New car delivered with ruined paint. Any advice?

[loskie]

If he starts getting anyone other than the supplying dealer to try to fix it this could be a big mistake if it is made worse or no better. Is there any finance co or credit card involved? Use it to your advantage.

[lord trumpton]

Take it to this chap and get the dealer to foot the bill. The guy is one of the best in the UK and has done this for a friend of mine.

Japanese paint is very soft and very thin and marks easily

www.offyourmarks.com

[S5V8]

wmg100 said:

Just been to have a look at my neighbours brand new Shogun that he had delievered a month or so ago. It came with what look like water marks all over it. The local dealer have had it back twice to 'valet' it and it's just come back this week after another go. However having looked at it myself it looks like it's been sprayed with some sort of corrosive liquid as the top layer of paint is actaully removed. You can feel a lip on the paint with your nail. This is all over the entire car, plastics and glass are marked too. The supplying dealer are refusing to take it back and hung up on him this morning. So basically wondering what he should do from here to get it fixed or from the state of it I would think he should get a replacement.

What happened in the end op?