Finance matter

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jonesof63

Original Poster:

947 posts

137 months

Monday 30th March 2015
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A bit of advice Gentlemen please....... My sister took a call from her Honda dealer some weeks ago offering her a drive in drive out deal with no increased payments on her 18 month old CRV, to cut to the chase the new car is now delayed but they wanted a March delivery for their sales figures. It transpires today that the dealer has settled the 18k outstanding finance already in order to create a new finance deal but my Sister has signed nothing, she hasn't even been in to the dealership which is 40 miles away. So as things stand they've settled her finance and she still has the vehicle with a delayed delivery date........Seems a complicated situation if she doesn't go ahead or the car should be involved in an accident ?

shake n bake

2,221 posts

207 months

Monday 30th March 2015
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Why wouldn't the deal go ahead? If nothing's been signed then the dealership is just wreckless, but highlights the pressure for targets to be met. If an order form has been signed then I think you're worrying a bit for no reason but can't understand why the dealership would settle the finance before the car comes in to stock.

jonesof63

Original Poster:

947 posts

137 months

Monday 30th March 2015
quotequote all
It seems wreckless as you say. My thoughts were with no delivery date set in stone for the new car and the fact that they appear to have taxed the new car for march then they have committed on their side, settled the finance in order to establish a new agreement dated in march with no physical car. In conclusion they have settled the finance on a car not in their possession and with no legal entitlement .

Wills2

22,832 posts

175 months

Monday 30th March 2015
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What advice are you looking for? The car is insured should there be an accident, the V5 is still in her name so no issues there.

I presume she still wants the car, just go in a swap it over when it arrives? If not tell them they better pay back/sort out the finance company.




Northernchimp

1,282 posts

132 months

Monday 30th March 2015
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I'd walk away and see what happens. Pretty sure they can't claw the funds back from the finance company. There is probably some way they can claim it back from you, but it's an interesting scenario from a legal point of view. I'd at least try to fk them over, but maybe that's just me.

jonesof63

Original Poster:

947 posts

137 months

Monday 30th March 2015
quotequote all
Without wishing to sound like a villain those were my thoughts Northern Chimp

PositronicRay

27,019 posts

183 months

Monday 30th March 2015
quotequote all
If the finance really has been settled (a call to the finance co will confirm)Trade the car at a different dealer and let them whistle. (Someone could well lose their job over this)

Odd though if the same finance co was used they will usually contra settle rather than raise a settlement cheque.

How do you know they've settled?


M4cruiser

3,640 posts

150 months

Monday 30th March 2015
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Hmmm ... like the above posters said... I'm suspicious of this whole dealer's side of the story. is your sister still paying monthly payments? You need more hard facts (and documents) without actually walking in to the dealer. idea



Presuming Ed

1,401 posts

208 months

Monday 30th March 2015
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Northernchimp said:
I'd walk away and see what happens. Pretty sure they can't claw the funds back from the finance company. There is probably some way they can claim it back from you, but it's an interesting scenario from a legal point of view. I'd at least try to fk them over, but maybe that's just me.
What a charmer you are.

jonesof63

Original Poster:

947 posts

137 months

Monday 30th March 2015
quotequote all
Thanks for your help chaps..... My understanding is this : The current car is 18 months in to a 3 year pcp type deal, the new car was to be a new 3 yr agreement at the same payment, they stated the car was been sold practically at cost in order to hit March override targets and had to be signed sealed and delivered in march. The dealership called her with the offer. Oddly enough the salesman has left since this was arranged, the whole thing has been verbal. It does appear the finance is settled ! My sister seems to recall they settled the previous CRV in advance of delivery which was in 2013 and in a similar month end deadline scenario

Sheepshanks

32,769 posts

119 months

Monday 30th March 2015
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jonesof63 said:
...the whole thing has been verbal.
I can understand how the finance can have been settled, but for the whole transaction to be verbal is astonishing.

Interesting scenario though - Honda "forced" us into a 0% PCP by offering an extra discount only available if we took the PCP. I was somewhat baffled by the whole thing but hopefully they're going to swap the car for a new one soon!

