'Ripped off by Garage'
Discussion
RGambo said:
You haven't been 'ripped off', the garage had a car for you to view, inspect and you have agreed a price. with out wishing to sound harsh, you have made the error in not fully checking the spec of the vehicle. As has been mentioned, the gearbox is a different matter. If it is one year old, I would assume that would still be under the manufacturers warrentee.
I did check - with the salesman - my bad for not independently checking myself, which I would have done after I had walked out over the price and they came chasing after me with further discount.Like I said its a long story didn't want to put everything in and it end up getting confusing..
P-Jay said:
Don't Hyundai have the best warranties in the business - in terms of length and actually fixing stuff when they say they will?
A relative of a friend of mine had a brand new i10 from them after a nearly new model one he bought developed a recurring problem.
Yes all being done under warranty, but its the miss selling issue I want to concentrate on.A relative of a friend of mine had a brand new i10 from them after a nearly new model one he bought developed a recurring problem.
Did your insurance quote not alert you to the fact that the registration of your new car was for a 110bhp model and not the 128 you thought ??
All my insurance quotes have stated the power of the car, so no real need to "investigate ".
Think you may be stuck with it now, and it will cost you more in the long run......higher tax, higher insurance, lower fuel economy !!!
All my insurance quotes have stated the power of the car, so no real need to "investigate ".
Think you may be stuck with it now, and it will cost you more in the long run......higher tax, higher insurance, lower fuel economy !!!
sparkyhx said:
Went looking for a 1 year oldish Hyundai i30 Style 128.
I found an Active that was in the right price range, but not knowing the difference in spec was told basically climate, auto lights and wipers, folding mirrors and few other bits n bobs.
At some point I cannot remember when I asked if it was 128hp (as opposed to the lower powered 110. Me thinking each model was available in both (turns out Style is only 128 and Active only 110).
The answer I got was it was the 128.
I negotiated the price based on this and ended up with 1200 off the sticker price.
Don't think this will end well for you. If the garage advertised the car as an Active then you will struggle to prove the misrepresentation if the different models also represent engine output. I found an Active that was in the right price range, but not knowing the difference in spec was told basically climate, auto lights and wipers, folding mirrors and few other bits n bobs.
At some point I cannot remember when I asked if it was 128hp (as opposed to the lower powered 110. Me thinking each model was available in both (turns out Style is only 128 and Active only 110).
The answer I got was it was the 128.
I negotiated the price based on this and ended up with 1200 off the sticker price.
What I can't get my head around, is you mention above "I found an Active that was in the right price range" yet later on you say the Active model is nearly 2k cheaper due to the lower power output. Then after you get a very good discount it put's the car at the top of the price range for an Active, so how was it ever in the right price range
I really hope it ends well for you, but I would certainly look at removing this thread just in case, as I can't see how it will help you and you never know who is reading it.
tony wright said:
sparkyhx said:
Went looking for a 1 year oldish Hyundai i30 Style 128.
I found an Active that was in the right price range, but not knowing the difference in spec was told basically climate, auto lights and wipers, folding mirrors and few other bits n bobs.
At some point I cannot remember when I asked if it was 128hp (as opposed to the lower powered 110. Me thinking each model was available in both (turns out Style is only 128 and Active only 110).
The answer I got was it was the 128.
I negotiated the price based on this and ended up with 1200 off the sticker price.
Don't think this will end well for you. If the garage advertised the car as an Active then you will struggle to prove the misrepresentation if the different models also represent engine output. I found an Active that was in the right price range, but not knowing the difference in spec was told basically climate, auto lights and wipers, folding mirrors and few other bits n bobs.
At some point I cannot remember when I asked if it was 128hp (as opposed to the lower powered 110. Me thinking each model was available in both (turns out Style is only 128 and Active only 110).
The answer I got was it was the 128.
I negotiated the price based on this and ended up with 1200 off the sticker price.
What I can't get my head around, is you mention above "I found an Active that was in the right price range" yet later on you say the Active model is nearly 2k cheaper due to the lower power output. Then after you get a very good discount it put's the car at the top of the price range for an Active, so how was it ever in the right price range
I really hope it ends well for you, but I would certainly look at removing this thread just in case, as I can't see how it will help you and you never know who is reading it.
I had done my autotrader search on 110 and 128 not on Active/Style.
