Used Car Dealers

Author
Discussion

oldnbold

1,280 posts

147 months

Friday 11th October 2013
quotequote all
av185 said:
Great advice point 4 above.......

Decades ago we used to buy two year old bca auction cars (cortinas, granadas etc) by the dozen in November and December for well behind book, keep them till February and generally "make a killing" profit wise. This was before seasonal price fluctuations levelled out.

To a degree, this also applies today. I bought a 1 year old 911 Carrera GTS PDK huge spec from an official Porsche dealer at New Year 2011 and got £7000 off the already reasonable advertised price. I have been offered the price I paid just last month after almost 2 years and 8000 miles.

Doesn t always work, of course! But like lots of things in life, timing is all......
Haha, showing your age a bit there. Cortinas and Granadas. hehe

av185

18,514 posts

128 months

Friday 11th October 2013
quotequote all
oldnbold said:
av185 said:
Great advice point 4 above.......

Decades ago we used to buy two year old bca auction cars (cortinas, granadas etc) by the dozen in November and December for well behind book, keep them till February and generally "make a killing" profit wise. This was before seasonal price fluctuations levelled out.

To a degree, this also applies today. I bought a 1 year old 911 Carrera GTS PDK huge spec from an official Porsche dealer at New Year 2011 and got £7000 off the already reasonable advertised price. I have been offered the price I paid just last month after almost 2 years and 8000 miles.

Doesn t always work, of course! But like lots of things in life, timing is all......
Haha, showing your age a bit there. Cortinas and Granadas. hehe
Those were the days LOL....! Proper Fords for sure!

Just seen your 911 colour.....nice....looks slightly stronger than the Rhodium Silver optioned on the new GT3........

oldnbold

1,280 posts

147 months

Friday 11th October 2013
quotequote all
av185 said:
Those were the days LOL....! Proper Fords for sure!

Just seen your 911 colour.....nice....looks slightly stronger than the Rhodium Silver optioned on the new GT3........
Yeah its Polar silver, not my first choice but when buying a 993 condition and history comes before colour.

I can remember buying Mk 1 Mondeo's and Escorts from BCA in my early 20's for my own use, years and years before I considered working in the trade. I'd tax them for 6 months and sell at 5 months and normally manage £2-300 profit and then go again. Cheap motoring that way. lol

Kinky

39,578 posts

270 months

Friday 11th October 2013
quotequote all
Guys,

Please ease off on the abuse. Not required, not necessary and is a bannable offence.

A (one and only) polite notice smile

av185

18,514 posts

128 months

Friday 11th October 2013
quotequote all
oldnbold said:
Yeah its Polar silver, not my first choice but when buying a 993 condition and history comes before colour.

I can remember buying Mk 1 Mondeo's and Escorts from BCA in my early 20's for my own use, years and years before I considered working in the trade. I'd tax them for 6 months and sell at 5 months and normally manage £2-300 profit and then go again. Cheap motoring that way. lol
The Escort Ghias were always good news......talk about marketing style over substance!

Used to spend more time at bca s old Nottingham site on the Carlton Road than in lectures at Uni.....

Wills2

22,894 posts

176 months

Friday 11th October 2013
quotequote all
oldnbold said:
Right guys lets all kiss and make up shall we.

Some pointers for car buyers.

1. If you want some discount tell the salesman what you are willing to pay and be prepared to put a deposit down on the car there and then, and tell the salesman thats the case if he can deal at your price. You are giving him a huge buying signal. He may give you back a trial close like, "if I can do that price will you buy the car now" If you then say "well I need to go away and think about it" YOU WILL BE TREATED AS A TIME WASTER.

2. Enqiure by phone or in person - not email

3. Don't believe cash or no PX is an advantage its not. Finance can earn more money than the metal, and a good PX at the right price is another sales opportunity that he can actually see rather than buying stock blind in the trade.

4. Buy at a time when its more likley a dealer will need to deal, end of a month or quarter, late December or month before a plate change.

5. You will be taken seriously if you call up, ask questions , make an appointment to view car, turn up on time and take test drive. BEFORE YOU TALK ABOUT THE PRICE. Otherwise you might as well just send a text saying.

"whots yer best price m8 innit."

