RE: Flaming GT3s - owners bite back

RE: Flaming GT3s - owners bite back

Author
Discussion

gofasterrosssco

1,238 posts

237 months

Friday 25th April 2014
quotequote all
Must be horrible being a supercar buyer nowadays - what with having to wait for a mainstream manufacturer to resolve an issue with a new high performance variant of engine that has occured on a small number of cars.

The there's those poor folk that purchased a McLaren, only to find out a new, much better version has just been released..

We need to support these people in their hour of need!

hehe

braddo

10,549 posts

189 months

Friday 25th April 2014
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61GT said:
"..............Their communication skills are far worse than their engineering in this case"

If that is the case they must be really bad bearing in mind it was a major engineering foul-up that started this whole sorry saga in the first place.

Latest in a long line of engine woes that I guess began post the air-cooled era with the Boxster/996.
The air cooled era was not a panacea. Arguably Porsche's reputation in recent years has taken a battering because of the internet, not because their overall reliability has dramatically changed.

And the poor reputation is more within car enthusiast circles - I bet the Porsche reputation is still just as strong out in the real world (hence Porsche's absolutely staggering sales volumes).

P4ROT

1,219 posts

194 months

Friday 25th April 2014
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I find it quite funny how this story is grabbed by the Porsche haters as a great opportunity to tell everyone how much they hate 911s lol

VladD

7,864 posts

266 months

Friday 25th April 2014
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P4ROT said:
I find it quite funny how this story is grabbed by the Porsche haters as a great opportunity to tell everyone how much they hate 911s lol
Can you quote someone, because I can't see that that's happened?

epom

11,562 posts

162 months

Friday 25th April 2014
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A lot of the owners (and people on here) getting pretty hot under the collar about this...

AndyBrew

2,774 posts

220 months

Friday 25th April 2014
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epom said:
A lot of the owners (and people on here) getting pretty hot under the collar about this...
I think when you have put £100K+ of your money into something and it then falls apart, the manufacturer takes it off you, gives zero communication on when you can have it back and then offers somebody else a sweetener to cheer them up but then tell you to shut up and fk off, I think anybody would be miffed regardless of their financial status!!

Attempts to trivialize the situation because you're not involved are easy to do in my opinion.



chelme

1,353 posts

171 months

Friday 25th April 2014
quotequote all
braddo said:
61GT said:
"..............Their communication skills are far worse than their engineering in this case"

If that is the case they must be really bad bearing in mind it was a major engineering foul-up that started this whole sorry saga in the first place.

Latest in a long line of engine woes that I guess began post the air-cooled era with the Boxster/996.
The air cooled era was not a panacea. Arguably Porsche's reputation in recent years has taken a battering because of the internet, not because their overall reliability has dramatically changed.

And the poor reputation is more within car enthusiast circles - I bet the Porsche reputation is still just as strong out in the real world (hence Porsche's absolutely staggering sales volumes).
Hi Brad, thanks for the Article on your GTV, it was a good read.smile

Still looking for a Porsche?

epom

11,562 posts

162 months

Friday 25th April 2014
quotequote all
AndyBrew said:
epom said:
A lot of the owners (and people on here) getting pretty hot under the collar about this...
I think when you have put £100K+ of your money into something and it then falls apart, the manufacturer takes it off you, gives zero communication on when you can have it back and then offers somebody else a sweetener to cheer them up but then tell you to shut up and fk off, I think anybody would be miffed regardless of their financial status!!

Attempts to trivialize the situation because you're not involved are easy to do in my opinion.
Was an attempt at humor... sorry getmecoat

AndyBrew

2,774 posts

220 months

Friday 25th April 2014
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epom said:
Was an attempt at humor... sorry getmecoat
I wasn't referring to your comment lol!!

Terminator X

15,120 posts

205 months

Friday 25th April 2014
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Imagine what it will be like when the Macan comes on stream. They will give even less of a fk about the small number of peeps buying their high end vehicles when it represents a meagre %age of their entire sales.

TX.

k-ink

9,070 posts

180 months

Friday 25th April 2014
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AndyBrew said:
I bought a Vantage V12 S and voted with my feet
That is one hell of a stunning car! Far sexier and more interesting than any 911, imo smile

V8RX7

26,916 posts

264 months

Friday 25th April 2014
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After the cock ups with various engines over the last 20 years you'd have thought they'd have :

Learnt some lessons, fired the old engineers and employed the best engineers money can buy to get their reputation back

Or

Just carry on screwing the customers and hope to get away with it

Seems they went with plan B

banghead

shoestring7

6,138 posts

247 months

Friday 25th April 2014
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rohrl said:
Guvernator said:
hondansx said:
Companies like Lotus should be capitalising on this.
Lol, never thought I'd hear the day when Lotus would be put in the frame to compete with Porsche in terms of customer service and reliability.....but then again I've not heard of many Lotus engines imploding lately, maybe you are on to something! scratchchinbiggrin
Maybe Porsche need to start putting Toyota Camry engines in their cars.
This must be a different Toyota to the one that's just recalled 4.5million cars for potential safety related problems then?

