The story of the 'hobo' going into the dealership to buy....
Discussion
In 1988 my mate Gary and I were 18 or 19 and mad about cars. We decided one Saturday afternoon to have a ride over to William Loughran's showroom near Preston. He's a used car dealer but only deals in very high-end and rare stuff. Remember too, that this was at the height of the first classic car bubble and anything remotely classic was extremely expensive.
So, two scruffy oiks turned up at his showroom in a crappy Metro and wandered inside. We were very polite and asked to have a look around - I had a camera with me and we were obviously enthusiasts, but also obviously not in a position to buy anything whatsoever.
There was only one member of staff there - I presume it was Mr Loughran, and he couldn't have been more accommodating. He let us have a good look around all his stock, and to sit in the drivers seats of anything we wanted. There were Rolls-Royces, Bentleys and high-end Porsches, but the highlight was a delivery mileage Ferrari 288GTO which he was happy to let Gary and I sit in, and even start up for a minute or so.
Then he took us to see his private collection - he had a lovely 275GTB, a plexiglass Daytona in a very unusual colour scheme - cream with red leather which had been delivered new to Mr Bamford of JCB fame, and in the centre, an ex Le Mans Jaguar D-type. We got the same treatment with these cars - look at whatever you want, take as many pictures as you like, sit in the cars, look at the engines etc. The guy could not have been nicer to two young oiks who could easily have been dismissed as timewasters.
To this day, I maintain that if ever I win the lottery, I will buy something from William Loughrans just because of how we were treated that day.
Alternatively, he could have been grooming us.
But hey - at least we sat in a GTO.
So, two scruffy oiks turned up at his showroom in a crappy Metro and wandered inside. We were very polite and asked to have a look around - I had a camera with me and we were obviously enthusiasts, but also obviously not in a position to buy anything whatsoever.
There was only one member of staff there - I presume it was Mr Loughran, and he couldn't have been more accommodating. He let us have a good look around all his stock, and to sit in the drivers seats of anything we wanted. There were Rolls-Royces, Bentleys and high-end Porsches, but the highlight was a delivery mileage Ferrari 288GTO which he was happy to let Gary and I sit in, and even start up for a minute or so.
Then he took us to see his private collection - he had a lovely 275GTB, a plexiglass Daytona in a very unusual colour scheme - cream with red leather which had been delivered new to Mr Bamford of JCB fame, and in the centre, an ex Le Mans Jaguar D-type. We got the same treatment with these cars - look at whatever you want, take as many pictures as you like, sit in the cars, look at the engines etc. The guy could not have been nicer to two young oiks who could easily have been dismissed as timewasters.
To this day, I maintain that if ever I win the lottery, I will buy something from William Loughrans just because of how we were treated that day.
Alternatively, he could have been grooming us.
But hey - at least we sat in a GTO.
Blown2CV said:
in a way you probably should feel bad, ultimately it is a waste of time. They're not there as free entertainment after all, they need to sell cars. I am sure there is an element of, as this thread is all about, they're being nice and helpful because they aren't sure if you're a potential customer or not. They're not just fellow petrolheads who are up for a lengthy chat, just for something to do.
Have you ever thought of forming a Union for all the poor car salespeople, such a difficult life they must have...talkingIt's the old saying 'never judge a book by its cover'
But I'm not gonna bash the car salesman, shows it can happen in all forms of sales.
Similar thing happened when me and the missus were buying a house. Walked into a show home jeans/t shirt to get info and spec, was priced at 500k. I said we weren't sure of the location but keeping open minded. Saleswoman suggested we have a look at the development further up the road (we knew of it and were all starter homes at 130k)
The penny clicked on what she was implying and the missus was gobsmacked....My response was "why would I want a starter home if I've come to look at what you have to offer?
It made my mind up instantly I was not buying through this developer.
Before I left said " I suppose I could go there and buy half a dozen and knock them through... by the way love looks like these aren't up to the standard or size to suit us" .........total silence in the office...
my missus couldn't stop laughing on the way out. Saying I'd been too polite.
I blame the missus...she was shabbily dressed
But I'm not gonna bash the car salesman, shows it can happen in all forms of sales.
