Changing car insurance rip off.
Discussion
Do all insurance companies do this. I bought a second car at a dealers last Sunday. I traded in my old car and purchased from them a '5 Day drive away policy' so I could drive the new car home. All well and good. Rang my insurance company the next day and asked them to change my existing policy to cover the new car. 'Certainly sir. That will be fifty something quid for changing it at short notice'. A little taken aback I said my 5 day policy covers me for another 4 days so could they start the new car cover after then. 'Yes sir that will be a little cheaper you will save 50p if we start the cover from then'.
My last experience of doing this, last year...
Call the Insurance Co (AA), got it changed, and the difference was....
£0.01, the guy laughed, and said that maybe we will not bother charging you!
Yep 1 penny, and no admin fee! (Despite me expecting them wanting a chunk of money)
This was going from a Civic Type R --> M135.
Call the Insurance Co (AA), got it changed, and the difference was....
£0.01, the guy laughed, and said that maybe we will not bother charging you!
Yep 1 penny, and no admin fee! (Despite me expecting them wanting a chunk of money)
This was going from a Civic Type R --> M135.
I'm with QuoteMeHappy and bought a new car a couple month ago. I swapped the policy details on the internet on my phone on the forecourt. It was updated immediately and didn't cost me a penny. I was very impressed with how simple it was; it took to more than 5 minutes and I got the confirmation email straight away for peace of mind. They were also (obviously) the cheapest cover i could find when originally taking out the policy. I'd highly recommend them.
I'm with QuoteMeHappy and bought a new car a couple month ago. I swapped the policy details on the internet on my phone on the forecourt. It was updated immediately and didn't cost me a penny. I was very impressed with how simple it was; it took to more than 5 minutes and I got the confirmation email straight away for peace of mind. They were also (obviously) the cheapest cover i could find when originally taking out the policy. I'd highly recommend them.
Interesting replies thanks. I didn't fancy messing around at the time. It's part of a multi car policy with Admiral. I was happy with their renewal quote last year. For a change it was competitive and I did not have to get other quotes in order to force them to lower it. But not happy with this extra charge and will be looking at the small print come renewal time.
Just cancelled the insurance on my old car (sold it today). Policy was renewed mid March, no refund and apparently I'm lucky they will waive the cancellation charge!
I was also told that I have to email back to confirm cancellation (fair enough) but that I must also delete all emails about the policy. They seemed surprised when I refused.
I was also told that I have to email back to confirm cancellation (fair enough) but that I must also delete all emails about the policy. They seemed surprised when I refused.
OP, what sort of car did you change from and to ? It may well be that the vast majority of the additional premium relates to an increase in the Insurance grouping of your new car. Normally though their will be an admin fee (usually £25 or so) which takes into account the call handlers time and such like in dealing with your request.
Mr Daytona said:
OP, what sort of car did you change from and to ? It may well be that the vast majority of the additional premium relates to an increase in the Insurance grouping of your new car. Normally though their will be an admin fee (usually £25 or so) which takes into account the call handlers time and such like in dealing with your request.
Good point. The call handler did not mention that but then he was Welsh. Changing from Golf 1.8T Gti to RX8 192. You could be correct. I will check when the new paperwork arrive.valiant said:
Are you able to access your policy online?
I'm with Aviva and they charge if you do changes over the phone but if you do it online, it's free.
Maybe other companies are similar???
My daughter just changed hers with Aviva for her new car. Wouldn't work online as, unsurprisingly, it didn't recognise the 64 reg number. She called and they charged her £19 for the amendment and (to be honest a staggeringly low) £6 for the new car. They said normally the amendment by phone is £50 but they wouldn't budge (and I know she'll have tried hard) from charging her £19.I'm with Aviva and they charge if you do changes over the phone but if you do it online, it's free.
Maybe other companies are similar???
Stupid really - I was expecting the additional cost to be anything up to £100. That it's £6 is amazing, but they've still managed to make me think she's been ripped off!
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