Help with a pothole claim....
Discussion
Well, I've been back...
It measures c.110cm long and 66cm wide, the front face is about 12cm tall and near vertical, whilst its about 15cm deep at its worst.
This is also interesting, it has been marked up for repair, but obviously quite a long time ago:
It's pretty obvious that it was marked in excess of the 5 days they have to fix it (secondary link road, high risk to damage - my assessment based on guides)
It measures c.110cm long and 66cm wide, the front face is about 12cm tall and near vertical, whilst its about 15cm deep at its worst.
This is also interesting, it has been marked up for repair, but obviously quite a long time ago:
It's pretty obvious that it was marked in excess of the 5 days they have to fix it (secondary link road, high risk to damage - my assessment based on guides)
Good luck...
I hit this last winter. Further 5" deep below the water. Submitted all the details, turned out the spotted it about a week beforehand but didn't repair it. Ended up sending and receiving about 7 letters. No payment. Couldn't be f
ked in the end, flat out denied all liability and just said see you in court. Was tempted to out of principle but for the sake of £120 (amazingly just needed a new tyre)I thought fk it. Dorset County Council can go royally fk themselves.
ETA: an't get the link to work.
I hit this last winter. Further 5" deep below the water. Submitted all the details, turned out the spotted it about a week beforehand but didn't repair it. Ended up sending and receiving about 7 letters. No payment. Couldn't be f
ked in the end, flat out denied all liability and just said see you in court. Was tempted to out of principle but for the sake of £120 (amazingly just needed a new tyre)I thought fk it. Dorset County Council can go royally fk themselves.ETA: an't get the link to work.
MrBarry123 said:
Blown2CV said:
MrBarry123 said:
Blown2CV said:
yes but you need to prove that
Raise a FOI request on the council on complaints regarding pothole damage on that particular road?nipsips said:
You need to *prove* negligence from the council. That marking could have been from a previous repair.
Personally I'd let your insurer deal with it - they will pick it up with the council.
However I have to say - I dont like your chances! Good luck!
on the face of it, it would sound a good idea to take it up with the insurer but they make the call on every claim as to how much effort it will take to reclaim the cost against how much the payout is, and if they think it's in any way not looking like it's worth the effort they'll just not bother, and will pay you out. However that means you've made a claim so you need to pay excess, and also I think it might technically be a fault claim. Personally I'd let your insurer deal with it - they will pick it up with the council.
However I have to say - I dont like your chances! Good luck!
Blown2CV said:
on the face of it, it would sound a good idea to take it up with the insurer but they make the call on every claim as to how much effort it will take to reclaim the cost against how much the payout is, and if they think it's in any way not looking like it's worth the effort they'll just not bother, and will pay you out. However that means you've made a claim so you need to pay excess, and also I think it might technically be a fault claim.
Not all insurers do - we would still try. If a customer complains the insurer needs to show its done all it can - a simple we cant be bothered wont suffice. Personally I would say that the chances of recovery are slim to none, however given the markings and previous complaints it could be succesful. Depends really how they respond to be honest to the first letter - you never know how easy its going to be until you try!
The wife hit a pothole in Surrey about nine months ago. Called the council they weren't interested really, reported it online too, and here:
http://www.potholes.co.uk/potholes/view/16528/
Still not been fixed. She drove past at least two other cars being recovered from the same place (front and rear tyre blowout) over the following weeks.
http://www.potholes.co.uk/potholes/view/16528/
Still not been fixed. She drove past at least two other cars being recovered from the same place (front and rear tyre blowout) over the following weeks.
Thanks all, insurer had been a consideration...
Only issue is that the renewal is next week, a quick quote with a "fault claim" takes the premium to £1.2k pa. (from <£450) especially with the resultant reduction in NCB.
I'm quite lucky that in a previous guise I worked for a bank progressing administrations so I'm not afraid of a legal fight, just got to try and weigh everything up. Other issues are that my car is broken, hers is now not driveable, she can borrow one for a week and that's all and every VW garage has at least a 10 day wait to get a slot, even for just an estimate. She is also only a nursery nurse so money isnt something there is a lot of to just get it fixed.
How long does a council have to repair damage following a report? - this is the crux
It was first reported in July and again 12 days ago (and this is only what I can find publicly), my interpretation of the guidelines is they have 5 days based on subjective severity of damage or potential for same (8" deep on a NSL, unlit road favoured by cyclists, motorcyclists etc.) and location (a link between between villages)?
Only issue is that the renewal is next week, a quick quote with a "fault claim" takes the premium to £1.2k pa. (from <£450) especially with the resultant reduction in NCB.
I'm quite lucky that in a previous guise I worked for a bank progressing administrations so I'm not afraid of a legal fight, just got to try and weigh everything up. Other issues are that my car is broken, hers is now not driveable, she can borrow one for a week and that's all and every VW garage has at least a 10 day wait to get a slot, even for just an estimate. She is also only a nursery nurse so money isnt something there is a lot of to just get it fixed.
How long does a council have to repair damage following a report? - this is the crux
It was first reported in July and again 12 days ago (and this is only what I can find publicly), my interpretation of the guidelines is they have 5 days based on subjective severity of damage or potential for same (8" deep on a NSL, unlit road favoured by cyclists, motorcyclists etc.) and location (a link between between villages)?
Blown2CV said:
MrBarry123 said:
Blown2CV said:
MrBarry123 said:
Blown2CV said:
yes but you need to prove that
Raise a FOI request on the council on complaints regarding pothole damage on that particular road?just stumbled across this which may add some further weight....
(can you tell I'm pissed off, haha)
It turns out that a number of the holes were reported as 'many potholes, marked for repair, forgotten' which ties in with the faded red paint....
This also ties in with another of the bartenders in the pub saying it'd been there for years...
(can you tell I'm pissed off, haha)
It turns out that a number of the holes were reported as 'many potholes, marked for repair, forgotten' which ties in with the faded red paint....
This also ties in with another of the bartenders in the pub saying it'd been there for years...
Well to add some closure it's now resolved, received a cheque for my total costs, less about £20 last week.
Didn't have to push too hard, council demanded the most obscure bits of documentation in what seemed like triplicate and then passed them onto a contractor to settle liability.
When it was seeming like time to chase them up as it had been a good month waiting, the cheque came through the post....result!
Only slight thing is that a recent service revealed the rear alloy is bucked also, not ideal and likely done at the same time but wasn't picked up when the other was being sorted...guess it's going to happen again sooner or later though an I can deal with that then...
Didn't have to push too hard, council demanded the most obscure bits of documentation in what seemed like triplicate and then passed them onto a contractor to settle liability.
When it was seeming like time to chase them up as it had been a good month waiting, the cheque came through the post....result!
Only slight thing is that a recent service revealed the rear alloy is bucked also, not ideal and likely done at the same time but wasn't picked up when the other was being sorted...guess it's going to happen again sooner or later though an I can deal with that then...
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