotequote all
Muzzer79 said:
That little faith that you would reasonably expect to be able to reject the car without even letting them look at it and fix it....even once?

Wow - some paranoid people on here today.

Human beings are involved. Humans make mistakes. They could have over-looked the oil level, some numpty mechanic could have noted it wrong. Even the best dealer in the world isn't perfect.

The point is the OP hasn't even given them one chance to rectify the faults, he just says he doesn't trust them!

IF they try to fix it and fail, then you can start being concerned.
Paranoid?! Hardly paranoid to expect the car to have been checked over before sale, having an oil level is a bare minimum to expect even human beings to check before allowing a customer to drive away.

I'm not saying everyone is perfect and mistakes will be made, but some kind of quality control should be in place to make sure the cars are in a fit state before driving away, this garage obviously doesn't have one in place.

I'm glad I don't employ you if those are the standards you're happy with.

taters

124 posts

130 months

Thursday 22nd August 2013
quotequote all
It's a shame there are some nasty replies to the OP's issue.

Not everyone is clued up with the basics and stuff like 'low oil' popping up as a warning can be enough to spook the unaware.

I'm pretty handy with cars myself and would only get someone else involved if I were out of my depth, but conversely can completely understand OP wanting it checked out and panicking a bit like he did.

OP - make a list of the times and sequence of events, things said to and by the dealer etc and give them chance to take a look. When they call saying its fixed tell them you want their repair 'in writing' so you have a record of what was done.

Chances are they will fix it and all will be good but start to prepare yourself if things go bad. Older high milers are fine but like what has been said already, they do tend to need more attention and checking from a preventative POV.

Keep us updated


northwest monkey

6,370 posts

190 months

Thursday 22nd August 2013
quotequote all
Rammy76 said:
Muzzer79 said:
That little faith that you would reasonably expect to be able to reject the car without even letting them look at it and fix it....even once?

Wow - some paranoid people on here today.

Human beings are involved. Humans make mistakes. They could have over-looked the oil level, some numpty mechanic could have noted it wrong. Even the best dealer in the world isn't perfect.

The point is the OP hasn't even given them one chance to rectify the faults, he just says he doesn't trust them!

IF they try to fix it and fail, then you can start being concerned.
Paranoid?! Hardly paranoid to expect the car to have been checked over before sale, having an oil level is a bare minimum to expect even human beings to check before allowing a customer to drive away.
At the risk of sounding stupid here, how was the dealer supposed to check the oil level?


Edited by northwest monkey on Thursday 22 August 12:21

JM

3,170 posts

207 months

Thursday 22nd August 2013
quotequote all
Timbola said:
Fast Bug said:
You had to ring the RAC to check the oil level?
The E60 doesn't have an oil level dipstick, so you can't check it.

If engine oil is at or nearing the minimum level, there's a warning light on the dash which lights up telling you so.

Since the OP did say that that exact light lit up, it should have been fairly obvious I'd say, but being new to E60s, he may not know what the light was indicating.

Regardless, it's something a lot of E60 owners complaing about. It's a pain in the bum not being able to check your oil level, and only being told when it's getting low.
If there is no dipstick and no way of the owner knowing the actual oil level, how did the RAC man know the oil level? And, how do you know how much oil to put in?
Do you have to rely on a correct oil level light illuminating or something?


Output Flange

16,802 posts

212 months

Thursday 22nd August 2013
quotequote all
northwest monkey said:
At the risk of sounding stupid here, how was the dealer supposed to check the oil level?


Edited by northwest monkey on Thursday 22 August 12:21
Nice edit wink

Don't forget, the light came on on the way home. It had been fine on the forecourt.

Rammy76

1,050 posts

184 months

Thursday 22nd August 2013
quotequote all
northwest monkey said:
At the risk of sounding stupid here, how was the dealer supposed to check the oil level?


Edited by northwest monkey on Thursday 22 August 12:21
To be honest I don't care, but if they are happy to sell a car without a dipstick then they should have the facilities/ means in place for it to checked before sale.

Output Flange

16,802 posts

212 months

Thursday 22nd August 2013
quotequote all
Rammy76 said:
To be honest I don't care, but if they are happy to sell a car without a dipstick then they should have the facilities/ means in place for it to checked before sale.
See my post above yours - there was apparently no "low oil level" warning on the forecourt, so if the dealer is relying on the readout to check the level - like anyone else is - then there was effectively no fault.

B5NXJ

1,091 posts

215 months

Thursday 22nd August 2013
quotequote all
Timbola said:
Fast Bug said:
You had to ring the RAC to check the oil level?
The E60 doesn't have an oil level dipstick, so you can't check it.

If engine oil is at or nearing the minimum level, there's a warning light on the dash which lights up telling you so.

Since the OP did say that that exact light lit up, it should have been fairly obvious I'd say, but being new to E60s, he may not know what the light was indicating.

Regardless, it's something a lot of E60 owners complaing about. It's a pain in the bum not being able to check your oil level, and only being told when it's getting low.
Keep it brimmed silly


Muzzer79

10,049 posts

188 months

Thursday 22nd August 2013
quotequote all
Rammy76 said:
Muzzer79 said:
That little faith that you would reasonably expect to be able to reject the car without even letting them look at it and fix it....even once?

Wow - some paranoid people on here today.

Human beings are involved. Humans make mistakes. They could have over-looked the oil level, some numpty mechanic could have noted it wrong. Even the best dealer in the world isn't perfect.

The point is the OP hasn't even given them one chance to rectify the faults, he just says he doesn't trust them!

IF they try to fix it and fail, then you can start being concerned.
Paranoid?! Hardly paranoid to expect the car to have been checked over before sale, having an oil level is a bare minimum to expect even human beings to check before allowing a customer to drive away.

I'm not saying everyone is perfect and mistakes will be made, but some kind of quality control should be in place to make sure the cars are in a fit state before driving away, this garage obviously doesn't have one in place.

I'm glad I don't employ you if those are the standards you're happy with.
I didn't say you shouldn't expect it to be checked over.

I said that if that one thing was missed, you shouldn't expect to reject the car.

In the real world, there is absolutely no justification to not trust the dealer to fix a fault and start talking about rejection because the oil light came on when you got the car home.

It's about perspective and getting a realistic result rather than jumping onto your high horse, phoning up the CAB and sending lawyers letters because the battery went flat and the oil was low.

One should not accept poor standards but one should accept that human beings make mistakes and that jumping straight from A to F instead of going through B, C, D & E will not get you very far.