Stupid things salesmen say.
Discussion
mascord05 said:
Haha. Its on,y once a year. The staffs warm peroni (for non drivers) and food poison esque BBQ. Followed by poor level volleyball and rounders usually steals the limelight!!!
f
k Me! Where do I sign up. Sounds great all that team building ste while pretending everyone likes each other, it's a great place to work and all working for the fking "Team"!V O M I T !
As soon as you don't achieve your targets you'll be out the door and forgotten within a week.
mascord05 said:
Mixture of everything really, depends what we have on offer and if the customer fancies changing, normally people want to change the car, national average is 27months I think. There's certainly better times to change than others but it doesn't always suit.
I'll make an offer, worst you can do is say no!
Do this really only (or best) work with PCPs?I'll make an offer, worst you can do is say no!
We buy cash and over the years I've had approaches from different dealers we've bought off - they usually make it seem like it's a mega special deal. Then they offer a completely ridiculous cost to change.
skelters said:
mascord05 said:
Haha. Its on,y once a year. The staffs warm peroni (for non drivers) and food poison esque BBQ. Followed by poor level volleyball and rounders usually steals the limelight!!!
fk Me! Where do I sign up. Sounds great all that team building ste while pretending everyone likes each other, it's a great place to work and all working for the fking "Team"!V O M I T !
As soon as you don't achieve your targets you'll be out the door and forgotten within a week.
We do though.
NPI said:
mascord05 said:
Mixture of everything really, depends what we have on offer and if the customer fancies changing, normally people want to change the car, national average is 27months I think. There's certainly better times to change than others but it doesn't always suit.
I'll make an offer, worst you can do is say no!
Do this really only (or best) work with PCPs?I'll make an offer, worst you can do is say no!
We buy cash and over the years I've had approaches from different dealers we've bought off - they usually make it seem like it's a mega special deal. Then they offer a completely ridiculous cost to change.
TVR1 said:
Nope. Ultimately, I pay my wages based on the job I do. I also pay the wages of pretty much everyone who works in the dealership.
Sure, it looks like we are swaning around in nice cars, good money, etc etc.
Sorry though, I give what I get.
I can't think of any other industry/profession that will bend to help out as much as possible for the customer if required.
I and most of us sales guys do.
An example?
Yesterday I had 2 handovers. 5.00pm and 7.00pm.
I arrived home at 9.00pm. I was at work from 8.00am because I had to arrange these 2 cars, as I'm out of action as I'm at a training course until Saturday.
I left home at 6.30am this morning, all day training today and arrived back at
The dealership at 5.30pm for a handover. Home just after 8.00pm tonight. Same tomorrow. And Friday.
Saturday morning? Picking up a customer who is a lovely older lady and she can't get in otherwise. Problem is, she lives an hour away. So, I'll be up at 6.00am to pick her up and back for opening.
Sunday? Probably pop in, as I've missed a few days....end of the month and all that.
And then we have to put up up with someone telling me to fk yourself? Don't think so.
So about a 60/75 hr week and for what £40 maybe £50k a year tops ? fSure, it looks like we are swaning around in nice cars, good money, etc etc.
Sorry though, I give what I get.
I can't think of any other industry/profession that will bend to help out as much as possible for the customer if required.
I and most of us sales guys do.
An example?
Yesterday I had 2 handovers. 5.00pm and 7.00pm.
I arrived home at 9.00pm. I was at work from 8.00am because I had to arrange these 2 cars, as I'm out of action as I'm at a training course until Saturday.
I left home at 6.30am this morning, all day training today and arrived back at
The dealership at 5.30pm for a handover. Home just after 8.00pm tonight. Same tomorrow. And Friday.
Saturday morning? Picking up a customer who is a lovely older lady and she can't get in otherwise. Problem is, she lives an hour away. So, I'll be up at 6.00am to pick her up and back for opening.
Sunday? Probably pop in, as I've missed a few days....end of the month and all that.
And then we have to put up up with someone telling me to f
k yourself? Don't think so.k that ! Do you not have a familly to enjoy time with,do you not have any interests other than work?
Mate,life is to be enjoyed not worked to bloody death ! Being the best salesman there is doesn't mean much when you are burn't out they will just get another mug to do it.
Jeeez some of you guys work almost as hard as us self employed blokes
Deposit paid week before, picking car up from Trade Centre in Bristol Sat AM so it could be taxed by us locally before journey up country.
Sorry Sir, the V5 hasn't arrived from the lease company.
That's no good ,it needs taxing and we're off on a journey straight away.
Oh, that's OK, when you buy from a Trade Centre ,you get 7 days to tax the car, its a special agreement Trade Centres have with DVLA because we sell so many cars.
What!!!!!????!!! You are having a laugh right?
No!
You really are talking out your backside!I'll have my deposit back as the agreement was the car would be ready for me to collect this morning and its not.
Sorry Sir,We don't return deposits.
I think you will be this morning!
Took me an hour of them trying to fob me off or have another car and waiting for the accounts department to sort the refund but we got there.
Sorry Sir, the V5 hasn't arrived from the lease company.
That's no good ,it needs taxing and we're off on a journey straight away.