Similar thing happened when me and the missus were buying a house. Walked into a show home jeans/t shirt to get info and spec, was priced at 500k. I said we weren't sure of the location but keeping open minded. Saleswoman suggested we have a look at the development further up the road (we knew of it and were all starter homes at 130k)
The penny clicked on what she was implying and the missus was gobsmacked....My response was "why would I want a starter home if I've come to look at what you have to offer?
It made my mind up instantly I was not buying through this developer.
Before I left said " I suppose I could go there and buy half a dozen and knock them through... by the way love looks like these aren't up to the standard or size to suit us" .........total silence in the office...
my missus couldn't stop laughing on the way out. Saying I'd been too polite.
I blame the missus...she was shabbily dressed
Edited by R36vw on Wednesday 15th October 21:13
R_U_LOCAL said:
In 1988 my mate Gary and I were 18 or 19 and mad about cars. We decided one Saturday afternoon to have a ride over to William Loughran's showroom near Preston. He's a used car dealer but only deals in very high-end and rare stuff. Remember too, that this was at the height of the first classic car bubble and anything remotely classic was extremely expensive.
So, two scruffy oiks turned up at his showroom in a crappy Metro and wandered inside. We were very polite and asked to have a look around - I had a camera with me and we were obviously enthusiasts, but also obviously not in a position to buy anything whatsoever.
There was only one member of staff there - I presume it was Mr Loughran, and he couldn't have been more accommodating. He let us have a good look around all his stock, and to sit in the drivers seats of anything we wanted. There were Rolls-Royces, Bentleys and high-end Porsches, but the highlight was a delivery mileage Ferrari 288GTO which he was happy to let Gary and I sit in, and even start up for a minute or so.
Then he took us to see his private collection - he had a lovely 275GTB, a plexiglass Daytona in a very unusual colour scheme - cream with red leather which had been delivered new to Mr Bamford of JCB fame, and in the centre, an ex Le Mans Jaguar D-type. We got the same treatment with these cars - look at whatever you want, take as many pictures as you like, sit in the cars, look at the engines etc. The guy could not have been nicer to two young oiks who could easily have been dismissed as timewasters.
To this day, I maintain that if ever I win the lottery, I will buy something from William Loughrans just because of how we were treated that day.
Alternatively, he could have been grooming us.
But hey - at least we sat in a GTO.
Absolutely spot on with William Loughran, such a nice guy.So, two scruffy oiks turned up at his showroom in a crappy Metro and wandered inside. We were very polite and asked to have a look around - I had a camera with me and we were obviously enthusiasts, but also obviously not in a position to buy anything whatsoever.
There was only one member of staff there - I presume it was Mr Loughran, and he couldn't have been more accommodating. He let us have a good look around all his stock, and to sit in the drivers seats of anything we wanted. There were Rolls-Royces, Bentleys and high-end Porsches, but the highlight was a delivery mileage Ferrari 288GTO which he was happy to let Gary and I sit in, and even start up for a minute or so.
Then he took us to see his private collection - he had a lovely 275GTB, a plexiglass Daytona in a very unusual colour scheme - cream with red leather which had been delivered new to Mr Bamford of JCB fame, and in the centre, an ex Le Mans Jaguar D-type. We got the same treatment with these cars - look at whatever you want, take as many pictures as you like, sit in the cars, look at the engines etc. The guy could not have been nicer to two young oiks who could easily have been dismissed as timewasters.
To this day, I maintain that if ever I win the lottery, I will buy something from William Loughrans just because of how we were treated that day.
Alternatively, he could have been grooming us.
But hey - at least we sat in a GTO.
Was there back in 2008 and was looking at changing my AMV8 for an SL65, after taking the car out and talking a while i decided that the car wasn't for me, still bloody lovely though.
So even though there was not a sale for him, he let me and my brother fire up a 575M and a 512TR. He also had us sit in everything from Bentley GTCs to Phantoms.
Just when it couldn't get any better, he asked us if we'd like to see an old Aston.
The answer was a resounding yes. He walked us over to this garage away from his main showroom. In there was a stunning original Aston MartIn DB4 GT Zagato.
He'd bought it off some Japanese collector to whom he'd sold it to years ago.