Don't shoot the messenger, I'm just explaining the thinking from a salesmans point of view, rightly or wrongly this is how most salesman will think, not all mind but the majority. And I'm talking about volume sales dealerships now not specialists or prestige.
Couldn't agree more and applies to more things than just cars.

daemon

35,850 posts

198 months

Friday 11th October 2013
quotequote all
Wills2 said:
oldnbold said:
Right guys lets all kiss and make up shall we.

Some pointers for car buyers.

1. If you want some discount tell the salesman what you are willing to pay and be prepared to put a deposit down on the car there and then, and tell the salesman thats the case if he can deal at your price. You are giving him a huge buying signal. He may give you back a trial close like, "if I can do that price will you buy the car now" If you then say "well I need to go away and think about it" YOU WILL BE TREATED AS A TIME WASTER.

2. Enqiure by phone or in person - not email

3. Don't believe cash or no PX is an advantage its not. Finance can earn more money than the metal, and a good PX at the right price is another sales opportunity that he can actually see rather than buying stock blind in the trade.

4. Buy at a time when its more likley a dealer will need to deal, end of a month or quarter, late December or month before a plate change.

5. You will be taken seriously if you call up, ask questions , make an appointment to view car, turn up on time and take test drive. BEFORE YOU TALK ABOUT THE PRICE. Otherwise you might as well just send a text saying.

"whots yer best price m8 innit."

Don't shoot the messenger, I'm just explaining the thinking from a salesmans point of view, rightly or wrongly this is how most salesman will think, not all mind but the majority. And I'm talking about volume sales dealerships now not specialists or prestige.
Couldn't agree more and applies to more things than just cars.
+1

Well summarised!

steve singh

3,995 posts

174 months

Friday 11th October 2013
quotequote all
daemon said:
Wills2 said:
oldnbold said:
Right guys lets all kiss and make up shall we.

Some pointers for car buyers.

1. If you want some discount tell the salesman what you are willing to pay and be prepared to put a deposit down on the car there and then, and tell the salesman thats the case if he can deal at your price. You are giving him a huge buying signal. He may give you back a trial close like, "if I can do that price will you buy the car now" If you then say "well I need to go away and think about it" YOU WILL BE TREATED AS A TIME WASTER.

2. Enqiure by phone or in person - not email

3. Don't believe cash or no PX is an advantage its not. Finance can earn more money than the metal, and a good PX at the right price is another sales opportunity that he can actually see rather than buying stock blind in the trade.

4. Buy at a time when its more likley a dealer will need to deal, end of a month or quarter, late December or month before a plate change.

5. You will be taken seriously if you call up, ask questions , make an appointment to view car, turn up on time and take test drive. BEFORE YOU TALK ABOUT THE PRICE. Otherwise you might as well just send a text saying.

"whots yer best price m8 innit."

Don't shoot the messenger, I'm just explaining the thinking from a salesmans point of view, rightly or wrongly this is how most salesman will think, not all mind but the majority. And I'm talking about volume sales dealerships now not specialists or prestige.
Couldn't agree more and applies to more things than just cars.
+1

Well summarised!
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.

Butter Face

30,348 posts

161 months

Friday 11th October 2013
quotequote all
steve singh said:
daemon said:
Wills2 said:
oldnbold said:
Right guys lets all kiss and make up shall we.

Some pointers for car buyers.

1. If you want some discount tell the salesman what you are willing to pay and be prepared to put a deposit down on the car there and then, and tell the salesman thats the case if he can deal at your price. You are giving him a huge buying signal. He may give you back a trial close like, "if I can do that price will you buy the car now" If you then say "well I need to go away and think about it" YOU WILL BE TREATED AS A TIME WASTER.

2. Enqiure by phone or in person - not email

3. Don't believe cash or no PX is an advantage its not. Finance can earn more money than the metal, and a good PX at the right price is another sales opportunity that he can actually see rather than buying stock blind in the trade.

4. Buy at a time when its more likley a dealer will need to deal, end of a month or quarter, late December or month before a plate change.

5. You will be taken seriously if you call up, ask questions , make an appointment to view car, turn up on time and take test drive. BEFORE YOU TALK ABOUT THE PRICE. Otherwise you might as well just send a text saying.

"whots yer best price m8 innit."

Don't shoot the messenger, I'm just explaining the thinking from a salesmans point of view, rightly or wrongly this is how most salesman will think, not all mind but the majority. And I'm talking about volume sales dealerships now not specialists or prestige.
Couldn't agree more and applies to more things than just cars.
+1

Well summarised!
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
The general rule is 'bums on seats sells cars' so I always want people to drive before talking money.



