Getting logged out regularly,,,

[TTmonkey]

I use several devices to view PH, and all have my password saved. However, quite regularly, maybe a very 4-5 weeks, I get 'logged out' with no warning. Dos this happen just to me or does it happen to everyone?

It's most annoying but I don't know how it occurs. Is there a time limit that ph sets for logins?

[B'stard Child]

Look up ^ - Not a SKIM LINK

[TTmonkey]

B'stard Child said:

Look up ^ - Not a SKIM LINK

Thanks for that but it doesn't answer the particular question. I can be using pH and be logged in, with credentials saved, then bang, not logged in, no username saved etc.

[B'stard Child]

TTmonkey said:

B'stard Child said:

Look up ^ - Not a SKIM LINK

Thanks for that but it doesn't answer the particular question. I can be using pH and be logged in, with credentials saved, then bang, not logged in, no username saved etc.

Yep same for me - I took the view that it was the token running out

[TTmonkey]

B'stard Child said:

TTmonkey said:

B'stard Child said:

Look up ^ - Not a SKIM LINK

Thanks for that but it doesn't answer the particular question. I can be using pH and be logged in, with credentials saved, then bang, not logged in, no username saved etc.

Yep same for me - I took the view that it was the token running out

Happens only the once, maybe 4-6 weeks apart. Then I've got to go looking for the password again.

[Dom_PH]

Hi TTmonkey,

We don't know how it occurs either at the moment!

Sorry that this is happening. This is a known issue and is currently under investigation.

Thanks for your feedback,
Dom

[TTmonkey]

Dom_PH said:

Hi TTmonkey,

We don't know how it occurs either at the moment!

Sorry that this is happening. This is a known issue and is currently under investigation.

Thanks for your feedback,
Dom

if its not just me then I'm happy mate. Cheers for confirming.

[TTmonkey]

Its THAT day again.

Logged on for weeks, bang your out. Will be the same on my ipad later I think too.

[Cupramax]

Yep me too. Ipad safari been logged out 3 or 4 times today...

[Cupramax]

Twice so far today...

[JD PH]

Cupramax said:

Twice so far today...

As Dom has said we're not sure what's causing this, but it is being investigated - keep letting us know when it is happening though!

JD

[Quhet]

Every visit today has required a new log in, bit annoying.

[Cupramax]

And again...

[Vaud]

Same here, at least from mobile, not from laptop.

[Cupramax]

First time today, just for a change

[Cupramax]

And again.

[JD PH]

Noted - thanks! Can you let us know which browser you were using please?

Thanks

JD

[Cupramax]

Ipad, latest IOS and Safari.

[Vaud]

Same for me, except I'm still on 9.1 rather than the latest update ( I think)

[CoolHands]

I'm alright