How long should a test drive of a new car be?

How long should a test drive of a new car be?

Author
Discussion

unrepentant

21,261 posts

256 months

Monday 21st April 2014
quotequote all
Engineer1 said:
HertsBiker said:
unrepentant said:
In my experience it's the people at the lower end who have more trouble making decisions. We've sold most of our new Range Rovers with no test drive at all out of necessity and it's rare that the standard test drive is insufficient for a Jag customer. The 100k cheque strokers are used to making decisions and have no trouble doing so. It's the lower tier buyers who often seem to need to have a second drive or a "think".
Yes, because they can't afford to buy an unsuitable car.
Precisely that and range rovers are fashion, you need one in white to fit in at the gym... Seriously though the range rover probably isn't the only car so it just needs to look right, if you are spending your whole car budget on one car it must be right.
I have a white RR and I never go near the gym. hehe

You are of course right. (Not the fashion bit - the RR is still the ultimate SUV and a vehicle with no peers). High earning and high net worth individuals can spend 100k far more easily than a lot of people can spend 10k so the decision making process is easier for those folks.

lamboman100

1,445 posts

121 months

Monday 21st April 2014
quotequote all
Engineer1 said:
HertsBiker said:
unrepentant said:
In my experience it's the people at the lower end who have more trouble making decisions. We've sold most of our new Range Rovers with no test drive at all out of necessity and it's rare that the standard test drive is insufficient for a Jag customer. The 100k cheque strokers are used to making decisions and have no trouble doing so. It's the lower tier buyers who often seem to need to have a second drive or a "think".
Yes, because they can't afford to buy an unsuitable car.
Precisely that and range rovers are fashion, you need one in white to fit in at the gym... Seriously though the range rover probably isn't the only car so it just needs to look right, if you are spending your whole car budget on one car it must be right.
It is easy to decide at 100k because the probability of the product being bad is low. The chance of a 10k product being bad is high. More risk = tougher decision.

jamieduff1981

8,025 posts

140 months

Monday 21st April 2014
quotequote all
I've never had a 24 hour test drive, but I am doing a shorter extended drive on Saturday coming. It probably wont be a deal breaker, but in truth it would be good to know if for example the headlights are any good which I can't find out during the day.

In reality the test drive is going to be partially about whether my wife's next daily driver is the giggle we hope it's going to be. Mostly though it's about seeing whether the price of the giggle-factor is worth the compromise on ride quality and the general low speed drive with this model being a lot firmer than the rest of the range.

I'll make a call on the day either way, but had I been offered a 24 hour drive I'd have appreciated it. I suspect it's more likely to result in a negative outcome than a quick hoon around some local roads though, which isn't good for the dealer but is something I'd rather know before spending than after.

NPI

1,310 posts

124 months

Monday 21st April 2014
quotequote all
unrepentant said:
Engineer1 said:
HertsBiker said:
unrepentant said:
In my experience it's the people at the lower end who have more trouble making decisions. We've sold most of our new Range Rovers with no test drive at all out of necessity and it's rare that the standard test drive is insufficient for a Jag customer. The 100k cheque strokers are used to making decisions and have no trouble doing so. It's the lower tier buyers who often seem to need to have a second drive or a "think".
Yes, because they can't afford to buy an unsuitable car.
Precisely that and range rovers are fashion, you need one in white to fit in at the gym... Seriously though the range rover probably isn't the only car so it just needs to look right, if you are spending your whole car budget on one car it must be right.
I have a white RR and I never go near the gym. hehe

You are of course right. (Not the fashion bit - the RR is still the ultimate SUV and a vehicle with no peers). High earning and high net worth individuals can spend 100k far more easily than a lot of people can spend 10k so the decision making process is easier for those folks.
It was the same for years with X5 - leadtime hovered around 12 months and BMW dealers didn't have demo cars as people bought anyway.

Toaster Pilot

14,619 posts

158 months

Tuesday 22nd April 2014
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Hangcheck said:
Dealer who didn't do long drives - Nissan Gloucester.
Can't say I'm surprised if the service department at the Kia dealer next door (same group) is anything to go by.

Moog72

1,598 posts

177 months

Tuesday 22nd April 2014
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Fast Bug said:
When I sold Porsche the only people that got unaccompanied test drives and extended demo's were long standing customers. Someone that's just walked in off the sreet? No chance.

Would you lend £80k to someone you've never met for 24 hours?
Depends on the dealer to some extent - I did exactly that when I bought my Boxster. Walked in without any form of appointment to pick up a brochure, had a chat with the salesman and 48 hrs later I had a Boxster for a day to myself. No, I didn't quite believe it either when it was offered. Even sent me down to the Porsche Silverstone facility just so I could drive a manual version. Utterly brilliant buying experience.

Fox-

13,238 posts

246 months

Tuesday 22nd April 2014
quotequote all
unrepentant said:
In my experience it's the people at the lower end who have more trouble making decisions. We've sold most of our new Range Rovers with no test drive at all out of necessity and it's rare that the standard test drive is insufficient for a Jag customer. The 100k cheque strokers are used to making decisions and have no trouble doing so. It's the lower tier buyers who often seem to need to have a second drive or a "think".
Because proportionally its likely to be a larger amount of money to them. If you are buying £100k Range Rovers it is almost certain your financial situation is 'exceptionally comfortable'. It's probably not going to suck and if it does it's not exactly the end of the world. Besides, a Range Rover is the best car of its type money can be. What is a test drive of a new going to tell you? That it's even more unbelievably awesome than you thought it was? Whereas deciding between Golf, Focus, Ceed or a used A3 is probably more difficult. All have pros and cons. Whereas the Range Rover is just.. the best.