And as for the discount thing, I have a car at £15995 and a chap calls me and says 'I want to pay £13,000'

I ask him here he got that figure from and he says 'there's loads of them about at that price'





So why is he calling about my one priced at £3k more?



Because he's lying/chancing it/bluffing/whatever you want to call it.


I tell him to go and buy the one at £13k, he still wants my 'best price'




He buys at £15.5k.




Go figure.

daemon

35,850 posts

198 months

Friday 11th October 2013
quotequote all
steve singh said:
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
Hmmmm..

I've genuinely never come across this. Any sales training i've ever had its about getting the customer as comfortable as possible with their prospective purchase - take it for a test drive, let them touch and feel the car and the experience, get the family into it, let them see how perfectly it suits their needs - then do the negotiations, when they're most likely to agree and when there are no objections to overcome.

Certainly i always let people test drive first, make a judgement on how that went, overcome any remaining objections, then hard ball negotiations.

I'll also use the time to test drive theirs and park theirs so when they return in the nice shiny prospective purchase they park it beside their old dull prospective trade in.


daemon

35,850 posts

198 months

Friday 11th October 2013
quotequote all
Butter Face said:
steve singh said:
daemon said:
Wills2 said:
oldnbold said:
Right guys lets all kiss and make up shall we.

Some pointers for car buyers.

1. If you want some discount tell the salesman what you are willing to pay and be prepared to put a deposit down on the car there and then, and tell the salesman thats the case if he can deal at your price. You are giving him a huge buying signal. He may give you back a trial close like, "if I can do that price will you buy the car now" If you then say "well I need to go away and think about it" YOU WILL BE TREATED AS A TIME WASTER.

2. Enqiure by phone or in person - not email

3. Don't believe cash or no PX is an advantage its not. Finance can earn more money than the metal, and a good PX at the right price is another sales opportunity that he can actually see rather than buying stock blind in the trade.

4. Buy at a time when its more likley a dealer will need to deal, end of a month or quarter, late December or month before a plate change.

5. You will be taken seriously if you call up, ask questions , make an appointment to view car, turn up on time and take test drive. BEFORE YOU TALK ABOUT THE PRICE. Otherwise you might as well just send a text saying.

"whots yer best price m8 innit."

Don't shoot the messenger, I'm just explaining the thinking from a salesmans point of view, rightly or wrongly this is how most salesman will think, not all mind but the majority. And I'm talking about volume sales dealerships now not specialists or prestige.
Couldn't agree more and applies to more things than just cars.
+1

Well summarised!
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
The general rule is 'bums on seats sells cars' so I always want people to drive before talking money.



And as for the discount thing, I have a car at £15995 and a chap calls me and says 'I want to pay £13,000'

I ask him here he got that figure from and he says 'there's loads of them about at that price'





So why is he calling about my one priced at £3k more?



Because he's lying/chancing it/bluffing/whatever you want to call it.


I tell him to go and buy the one at £13k, he still wants my 'best price'




He buys at £15.5k.




Go figure.
I've had that too - oh theres another on the 'net thats cheaper? can i have a look at that with you? Heres my laptop connected to the net. Where did you say it was? Oh it turns out its a year older / higher miles / no mot / etc, etc OR doesnt exist and they're on the back foot.



Wills2

22,894 posts

176 months

Friday 11th October 2013
quotequote all
Butter Face said:
He buys at £15.5k.

Go figure.
Job jobbed then! thumbup

I get some outrageous demands (first positions) from clients the more outlandish the funnier I find them, he who speaks first lads, he who speaks first....


oldnbold

1,280 posts

147 months

Saturday 12th October 2013
quotequote all
A guy I worked with used make me laugh, often used to get the "Just lookers" on a Sunday. We had one with his whole family kicking tyres when he said within earshot of my mate,

"If that was £1500 cheaper I'd buy in now"

My mate strode over to him, held out his hand and said "you just brought yourself a car sir"

I've never seen a guy leave so quickly.

oldnbold

1,280 posts

147 months

Saturday 12th October 2013
quotequote all
steve singh said:
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
This is normally with smaller second hand only dealers I've found Steve, generally because they don't have the man power for lots of test drives.