Never did i think he would let us sit in it, never mind start it, but he did. What a legend
R36vw said:
It's the old saying 'never judge a book by its cover'
But I'm not gonna bash the car salesman, shows it can happen in all forms of sales.
Similar thing happened when me and the missus were buying a house. Walked into a show home jeans/t shirt to get info and spec, was priced at 500k. I said we weren't sure of the location but keeping open minded. Saleswoman suggested we have a look at the development further up the road (we knew of it and were all starter homes at 130k)
The penny clicked on what she was implying and the missus was gobsmacked....My response was "why would I want a starter home if I've come to look at what you have to offer?
It made my mind up instantly I was not buying through this developer.
Before I left said " I suppose I could go there and buy half a dozen and knock them through... by the way love looks like these aren't up to the standard or size to suit us" .........total silence in the office...
my missus couldn't stop laughing on the way out. Saying I'd been too polite.
I blame the missus...she was shabbily dressed
Where's the tosser emoticon when you need it.But I'm not gonna bash the car salesman, shows it can happen in all forms of sales.
Similar thing happened when me and the missus were buying a house. Walked into a show home jeans/t shirt to get info and spec, was priced at 500k. I said we weren't sure of the location but keeping open minded. Saleswoman suggested we have a look at the development further up the road (we knew of it and were all starter homes at 130k)
The penny clicked on what she was implying and the missus was gobsmacked....My response was "why would I want a starter home if I've come to look at what you have to offer?
It made my mind up instantly I was not buying through this developer.
Before I left said " I suppose I could go there and buy half a dozen and knock them through... by the way love looks like these aren't up to the standard or size to suit us" .........total silence in the office...
my missus couldn't stop laughing on the way out. Saying I'd been too polite.
I blame the missus...she was shabbily dressed
Edited by R36vw on Wednesday 15th October 21:13
yonex said:
Blown2CV said:
in a way you probably should feel bad, ultimately it is a waste of time. They're not there as free entertainment after all, they need to sell cars. I am sure there is an element of, as this thread is all about, they're being nice and helpful because they aren't sure if you're a potential customer or not. They're not just fellow petrolheads who are up for a lengthy chat, just for something to do.
Have you ever thought of forming a Union for all the poor car salespeople, such a difficult life they must have...talking
don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived. Blown2CV said:
Ian974 said:
I've been for a look about at the Aston martin dealers in Edinburgh when passing a couple of times. Despite saying I'm just looking out of interest, and have no intentions (or means!) of buying anything, they've always had plenty of time, happy to talk about all sorts of cars, let me have a look about and bunged me a couple of brochures when I left. If only every place was the same. You almost feel bad not buying a car!
in a way you probably should feel bad, ultimately it is a waste of time. They're not there as free entertainment after all, they need to sell cars. I am sure there is an element of, as this thread is all about, they're being nice and helpful because they aren't sure if you're a potential customer or not. They're not just fellow petrolheads who are up for a lengthy chat, just for something to do. Blown2CV said:
in a way you probably should feel bad, ultimately it is a waste of time. They're not there as free entertainment after all, they need to sell cars. I am sure there is an element of, as this thread is all about, they're being nice and helpful because they aren't sure if you're a potential customer or not. They're not just fellow petrolheads who are up for a lengthy chat, just for something to do.
Depends though doesn't it.I remember going into a Sony store and browsing, I heard the bloke say to his colleague 'just time wasters' of me and my wife. Which was true, at that time, but I felt slighted by it. So when I bought a Sony laptop a few months later for some £2000 (not as expensive as it sounds, as there was then a 100% tax write-down on IT purchases over £2k), I made sure not to buy it from that particular shop.
These types of topic always interest me. While I've been given the cold shoulder at some dealers, and welcomed openly at others, I've never felt the need to take a car back to a crap salesman. I believe the worst I've done is to use such a dealership as somewhere to do a u-turn, and do a wheelspin on the way out. It's been a while since I've been so hot-headed so I may well be wrong.
So, my experiences. Starting with the good ones, of course.
