I'm not a happy motoring bunny.

I'm not a happy motoring bunny.

Author
Discussion

Matt UK

17,698 posts

200 months

Wednesday 4th March 2015
quotequote all
But the paperwork says they are covered?

catman

2,490 posts

175 months

Wednesday 4th March 2015
quotequote all
The warranty is a red herring, as you've not had the car that long. Unless it's old/high mieage/cheap, then the garage would be liable for the repairs anyway.

Tim

confused_buyer

6,619 posts

181 months

Wednesday 4th March 2015
quotequote all
I can't really see how suspension bushes would be covered by anything. That is a worn out part so unless failed very prematurely it is wear & tear.

Other parts maybe but really depends on how many miles on the car and how long you've had it.

catman

2,490 posts

175 months

Wednesday 4th March 2015
quotequote all
Probably not bushes, agreed, but the diff would be a different matter.

Tim

Sir Fergie

795 posts

135 months

Wednesday 4th March 2015
quotequote all
Rich1973 said:
Why does this have anything to do with the company you purchased the car from?
Its an insurance issue surely..
My reading of it is that OP is referring to issues the car had BEFORE the crash - and that in fact most of the items bar the e diff were replaced

_Deano

Original Poster:

7,406 posts

253 months

Wednesday 4th March 2015
quotequote all
I've had the car around 3 weeks, it now has 67K showing on the clock.

Going through the paper work again with a fine tooth comb. There is no mention that the e-diff (or any diff) is excluded, yet they have not included this item as to what 'is' covered.
Instead it states that the 'Drive Axel', the internal components in all types of drive axle.
Is an e-diff motor, part of the drive axle?

Looks like i read something that wasn't in the text, but there is no mention of wishbones or bushes. So i guess i will have to take that on the chin frown

There is also the mention that Parts and Labour, 50% paid by the customer, the other 50% by the seller.
WTF?

I'm just going to go sit quietly in the corner and cry to myself for a bit.

Matt UK

17,698 posts

200 months

Thursday 5th March 2015
quotequote all
Well before you cry, get a second opinion.

You wouldn't be the first to get a list of 'it's about to fail' from a main dealer, only for a good indep to tell you that there's plenty of life left yet.

Worth a go?

catman

2,490 posts

175 months

Thursday 5th March 2015
quotequote all
_Deano said:
I've had the car around 3 weeks, it now has 67K showing on the clock.

Going through the paper work again with a fine tooth comb. There is no mention that the e-diff (or any diff) is excluded, yet they have not included this item as to what 'is' covered.
Instead it states that the 'Drive Axel', the internal components in all types of drive axle.
Is an e-diff motor, part of the drive axle?

Looks like i read something that wasn't in the text, but there is no mention of wishbones or bushes. So i guess i will have to take that on the chin frown

There is also the mention that Parts and Labour, 50% paid by the customer, the other 50% by the seller.
WTF?

I'm just going to go sit quietly in the corner and cry to myself for a bit.
Did you read my post about the warranty?

Tim

_Deano

Original Poster:

7,406 posts

253 months

Thursday 5th March 2015
quotequote all
catman said:
The warranty is a red herring, as you've not had the car that long. Unless it's old/high mieage/cheap, then the garage would be liable for the repairs anyway.

Tim
Hi Catman,
To answer your questions. It's a 58 plate car, 67K on the clock and about 18K.

catman

2,490 posts

175 months

Friday 6th March 2015
quotequote all
_Deano said:
Hi Catman,
To answer your questions. It's a 58 plate car, 67K on the clock and about 18K.
I'd be looking to the Dealer to sort it out.

Tim

confused_buyer

6,619 posts

181 months

Friday 6th March 2015
quotequote all
We're these things you actually noticed wrong with the car or things the main dealer came up with?

Main dealers do tend to take a "make it like new" approach which introduces a lot of general wear no warranty will cover.

The supplying dealer is under no obligation to supply a perfect as new car, only one which is " acceptable " for 69k miles.

The issue is that everyone's definition of "acceptable" is always different!

_Deano

Original Poster:

7,406 posts

253 months

Friday 6th March 2015
quotequote all
It was the main dealer that pointed out the split to the bushes and to the pipe.
I do understand what you're saying though, making the car look like new; there is still ample tread left on the tyres, but they quoted a replacement at over £400 a tyre.

But having to replace both front wishbones and the pipe, i would have thought that this should be covered.

So if i look at the SOGA angle, how does one approach this with the supplying dealer?