As the others have said "bums on seats" is the general advice at mainstream, volume dealers. Get them all excited about the new car. My old mate used to always watch customers as they parked up after a test drive.

If they looked back at the car as they walked away he belived they would definatly be buying. Wasn't wrong often.

daemon

35,850 posts

198 months

Saturday 12th October 2013
quotequote all
oldnbold said:
steve singh said:
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
This is normally with smaller second hand only dealers I've found Steve, generally because they don't have the man power for lots of test drives.

As the others have said "bums on seats" is the general advice at mainstream, volume dealers. Get them all excited about the new car. My old mate used to always watch customers as they parked up after a test drive.

If they looked back at the car as they walked away he belived they would definatly be buying. Wasn't wrong often.
+1

The other scenario is if someone walks in off the street and immediately asks for a test drive. The salesman will divert them off that for a little while to qualify them and get a feel for whats happening - this weeds out the tyre kickers and test pilots.

Its like when people ring and ask me if say, the Audi is still for sale, then immediately ask what their trade in is worth before asking any detail on my car. They tend to be just polling around with their own (usually) troublesome car trying to get the best price to offload it.

You just get to know these things after a while dont you?


steve singh

3,995 posts

174 months

Saturday 12th October 2013
quotequote all
daemon said:
oldnbold said:
steve singh said:
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
This is normally with smaller second hand only dealers I've found Steve, generally because they don't have the man power for lots of test drives.

As the others have said "bums on seats" is the general advice at mainstream, volume dealers. Get them all excited about the new car. My old mate used to always watch customers as they parked up after a test drive.

If they looked back at the car as they walked away he belived they would definatly be buying. Wasn't wrong often.
+1

The other scenario is if someone walks in off the street and immediately asks for a test drive. The salesman will divert them off that for a little while to qualify them and get a feel for whats happening - this weeds out the tyre kickers and test pilots.

Its like when people ring and ask me if say, the Audi is still for sale, then immediately ask what their trade in is worth before asking any detail on my car. They tend to be just polling around with their own (usually) troublesome car trying to get the best price to offload it.

You just get to know these things after a while dont you?
See that explains a lot!

I phoned this private dealer up about a Porsche 996 Turbo (june/july time). He was about 170 miles away according to autotrader and had a really comprehensive advert on his website - so I had no major questions about the car.

Anyhow I phoned him up and asked for a change over cost - he almost went ballistic on the phone saying that if i was interested I should come and see the car. He mentioned he gets 100s of call per day about change over cost. I stressed all I needed was a ball park view as given the distance if we were miles away on price it would be a waste of time travelling.

Anyhow he seemed really upset and I wished him the best of luck.

His Porsche turbo is still for sale, albeit £1k cheaper than before.

I genuinely would have done a deal with him as I have no problem buying a car and if i get bored with it etc. i just sell it privately and move onto the next car.

As it is, in august after being frustrated with shoddy turbo examples i just bought an immaculate e92 m3 privately. Still do look at turbos every now and then - it's an illness you see!!!

daemon

35,850 posts

198 months

Saturday 12th October 2013
quotequote all
steve singh said:
daemon said:
oldnbold said:
steve singh said:
Nearly - disagree re number 5 about taking a test drive before you talk price.

A lot of dealers want numbers squared off and have the deal done on the proviso the test drive will be ok. As a private seller i'd be the same.
This is normally with smaller second hand only dealers I've found Steve, generally because they don't have the man power for lots of test drives.

As the others have said "bums on seats" is the general advice at mainstream, volume dealers. Get them all excited about the new car. My old mate used to always watch customers as they parked up after a test drive.

If they looked back at the car as they walked away he belived they would definatly be buying. Wasn't wrong often.
+1

The other scenario is if someone walks in off the street and immediately asks for a test drive. The salesman will divert them off that for a little while to qualify them and get a feel for whats happening - this weeds out the tyre kickers and test pilots.

Its like when people ring and ask me if say, the Audi is still for sale, then immediately ask what their trade in is worth before asking any detail on my car. They tend to be just polling around with their own (usually) troublesome car trying to get the best price to offload it.

You just get to know these things after a while dont you?
See that explains a lot!

I phoned this private dealer up about a Porsche 996 Turbo (june/july time). He was about 170 miles away according to autotrader and had a really comprehensive advert on his website - so I had no major questions about the car.