When I was 19 I wanted to buy a Subaru Impreza STi. The salesman explained that that particular Impreza belonged to the dealer principal and therefore wasn't privvy to the enormous sales offers that he could otherwise offer - but he'd be happy to try and work something out if I was definitely serious. He then went on to explain that my p/ex (a V6 TT) would be better sold privately as opposed to the dismal figure they could offer (his words). I thanked him for his time, ended up selling the TT privately and going back after a few weeks. He was true to his word, he couldn't knock much off the price but offered £500 off the car, 2 free services, a full tank, and a coat of paint protection. I was very happy to buy from him and made sure his boss knew I was a very happy customer.
I bought my 911 at 22. I went to see it on a Saturday, and I was dressed in a loose t-shirt and tracksuit bottoms. I tend to wear trackies on a weekend and I don't see a need to dress up if I'm spending my own money. The dealer was a little cold to begin with, which is understandable, but once I'd explained I was real and not there to waste time etc, he was happy to take me out in the Porsche. I put a deposit down that day, subject to the car passing its then-due MOT. It passed, and I went to collect it the next week. When I turned up, there was another young bloke waiting in the coffee area. I made small talk with him - long story short, it was one of the guys from the JLS band. I saw a salesman take the price thing out of his car, it was £242,95x (didn't see the last number). I'm assuming he was treated well, I certainly didn't have any complaints about my treatment.
I bought my 370Z from a Nissan/Infiniti dealer. I went after work but was dressed in our workshop attire - a scruffy polo shirt and jeans - but was treated very well. The salesman didn't try to haggle me and presented his figures (including profit and resaleability of my p/ex) on a spreadsheet. I gave him my figures and we instantly met in the middle. I picked my car up on a weekend wearing a tracksuit (again), but was offered a glass-fronted office in the main showroom while my car was being MOTd. Even got a sit in the Vettel special Infiniti.
So, my bad experiences. I've only had a few but they're worth mentioning in the interests of fairness.
The first, and most disappointing one, was at the same Subaru dealer I bought my Impreza from. I had used them for every service and absolutely mollycoddled the car - but when I went back to ask about buying an Elise (this garage also sold Lotus cars), I was met with a very muted response from the salesman. I mentioned that I'd bought previously from them and used them as my servicing garage, but I never got the promised call back. Ended up buying a VX220 instead. Seems strange that a garage would refuse to sell to an existing customer that paid the full servicing price every six months - the salesman had left by the time I'd gone back so I wonder if it was just a disgruntled employee.
I also visited an Audi dealership to enquire about some form of diesel Audi. I was 20 at the time. The saleswoman condescdingly said that I should come back with the money for an Audi, refusing to acknowledge I was there to part ex and not buy another new car. After getting ignored I left some elevenses from the M3 I was looking to chop in, right next to the MD's office window.
Finally, and most disappointingly, I enquired at an Alfa Romeo dealership about a Giulietta. I had shown my finances were enough to buy a Giulietta, and was speccing a car up to talk numbers with the saleswoman. She agreed on a p/x valuation, I agreed on a figure for the new car. We were sorted, right up until I asked when we could formalise numbers and I could come buy the car. She never got back to me or returned the call I gave the dealership. In all honesty I'm glad, as I ended up deciding I wasn't buying an Alfa and would rather spend the money on other things.
Bit of a mix for me - blanked sometimes but looked after as well, I still don't think I've been involved in anything major though.
So, my experiences. Starting with the good ones, of course.
When I was 19 I wanted to buy a Subaru Impreza STi. The salesman explained that that particular Impreza belonged to the dealer principal and therefore wasn't privvy to the enormous sales offers that he could otherwise offer - but he'd be happy to try and work something out if I was definitely serious. He then went on to explain that my p/ex (a V6 TT) would be better sold privately as opposed to the dismal figure they could offer (his words). I thanked him for his time, ended up selling the TT privately and going back after a few weeks. He was true to his word, he couldn't knock much off the price but offered £500 off the car, 2 free services, a full tank, and a coat of paint protection. I was very happy to buy from him and made sure his boss knew I was a very happy customer.