Edited by Sheepshanks on Monday 30th March 22:22

PositronicRay

27,019 posts

183 months

Monday 30th March 2015
quotequote all
jonesof63 said:
Thanks for your help chaps..... My understanding is this : The current car is 18 months in to a 3 year pcp type deal, the new car was to be a new 3 yr agreement at the same payment, they stated the car was been sold practically at cost in order to hit March override targets and had to be signed sealed and delivered in march. The dealership called her with the offer. Oddly enough the salesman has left since this was arranged, the whole thing has been verbal. It does appear the finance is settled ! My sister seems to recall they settled the previous CRV in advance of delivery which was in 2013 and in a similar month end deadline scenario
I would double check with the finance co. I've never heard of finance being settled prior to a car being coming into stock (20yrs in the motor trade)

Financial yr end soon.....................

Butter Face

30,308 posts

160 months

Monday 30th March 2015
quotequote all
jonesof63 said:
Thanks for your help chaps..... My understanding is this : The current car is 18 months in to a 3 year pcp type deal, the new car was to be a new 3 yr agreement at the same payment, they stated the car was been sold practically at cost in order to hit March override targets and had to be signed sealed and delivered in march. The dealership called her with the offer. Oddly enough the salesman has left since this was arranged, the whole thing has been verbal. It does appear the finance is settled ! My sister seems to recall they settled the previous CRV in advance of delivery which was in 2013 and in a similar month end deadline scenario
It's vey odd for it to be settled before the new agreement is active. We never settle any old agreements until the new one is live.

Obviously they are expecting her to go ahead with the deal, walking away isn't really going to happen, not with the car being paid off. The dealership will have a dealer manager with the finance company who would step in and if you pulled from the deal, their money would be returned pretty sharpish have no worries about that.

TooMany2cvs

29,008 posts

126 months

Monday 30th March 2015
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jonesof63 said:
Seems a complicated situation if ... the car should be involved in an accident ?
jonesof63 said:
It seems wreckless as you say.
Let's hope so...

timbo999

1,293 posts

255 months

Monday 30th March 2015
quotequote all
TooMany2cvs said:
jonesof63 said:
Seems a complicated situation if ... the car should be involved in an accident ?
jonesof63 said:
It seems wreckless as you say.
Let's hope so...
Made me snigger too.... that'll be reckless...

jonesof63

Original Poster:

947 posts

137 months

Monday 30th March 2015
quotequote all
I will report back as things develop, thanks for the input.....

Wills2

22,832 posts

175 months

Monday 30th March 2015
quotequote all
jonesof63 said:
A bit of advice Gentlemen please....... My sister took a call from her Honda dealer some weeks ago offering her a drive in drive out deal with no increased payments on her 18 month old CRV, to cut to the chase the new car is now delayed but they wanted a March delivery for their sales figures. It transpires today that the dealer has settled the 18k outstanding finance already in order to create a new finance deal but my Sister has signed nothing, she hasn't even been in to the dealership which is 40 miles away. So as things stand they've settled her finance and she still has the vehicle with a delayed delivery date........Seems a complicated situation if she doesn't go ahead or the car should be involved in an accident ?

Seventy

5,500 posts

138 months

Monday 30th March 2015
quotequote all
PositronicRay said:
If the finance really has been settled (a call to the finance co will confirm)Trade the car at a different dealer and let them whistle. (Someone could well lose their job over this)
Yeah, great call. Get someone sacked.
I despair, I really do.

PositronicRay

27,019 posts

183 months

Tuesday 31st March 2015
quotequote all
Seventy said:
PositronicRay said:
If the finance really has been settled (a call to the finance co will confirm)Trade the car at a different dealer and let them whistle. (Someone could well lose their job over this)
Yeah, great call. Get someone sacked.
I despair, I really do.
Not well worded, I'm really not advocating taking advantage of the situation.
If this had been allowed to happen on my watch though I'm not sure I'd want this individual(s) working for(against?) me.

I'm sceptical that it actually has happened, sounds more like a "he said, she said"

johnnyBv8

2,417 posts

191 months

Tuesday 31st March 2015
quotequote all
jonesof63 said:
Without wishing to sound like a villain those were my thoughts Northern Chimp
Why do people always want to screw/exploit a situation - so, you thought you'd try to steal £18k from someone? Nice.

Another way of approaching it: perhaps just need to get the paperwork signed?!