Anyhow I phoned him up and asked for a change over cost - he almost went ballistic on the phone saying that if i was interested I should come and see the car. He mentioned he gets 100s of call per day about change over cost. I stressed all I needed was a ball park view as given the distance if we were miles away on price it would be a waste of time travelling.

Anyhow he seemed really upset and I wished him the best of luck.

His Porsche turbo is still for sale, albeit £1k cheaper than before.

I genuinely would have done a deal with him as I have no problem buying a car and if i get bored with it etc. i just sell it privately and move onto the next car.

As it is, in august after being frustrated with shoddy turbo examples i just bought an immaculate e92 m3 privately. Still do look at turbos every now and then - it's an illness you see!!!
Yes sometimes preconceptions get in the way - and sadly for this dealer you're describing he may well have lost a deal.

I guess 'heavy' metal does attract a lot of dheads and its hard to sort out the wheat from the chaff. I've a 3.0i Quattro Avant Audi A6 for sale at the minute at £1995 (took it as a trade in, need to retail it to get out on a duff trade in further up the line - wouldnt otherwise retail something like this). So far today alone i've had 'will you take £1200 for it? I will come now with the cash' (loving how he thinks i'm making that much that i can knock £800 off and still stand over it, make a bit of profit, etc'), then there was the 'would you swap it for a 20ft boat?', then another guy looking to swap for a motorbike. I've a guy on his way now coming some distance (100 mile round trip for him). He hasnt mentioned price yet but i'll be turning him away if its a stupid offer. Thats all just so far today. Imagine the goofballs who'd be texting per day if i'd 20 or 30 cars....

oldnbold

1,280 posts

147 months

Saturday 12th October 2013
quotequote all
daemon said:
Yes sometimes preconceptions get in the way - and sadly for this dealer you're describing he may well have lost a deal.

I guess 'heavy' metal does attract a lot of dheads and its hard to sort out the wheat from the chaff. I've a 3.0i Quattro Avant Audi A6 for sale at the minute at £1995 (took it as a trade in, need to retail it to get out on a duff trade in further up the line - wouldnt otherwise retail something like this). So far today alone i've had 'will you take £1200 for it? I will come now with the cash' (loving how he thinks i'm making that much that i can knock £800 off and still stand over it, make a bit of profit, etc'), then there was the 'would you swap it for a 20ft boat?', then another guy looking to swap for a motorbike. I've a guy on his way now coming some distance (100 mile round trip for him). He hasnt mentioned price yet but i'll be turning him away if its a stupid offer. Thats all just so far today. Imagine the goofballs who'd be texting per day if i'd 20 or 30 cars....
But it does make the day interesting. Hahahah

biglaugh

woody2846

1,368 posts

151 months

Saturday 12th October 2013
quotequote all
We'll I sell Subaru's and I can tell you that an Impreza auto at this time of year is a great bit of stock. I certainly would not be looking to do big discounts off the car and would be happy, if needs be to have in stock for a while as there will be someone out there who will buy at the right price.
OP the car you are looking at is it in a main dealer or another garage?
If it is the car that I'm thinking of then they have it marked up at a fair price already.
I have sent you a PM and if I can help source you a car then of course I will.

Negative Creep

24,991 posts

228 months

Saturday 12th October 2013
quotequote all
daemon said:
Yes sometimes preconceptions get in the way - and sadly for this dealer you're describing he may well have lost a deal.

I guess 'heavy' metal does attract a lot of dheads and its hard to sort out the wheat from the chaff. I've a 3.0i Quattro Avant Audi A6 for sale at the minute at £1995 (took it as a trade in, need to retail it to get out on a duff trade in further up the line - wouldnt otherwise retail something like this). So far today alone i've had 'will you take £1200 for it? I will come now with the cash' (loving how he thinks i'm making that much that i can knock £800 off and still stand over it, make a bit of profit, etc'), then there was the 'would you swap it for a 20ft boat?', then another guy looking to swap for a motorbike. I've a guy on his way now coming some distance (100 mile round trip for him). He hasnt mentioned price yet but i'll be turning him away if its a stupid offer. Thats all just so far today. Imagine the goofballs who'd be texting per day if i'd 20 or 30 cars....
My 944 is attracting its fair share of morons - 2 no shows so far, 2 text offers for half the asking price, an offer to swap for a motorbike and someone wanting a discount as they'd have to travel a couple of hours to get it