I bought my 911 at 22. I went to see it on a Saturday, and I was dressed in a loose t-shirt and tracksuit bottoms. I tend to wear trackies on a weekend and I don't see a need to dress up if I'm spending my own money. The dealer was a little cold to begin with, which is understandable, but once I'd explained I was real and not there to waste time etc, he was happy to take me out in the Porsche. I put a deposit down that day, subject to the car passing its then-due MOT. It passed, and I went to collect it the next week. When I turned up, there was another young bloke waiting in the coffee area. I made small talk with him - long story short, it was one of the guys from the JLS band. I saw a salesman take the price thing out of his car, it was £242,95x (didn't see the last number). I'm assuming he was treated well, I certainly didn't have any complaints about my treatment.
I bought my 370Z from a Nissan/Infiniti dealer. I went after work but was dressed in our workshop attire - a scruffy polo shirt and jeans - but was treated very well. The salesman didn't try to haggle me and presented his figures (including profit and resaleability of my p/ex) on a spreadsheet. I gave him my figures and we instantly met in the middle. I picked my car up on a weekend wearing a tracksuit (again), but was offered a glass-fronted office in the main showroom while my car was being MOTd. Even got a sit in the Vettel special Infiniti.
So, my bad experiences. I've only had a few but they're worth mentioning in the interests of fairness.
The first, and most disappointing one, was at the same Subaru dealer I bought my Impreza from. I had used them for every service and absolutely mollycoddled the car - but when I went back to ask about buying an Elise (this garage also sold Lotus cars), I was met with a very muted response from the salesman. I mentioned that I'd bought previously from them and used them as my servicing garage, but I never got the promised call back. Ended up buying a VX220 instead. Seems strange that a garage would refuse to sell to an existing customer that paid the full servicing price every six months - the salesman had left by the time I'd gone back so I wonder if it was just a disgruntled employee.
I also visited an Audi dealership to enquire about some form of diesel Audi. I was 20 at the time. The saleswoman condescdingly said that I should come back with the money for an Audi, refusing to acknowledge I was there to part ex and not buy another new car. After getting ignored I left some elevenses from the M3 I was looking to chop in, right next to the MD's office window.
Finally, and most disappointingly, I enquired at an Alfa Romeo dealership about a Giulietta. I had shown my finances were enough to buy a Giulietta, and was speccing a car up to talk numbers with the saleswoman. She agreed on a p/x valuation, I agreed on a figure for the new car. We were sorted, right up until I asked when we could formalise numbers and I could come buy the car. She never got back to me or returned the call I gave the dealership. In all honesty I'm glad, as I ended up deciding I wasn't buying an Alfa and would rather spend the money on other things.
Bit of a mix for me - blanked sometimes but looked after as well, I still don't think I've been involved in anything major though.
Blown2CV said:
I bet you think everyone who doesn't do what you do is a lazy, lucky don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived.
You have customers at 23:12, remarkable, what are you selling...in fact I don't want to know don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived. 
Actually, I don't consider myself 'a lucky
' (such a great turn of phrase you have) just one that put himself out a bit to get on. Your constant picking at anyone and everyone who have stated that they have had poor service from dealers kind of sets you apart? You seriously have a little love in going on, and one with huge chip on your shoulder. You did say you didn't sell cars, I'm not so sure. Troubleatmill said:
I very rarely have a good experience with car salesman.
1/ Visited local Audi showroom mid week - wanted a test drive. Told that appointment would be needed. Saturday 10am. Turned up on Saturday - Told Salesman was too busy to deal with me - and I would have to wait. Curiosity got the better of me - so I waited. Every 30 minutes I would ask at reception if I would be attended to. After 3 hours - I got fed up with this game. Dealer lost the sale. Bought elsewhere.
you waited 3 hours???? Sorry mate you're a mug1/ Visited local Audi showroom mid week - wanted a test drive. Told that appointment would be needed. Saturday 10am. Turned up on Saturday - Told Salesman was too busy to deal with me - and I would have to wait. Curiosity got the better of me - so I waited. Every 30 minutes I would ask at reception if I would be attended to. After 3 hours - I got fed up with this game. Dealer lost the sale. Bought elsewhere.
yonex said:
Blown2CV said:
I bet you think everyone who doesn't do what you do is a lazy, lucky don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived.