Oh, that's OK, when you buy from a Trade Centre ,you get 7 days to tax the car, its a special agreement Trade Centres have with DVLA because we sell so many cars.
What!!!!!????!!! You are having a laugh right?
No!
You really are talking out your backside!I'll have my deposit back as the agreement was the car would be ready for me to collect this morning and its not.
Sorry Sir,We don't return deposits.
I think you will be this morning!
Took me an hour of them trying to fob me off or have another car and waiting for the accounts department to sort the refund but we got there.
scorcher said:
Deposit paid week before, picking car up from Trade Centre in Bristol Sat AM so it could be taxed by us locally before journey up country.
Sorry Sir, the V5 hasn't arrived from the lease company.
That's no good ,it needs taxing and we're off on a journey straight away.
Oh, that's OK, when you buy from a Trade Centre ,you get 7 days to tax the car, its a special agreement Trade Centres have with DVLA because we sell so many cars.
What!!!!!????!!! You are having a laugh right?
No!
You really are talking out your backside!I'll have my deposit back as the agreement was the car would be ready for me to collect this morning and its not.
Sorry Sir,We don't return deposits.
I think you will be this morning!
Took me an hour of them trying to fob me off or have another car and waiting for the accounts department to sort the refund but we got there.
Did this trade centre have a name that rhymed with "Cookers" by any chance?Sorry Sir, the V5 hasn't arrived from the lease company.
That's no good ,it needs taxing and we're off on a journey straight away.
Oh, that's OK, when you buy from a Trade Centre ,you get 7 days to tax the car, its a special agreement Trade Centres have with DVLA because we sell so many cars.
What!!!!!????!!! You are having a laugh right?
No!
You really are talking out your backside!I'll have my deposit back as the agreement was the car would be ready for me to collect this morning and its not.
Sorry Sir,We don't return deposits.
I think you will be this morning!
Took me an hour of them trying to fob me off or have another car and waiting for the accounts department to sort the refund but we got there.
scorcher said:
No. It had a name that rhymed with Crystal Trade Centre in Bristol. Doubt its called the same thing now, I'm going back a good number of years.
Yeah its called (or used to be called that) now part of the Crookers group. They have a sister site near me. Slimey bunch of...
NPI said:
It's not the salesman's idea of the process - they just follow (on pain of being fired) the process dictated to them.
Moaning about it to the salesman is like complaining to a car-park attendant because the cost of parking has gone up.
In the case of franchise dealers I can see that, not all salesmen work for corporate entities.Moaning about it to the salesman is like complaining to a car-park attendant because the cost of parking has gone up.
squeezebm said:
So about a 60/75 hr week and for what £40 maybe £50k a year tops ?
Thereabouts, but drops in basic salaries of 20-30% in recent years, with increased targets in declining markets have dropped average earnings and most places budget for you earning £35-40k OTE (against stronger targets than before) where previously selling the same numbers at the old basics would have seen £45-50k for many. However, one can supplement one's earnings by buying a few part exchanges and selling them on. Worked with one chap who'd been there forever and had a few arrangements with a couple of traders who took our PXs, which saw one or two a week get bought and sold on his account by them and split profits. Total dealership earnings were around half to a third of what he'd earn over a year. The extra in cash, of course...
Most dealer groups have moved to auction only trade disposal now, for not unrelated reasons, or limit employees to one or two staff purchases per year at cost/cost + £50 admin. However, that extends to every dealership employee and you might ask a techie or receptionist if they would like to lend you their allocation...
Edited by Zwolf on Thursday 23 January 11:25
Fast Bug said:
squeezebm said:
So about a 60/75 hr week and for what £40 maybe £50k a year tops?
Depends on brand, but a good retail salesman can (and do) earn more than that.I saw an article about BMW salespeople's pay and was surprised how low the average was (mid 30's, IIRC) but there were comments after the article to say even that is some way above the industry average.
TVR1 said:
Not entirely correct.
I decide if you are offered that little bit extra discount. I decide if I give you the extra manufacturer 'dealer allowance' rather than try and keep all of it as profit. I decide if I you have a test drive. I decide if I can be arsed to 'sell YOU' to my SM, in order to get a few more hundred quid for the p/ex.
I decide to tell you if there is a campaign starting next week that will save you thousands. Or if the 0% finance is starting again....
And I can also decide not to tell you all of the above. Depends on how much I feel like telling YOU to GFY.
I wouldn't be buying anything from some fool who doesn't think I have the ability to buy their commonly available product from one of thousands of outlets and do my research accordingly. You don't decide anything. I do because I'm the one with the money, all you have is something I can buy from anywhere.I decide if you are offered that little bit extra discount. I decide if I give you the extra manufacturer 'dealer allowance' rather than try and keep all of it as profit. I decide if I you have a test drive. I decide if I can be arsed to 'sell YOU' to my SM, in order to get a few more hundred quid for the p/ex.
I decide to tell you if there is a campaign starting next week that will save you thousands. Or if the 0% finance is starting again....
And I can also decide not to tell you all of the above. Depends on how much I feel like telling YOU to GFY.
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