All manufacturers have product problems, but Porsche have always had a fairly unique way of dealing with theirs, even before the infamous M96 issues, It took a long time to finally fix timing chain problems in the 911, 924turbos cooked impellor bearings, early 964s had problems with DMFs, 968s were built with incorrectly assembled diffs and so on. Their attitude was to obfuscate until they'd come up with an engineering fix - often after independent specialists produced their own.

As someone with a couple of 911s in the garage, I have to admit Porsche have now passed me by. I popped into a dealer yesterday (their spares support for obsolete models is matchless) and looked around the showroom filled with VW based SUVs, cars with an options list of electronic and 'luxury' doodahs amounting to 40% of the base price, and 'sportscars' with electric 'hand' brakes and realised I'll never buy a new Porsche again.

SS7

Edited by shoestring7 on Friday 25th April 09:47

kambites

67,606 posts

222 months

Friday 25th April 2014
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yes Every manufacturer has technical problems, although some more than others. The important thing is how they deal with them.

chelme

1,353 posts

171 months

Friday 25th April 2014
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kambites said:
yes Every manufacturer has technical problems, although some more than others. The important thing is how they deal with them.
True but what makes things worse here is that unlike minor electrical (most other manufacturers) or ECU problem (BMW), the issue is a serious mechanical one right in the bowels of the engine, a problem that really is one which should have been avoided in the 20th Century, not one which potential owners/owners should be dealing with in the 21st....As for comparing this with the 458 fire issue, again the issue with the 458 was to do with the type of adhesive used in the engine bay, easily fixable, NOT a a serious mechanical fault.

This is no doubt going to be embarrassing for Porsche, not just for the way that they have dealt with the problem...and it may contained within the enthusiasts world, but really who else is in the ballpark to play with a GT3???

I was not a huge fan of Porsche to begin with, but I do rather like the GT3 line. Safe to say, not so keen on the 991 version at the moment...

TTmonkey

20,911 posts

248 months

Friday 25th April 2014
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sw1000xg said:
If they would have told me this... Then I would have demanded a refund and said F*** YOU, never again will I buy a Porsche!
Got to admit, I'm wavering between either this opinion, or, not being a wealthy Porsche GT3 owner with at least several alternative highly attractive tansport options, not giving a sh*te about it all.

Its a very odd subject that if your not directly involved in, hard to be objective about.

braddo

10,549 posts

189 months

Friday 25th April 2014
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chelme said:
Hi Brad, thanks for the Article on your GTV, it was a good read.smile

Still looking for a Porsche?
Glad you enjoyed it. smile I did find a car, thanks, and keep pinching myself that I have a 997 GT3.

rtz62

3,374 posts

156 months

Friday 25th April 2014
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Always wanted a Porsche, one of these, all things being equal.
Now I'm not naive enough to think that once I've handed over my £x000's that the dealer will still great me the same. Of course not, they lose interest at that pint as they know you will need to have the car maintained at exorbitant Main Dealer prices to even contemplate a warranty claim.
I'm afraid that stories like these have reinforced that in my circumstances, I'm better off buying an older Porsche ((964 RS), Aston Martin or Honda NSX and having it serviced at a specialist.
Plus if you buy the right model, they are depreciation-free, or even appreciating.
I know, a totally different ball game, but I won't be worried about Porsche (or whoever) trying to shaft me.
Sorry, but if my numbers come up tonight, I won't be wandering down to my nearest Porsche etc dealer, I'll be scouring the classifieds for the above, even if I won £millions
If the GT3 owners are so aggrieved, why don't they buy the worst snotter of a Volvo they can, stick a big sign on the roof saying "my other car is a Porsche GT3 that catches fire" and park it on the public highway outside the dealership.....?

Mermaid

21,492 posts

172 months

Friday 25th April 2014
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aceman555 said:
My god don't Porsche owners like to moan all because their new 100k toys are broken
If you're not happy then cancel your order and then go and buy a Ferrari/Aston/Jag/Lotus
If you have brand loyalty to Porsche then wait and those nice German engineers will fix your car.
To me it sounds like the new owners are a load of rich boys who are used to getting their own way in life and are a bit peed that uncle Sam over the pond is getting a better compensation deal than you, its not like your new toy will be your only mode of transport for you to get to work.
On the plus side the value of used 996/997 GT3's with a nice manual 6 speed and a fireproof Metzger engine are going through the roof which is good news for all the ordinary folk who own one
Porsche is/has been an arrogant company an rode rough shod on many issues in the past. Das boot is on the other foot, and I can understand owners expressing their anger. But by and large, they will stay loyal because of the inherent greater value in a GT3 than comparable cars.

chelme

1,353 posts

171 months

Friday 25th April 2014
quotequote all
braddo said:
chelme said:
Hi Brad, thanks for the Article on your GTV, it was a good read.smile

Still looking for a Porsche?
Glad you enjoyed it. smile I did find a car, thanks, and keep pinching myself that I have a 997 GT3.
Nice one! 997, or 997.2? Lets have a look at some pictures...smile