You have customers at 23:12, remarkable, what are you selling...in fact I don't want to know don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived. Actually, I don't consider myself 'a lucky
' (such a great turn of phrase you have) just one that put himself out a bit to get on. Your constant picking at anyone and everyone who have stated that they have had poor service from dealers kind of sets you apart? You seriously have a little love in going on, and one with huge chip on your shoulder. You did say you didn't sell cars, I'm not so sure. Troubleatmill said:
I very rarely have a good experience with car salesman.
1/ Visited local Audi showroom mid week - wanted a test drive. Told that appointment would be needed. Saturday 10am. Turned up on Saturday - Told Salesman was too busy to deal with me - and I would have to wait. Curiosity got the better of me - so I waited. Every 30 minutes I would ask at reception if I would be attended to. After 3 hours - I got fed up with this game. Dealer lost the sale. Bought elsewhere.
2/ Visited local Honda showroom - wanted a test drive. Told that I would have to buy the car in order to have a test drive. Ended up in the next town, different Honda dealer, got a test drive and bought the car
3/ Two years later - went to original Honda showroom (convenience)- sadly the same salesman was there . Asked for a test drive. Told the same crap - Explained to salesman that he lost the sale last time around playing this game. He wouldn't budge. Ended up in the next town - and bought another car that I could have bought from him.
Did you contact the dealer principal of the Audi or the Honda garage?1/ Visited local Audi showroom mid week - wanted a test drive. Told that appointment would be needed. Saturday 10am. Turned up on Saturday - Told Salesman was too busy to deal with me - and I would have to wait. Curiosity got the better of me - so I waited. Every 30 minutes I would ask at reception if I would be attended to. After 3 hours - I got fed up with this game. Dealer lost the sale. Bought elsewhere.
2/ Visited local Honda showroom - wanted a test drive. Told that I would have to buy the car in order to have a test drive. Ended up in the next town, different Honda dealer, got a test drive and bought the car
3/ Two years later - went to original Honda showroom (convenience)- sadly the same salesman was there . Asked for a test drive. Told the same crap - Explained to salesman that he lost the sale last time around playing this game. He wouldn't budge. Ended up in the next town - and bought another car that I could have bought from him.
Making someone wait after they'd made an appointment is the height of rudeness. I'd have walked instantly in the circumstances you outlined.
back in about 2000, i was a salesman in a rover dealership, we had the run out mini cooper sport pack models in the showroom at the time, wide arches and the 4 spots on the front, late one saturday afternoon we all about to close up, saturday is a good day for "when i win the lottery il buy one of these types" and other similar sort of non buyers, anyhow we are shutting the lot cars up and locking side doors in the showroom etc, when this hairy big guy walks in with a steaming bag of chicken and chips(family sized bag like american grocery bags) plonks it on the roof of the cooper and starts walking around looking at it,.
both my colleague and i knew the guy, he was a monumental time waster, with slight psychological issues, always out on test drives with the yeah I'm gonna buy one of these with various dealers around the town(he was well known). he actually scared us a bit as he could get full on with you in 5 seconds flat, anyhow we don't want to talk to him as you'd be there for an hour after closing talking outright st with the guy and the last time my colleague did that, he wasted an hour driving a rover 620, then saying as he got out of it, he would probably buy a porsche 944 instead, so after that we shunned the guy.
so the showroom is quiet, when suddenly his voice booms out " oy kunt are you gonna sell me this car or what. my colleague virtually sheats himself as he is looking at him when he shouts this, cue him having to talk to the guy whilst guy then proceeds to eat his chicken and chips.
guy turns up two weeks later in a fked saab 900 with tinted windows and his newly acquired thai wife, to have another "look round"
sometimes smelly big fkers are just that.
both my colleague and i knew the guy, he was a monumental time waster, with slight psychological issues, always out on test drives with the yeah I'm gonna buy one of these with various dealers around the town(he was well known). he actually scared us a bit as he could get full on with you in 5 seconds flat, anyhow we don't want to talk to him as you'd be there for an hour after closing talking outright s
t with the guy and the last time my colleague did that, he wasted an hour driving a rover 620, then saying as he got out of it, he would probably buy a porsche 944 instead, so after that we shunned the guy.so the showroom is quiet, when suddenly his voice booms out " oy kunt are you gonna sell me this car or what. my colleague virtually sheats himself as he is looking at him when he shouts this, cue him having to talk to the guy whilst guy then proceeds to eat his chicken and chips.