One thing I have noticed is that on autotrader it puts spurious entries on the first and last page of a search which don't actually match the search. So some of the entries when you search 128 are 'Active's'
Edited by sparkyhx on Tuesday 29th October 16:51
I'd always make sure I knew where, on the vehicle, to find the relevant information. Never trust what a dealer tells you. In the OP's defence though, the problem with the Hyundai i30 is that it's nigh on impossible to find anything anywhere on the car that indicates the engine size or power. I know this as the OH is currently driving an i30 which her work hired for her until she's eligible for a company car or car allowance and the damned thing is slower than continental drift but drinks like an entire stag party. We tried to find the spec but drew a blank.
m8rky said:
Its crossed my mind, but being under warranty for the next 4 years and 'zero cost' motoring was one of the reasons for purchase I don't want to risk it.by the way, on mine, the engine spec is on the drivers side door pillar (hinge) (A pillar?)
MitchT said:
the problem with the Hyundai i30 is that it's nigh on impossible to find anything anywhere on the car that indicates the engine size or power.
On 99% of Hyundai there is a sticker in the door shut, below/on the A Pillar on the drivers door that shows the Model, Engine size & PS.... So in the OP's door will be
Hyundai i30
Active 1.6 Diesel
Blue 110ps
RGambo said:
You haven't been 'ripped off', the garage had a car for you to view, inspect and you have agreed a price. with out wishing to sound harsh, you have made the error in not fully checking the spec of the vehicle. As has been mentioned, the gearbox is a different matter. If it is one year old, I would assume that would still be under the manufacturers warrentee.
If the dealer told him it's a 128 then he's misrepresented it. Whether the OP can prove it is another matter.The only thing to do (I suspect) is to stop driving it and have a chat with the main bloke at the dealer.
Bill said:
RGambo said:
You haven't been 'ripped off', the garage had a car for you to view, inspect and you have agreed a price. with out wishing to sound harsh, you have made the error in not fully checking the spec of the vehicle. As has been mentioned, the gearbox is a different matter. If it is one year old, I would assume that would still be under the manufacturers warrentee.
If the dealer told him it's a 128 then he's misrepresented it. Whether the OP can prove it is another matter.The only thing to do (I suspect) is to stop driving it and have a chat with the main bloke at the dealer.
I presume the purchase was made within the past 30 days?
"A 30 day / 1000 mile exchange agreement
If you are not happy with your Hyundai Approved used car, the supplying dealer will exchange it for a vehicle of similar value subject to conditions.
To find your Approved used Hyundai, please search our National used car locator to find your new, used Hyundai."
http://www.hyundaiapproved.co.uk/approved
"A 30 day / 1000 mile exchange agreement
If you are not happy with your Hyundai Approved used car, the supplying dealer will exchange it for a vehicle of similar value subject to conditions.
To find your Approved used Hyundai, please search our National used car locator to find your new, used Hyundai."
http://www.hyundaiapproved.co.uk/approved
Something doesn't ring true here unless I have missread something, the OP knows enough to know the 2 different specs have different output engines and as such the lower spec could only have the 110 engine therefore comparing all the lower spec cars was the car overpriced? I can't see how it could be overpriced against the higher output engine as to get that engine you also have to go up the model range.
Engineer1 said:
Something doesn't ring true here unless I have missread something, the OP knows enough to know the 2 different specs have different output engines and as such the lower spec could only have the 110 engine therefore comparing all the lower spec cars was the car overpriced? I can't see how it could be overpriced against the higher output engine as to get that engine you also have to go up the model range.
Not Quite - I thought the engine variant was available in each of the trim levels - hence I asked if the Active I test drove was the 128 variant.Odhran said:
I presume the purchase was made within the past 30 days?
"A 30 day / 1000 mile exchange agreement
If you are not happy with your Hyundai Approved used car, the supplying dealer will exchange it for a vehicle of similar value subject to conditions.
To find your Approved used Hyundai, please search our National used car locator to find your new, used Hyundai."
http://www.hyundaiapproved.co.uk/approved
Wow thanks - Just rung the garage and it comes under this, so that solves the 'gearbox' issue (is it a lemon/badly driven) but not the 'ripped off' issue."A 30 day / 1000 mile exchange agreement
If you are not happy with your Hyundai Approved used car, the supplying dealer will exchange it for a vehicle of similar value subject to conditions.
To find your Approved used Hyundai, please search our National used car locator to find your new, used Hyundai."
http://www.hyundaiapproved.co.uk/approved
Toaster Pilot said:
sparkyhx said:
Wow thanks - Just rung the garage and it comes under this, so that solves the 'gearbox' issue (is it a lemon/badly driven) but not the 'ripped off' issue.
Surely it solves both - given you can choose your replacement vehicle.............but until they say one way or another I'll hold my breath and cross my fingers
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