Additionally, many people buying £5-10k cars will be spending *all* the savings they have on it, or perhaps even more than they actually have if adding finance. It's a massive amount of money and a huge decision, they really don't want to get it wrong as they've only got one shot at it and the loss from reselling 2 months down the line would be a significant amount of money to them.

Engineer1

10,486 posts

209 months

Tuesday 22nd April 2014
quotequote all
Let's be honest on halo vehicles the test drive is to see if you fit the vehicle comfortably I remember hearing of a parent at my sisters school who was all set to buy a Ferrari till he tried to get in and out, he went for something more befitting a powerfully built bloke.

Monty Python

4,812 posts

197 months

Tuesday 22nd April 2014
quotequote all
Maybe look at a cheaper GT-R and then take it here:

http://www.litchfieldimports.co.uk/Nissan-GTR/niss...

TimLambert7

642 posts

125 months

Tuesday 22nd April 2014
quotequote all
How do test drives work on really high end stuff?

I'm thinking F12s, 12Cs etc etc

I'd never spend >£200k on a car without having at least a day with it, but obviously the risk for the dealer is enormous.


HumbleJim

27,032 posts

183 months

Tuesday 22nd April 2014
quotequote all
Is there anything else that we get to try for an extended period before purchase?

House, settee, TV, bed (I'd love to have a bed on demo for a couple of nights), boat, helicopter, shed, food mixer, cooker, carpet, electric drill, holiday, computer.

Just wondering?

NPI

1,310 posts

124 months

Tuesday 22nd April 2014
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HumbleJim said:
bed (I'd love to have a bed on demo for a couple of nights),
A lot of places will take beds back in 30 or even 60 days.

markmullen

15,877 posts

234 months

Tuesday 22nd April 2014
quotequote all
TimLambert7 said:
How do test drives work on really high end stuff?

I'm thinking F12s, 12Cs etc etc

I'd never spend >£200k on a car without having at least a day with it, but obviously the risk for the dealer is enormous.
The majority of my customers spending £200k+ never even see the car let alone drive it before they buy it.

unrepentant

21,261 posts

256 months

Wednesday 23rd April 2014
quotequote all
TimLambert7 said:
How do test drives work on really high end stuff?

I'm thinking F12s, 12Cs etc etc

I'd never spend >£200k on a car without having at least a day with it, but obviously the risk for the dealer is enormous.
You wouldn't? Really? I bet they had a meeting in Woking and said "shall we target the 12C at buyers of old 5 grand Mazda's"? And somebody said "nah, let's not, they'll want to drive it all day". They missed your business, bummer.

limpsfield

5,886 posts

253 months

Wednesday 23rd April 2014
quotequote all
Like a few others, I have bought four of my last cars without driving them. A 15 minute test drive will tell you nothing, and I am not sure what extra I could glean from a few hours. How fast is it when I put my foot down? What's the radio like?

I think it takes more than that to feel comfortable with a car - I hated one of them for a couple of weeks as after I bought it, and then didn't. I think there are enough resources out there to do loads of research as to the likelihood of the car suiting you- and whether it connects to your phone etc.

I think dealers on the whole are correct in not offering extended test drives to all but their most valued regular customers. As we see on this website more than a few times - there are a lot of time wasters and dreamers out there.

Edited to add: remembered: I did test drive one a couple of years ago with no intention of buying, so I include myself in the tyre kicker bracket.

Edited by limpsfield on Wednesday 23 April 03:06

HumbleJim

27,032 posts

183 months

Wednesday 23rd April 2014
quotequote all
NPI said:
HumbleJim said:
bed (I'd love to have a bed on demo for a couple of nights),
A lot of places will take beds back in 30 or even 60 days.
I understand that I may be able to return goods, but what if I want to try several without commitment?

Accelebrate

5,252 posts

215 months

Wednesday 23rd April 2014
quotequote all
markmullen said:
TimLambert7 said:
How do test drives work on really high end stuff?

I'm thinking F12s, 12Cs etc etc

I'd never spend >£200k on a car without having at least a day with it, but obviously the risk for the dealer is enormous.
The majority of my customers spending £200k+ never even see the car let alone drive it before they buy it.
yes

I know of someone who owns an F12, he didn't get around to driving it until over three months after it was delivered.

TOYNEG

279 posts

138 months

Wednesday 23rd April 2014
quotequote all
had the same thing with the new Golf R, not only was the drive accompanied, I was also only allowed 20 mins in it, during rush hour!! i asked them to let me have the car for even just an hour on my own but they wouldn't budge so I just told them to leave it.

markmullen

15,877 posts

234 months

Wednesday 23rd April 2014
quotequote all
TOYNEG said:
had the same thing with the new Golf R, not only was the drive accompanied, I was also only allowed 20 mins in it, during rush hour!! i asked them to let me have the car for even just an hour on my own but they wouldn't budge so I just told them to leave it.
What couldn't you gauge on an accompanied demo that you could on your own?

HTP99

22,561 posts

140 months

Wednesday 23rd April 2014
quotequote all
TOYNEG said:
had the same thing with the new Golf R, not only was the drive accompanied, I was also only allowed 20 mins in it, during rush hour!! i asked them to let me have the car for even just an hour on my own but they wouldn't budge so I just told them to leave it.
Perhaps you should have arranged a test drive for a midday or weekend; when there is less traffic?