Car Rental Rip-Offs
Discussion
I recently hired a car from Enterprise. The car was less than £50 for 4 days.
They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
Driver101 said:
I recently hired a car from Enterprise. The car was less than £50 for 4 days.
They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
That's not how an excess works. It just means you pay the first £1000 of any repair, not £1000 for any repair. So the windscreen you would only pay the actual cost of repair, say £150 for example, not £1000.They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
sealtt said:
That's not how an excess works. It just means you pay the first £1000 of any repair, not £1000 for any repair. So the windscreen you would only pay the actual cost of repair, say £150 for example, not £1000.
That is my understanding of an excess, but the guy was very clear on it after I questioned him.He's either a pushy salesperson telling lies, or its a very harsh policy.
sealtt said:
That's not how an excess works. It just means you pay the first £1000 of any repair, not £1000 for any repair. So the windscreen you would only pay the actual cost of repair, say £150 for example, not £1000.
You're half right. Take the grand up front, repay what isn't used later. Even with £1000 excess, repairing cars and dealing with PI still costs large rental companies many millions a year.
sealtt said:
That's not how an excess works. It just means you pay the first £1000 of any repair, not £1000 for any repair. So the windscreen you would only pay the actual cost of repair, say £150 for example, not £1000.
Windscreen would typically be way more expensive than that, and the other thing is they'll charge for the car being unavailable for hire.sealtt said:
Driver101 said:
I recently hired a car from Enterprise. The car was less than £50 for 4 days.
They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
That's not how an excess works. It just means you pay the first £1000 of any repair, not £1000 for any repair. So the windscreen you would only pay the actual cost of repair, say £150 for example, not £1000.They now have a £1000 excess regardless who is at blame for an accident or the damage. It also doesn't matter how minor the damage is. A windscreen or a tyre means £1000 apparently. That's wrong.
To remove the excess they wanted £65 extra. That is an excessive amount for insurance.
I guess the cheap prices get people in the door to start with.
I use Hertz nowadays and rarely have problems, although there online quoting does sometimes get a bit erratic, and needs a phone call to book.
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