guy turns up two weeks later in a f
ked saab 900 with tinted windows and his newly acquired thai wife, to have another "look round"sometimes smelly big f
kers are just that.i think that's what i am trying to play devil's advocate as no-one seems to see it from that side, that the vast majority of perceived time-wasters are just that. They just see it from their own narrow personal experience, and they don't seem to be able to consider that perhaps, as with all inter-personal interactions, the way they acted and behaved might well have influenced how the salesperson acted and behaved, aswell as the other way around.
No-one likes to be perceived as a time-waster, and that perception can never be 100% accurate, but there are SO MANY that you just have to guess. Course if it's all automated it doesn't matter, i wonder how many amazon basket contents are cleared out automatically when their 'customer' fails to complete the transaction before it times out? 99%?
No-one likes to be perceived as a time-waster, and that perception can never be 100% accurate, but there are SO MANY that you just have to guess. Course if it's all automated it doesn't matter, i wonder how many amazon basket contents are cleared out automatically when their 'customer' fails to complete the transaction before it times out? 99%?
Always been a lurker on this site, but never a poster...
I've never bought a Brand New Car but back in Jan/Feb 2007, (about 20 at the time) Me and a Friend were in London for the day, we happen to drive past the H R Owen dealership in Kensington, (Just google map'd the dealer to confirm it was the same one) whilst stuck in traffic in the pouring rain he spotted an Enzo in the showroom, Both of us were like we'd seen a naked woman for the first time.. So we park the car on the road opposite... Run over and started looking at the Enzo from outside the showroom window, we were both too scared to go inside just in case they told us to leave... after about 40 seconds in the rain... Chap from the dealership walks out and said, No Point looking at it via the Window so come inside and have a proper look... We both looked at each other in shock but went inside and chatted to this rather helpful salesman and a few other people working there for the best part of 20/30 Mins.. All genuine and friendly with us. He let us sit in the car, told us anything and everything we asked about the car.. I still remember it like it was yesterday, It was a Red Enzo for £599,950 apparently someone famous owned it, attracted to much attention so the dealers were selling it... He never did tell us who did own it..
We were amazed that knowing full well we wasn't going to buy this car he spent 30mins of his time showing us and talking about it.
I've always vowed if ever in the position that he would get my business. (Chap was in his late 20's/early 30's and i remember thinking at the time he looked like Bradley from Eastenders)
Few Months Later, I was at BMW Sytner Solihull getting some work done to my car, so I thought whilst I'm waiting I'll go have a butchers in the showroom.. It was like I wasn't even there...
Well That's my first post done....
I've never bought a Brand New Car but back in Jan/Feb 2007, (about 20 at the time) Me and a Friend were in London for the day, we happen to drive past the H R Owen dealership in Kensington, (Just google map'd the dealer to confirm it was the same one) whilst stuck in traffic in the pouring rain he spotted an Enzo in the showroom, Both of us were like we'd seen a naked woman for the first time.. So we park the car on the road opposite... Run over and started looking at the Enzo from outside the showroom window, we were both too scared to go inside just in case they told us to leave... after about 40 seconds in the rain... Chap from the dealership walks out and said, No Point looking at it via the Window so come inside and have a proper look... We both looked at each other in shock but went inside and chatted to this rather helpful salesman and a few other people working there for the best part of 20/30 Mins.. All genuine and friendly with us. He let us sit in the car, told us anything and everything we asked about the car.. I still remember it like it was yesterday, It was a Red Enzo for £599,950 apparently someone famous owned it, attracted to much attention so the dealers were selling it... He never did tell us who did own it..
We were amazed that knowing full well we wasn't going to buy this car he spent 30mins of his time showing us and talking about it.
I've always vowed if ever in the position that he would get my business. (Chap was in his late 20's/early 30's and i remember thinking at the time he looked like Bradley from Eastenders)
Few Months Later, I was at BMW Sytner Solihull getting some work done to my car, so I thought whilst I'm waiting I'll go have a butchers in the showroom.. It was like I wasn't even there...
Well That's my first post done....
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