Shocking Scratches New M4 with individual Ferrari Red
Discussion
Krikkit said:
deckster said:
The OP needs to provide some photos of this terrible paintwork, as my gut feeling is that on the information given, this is a case of unusually high expectations rather than unusually low quality.
Maybe, but I wouldn't accept swirly paint on a 60k car, high expectations or not.
holes about their "accepted delivery condition".Personally, I would be miffed if a car of that value with optional extra paint wasn't delivered with an excellent finish. But, if BMW are offering to rectify it for free via their own bodyshop, I would be inclined to take them up on it. Firstly, they might just get it right and make you happy. If not, you stand in good stead to reject if it still isn't to your expectations, as they have already effective conceded that it is not up to standard (IANAL etc.).
I would personally get as much photographic evidence as you can, and push hard to get this done as a goodwill gesture.
deckster said:
essIII said:
I don't think he said he wanted it to an unusually high standard. Just wanted his brand new car delivered without scratches. Reasonable, no?
He has obtained £1800 quotes from likes of Miracle Detail. I would suggest their standards are way, way higher than you would typically expect of a new car.The OP needs to provide some photos of this terrible paintwork, as my gut feeling is that on the information given, this is a case of unusually high expectations rather than unusually low quality.
Nor would I expect carbon fibre optional extras to have been fitted incorrectly - the amount they probably charge for them they could at least whack them on properly.
If I was buying a new car (unlikely because I'm tight) I think I'd insist the dealer didn't wash it at all and I'd take it straight to someone I could actually trust to do it properly (but not somewhere that was going to cost me £1,800 because I'm tight).
bmw320ci said:
Hello Sheepshank - you obviously have an issue with this posting as im getting a lot of negative comments which arent helping swirl marks are scratches arent they??
Sorry, but surely anyone would know that the dealer is going to mess up the finish, and if you've been a detailer you'd know that x100?If the finish is vital to you, and I imagine it would be as you spent £3500 on the colour, then it would have been wise to make arrangements to have the car prepared yourself - like the white Astra guy others have referred to.
bmw320ci said:
spoiler hanging off the boot lid, front l shaped spoiler lip proud at the front fitted wonky, gap around the mirror covers. they all cost nearly £4000 so you can see my predicament
Frankly you are not in a predicament. The car is not correct so as has been said return the car to the dealer (or ask them to collect it) and have them fix it. It really is a no brainer. currybum said:
I would think it is unreasonable to expect a dealer to perform a £1800 car wash on every vehicle just in case.
To be fair, they wouldn't have to do that if they hadn't messed it up in the first place. But the OP should have at least had some discussion about how the car was going to be prepped. I did on my wife's VW after seeing the swirled car in the showroom, and the way the valeters were preparing cars (and with the engine idling and the radio on high volume).
paint + car value - the car should of been detailed on delivery maybe they took it down the local swirl factory aka carwash...
get it fix then get it wrapped in a clear wrap to protect the paint from scratches/stone chips.
to be fair if i was you i would take pictures and post them on twitter to bmw group to show the world the state of car they delivered... then see what happends
get it fix then get it wrapped in a clear wrap to protect the paint from scratches/stone chips.
to be fair if i was you i would take pictures and post them on twitter to bmw group to show the world the state of car they delivered... then see what happends
I have to admit I am a little puzzled by this - perhaps I have missed something?
OP thinks the car paintwork is scratched, or at the very least not up to standard, which I would take to mean BMW's standard (given it is a BMW it could not reasonably thought to be up to anyone else's standard as they are the manufacturer).
BMW have noted that the OP thinks this standard has not been met and have agreed to take the car back, have it looked over by relevant staff, and remedied if they agree it does not meet their standards. They are not keen that a third party get involved, regardless of their experience as their standards would naturally not align with BMW's simply as a result of them being third parties (their standards could be both higher or lower).
Is the resolution not to have BMW collect the car, and suggest it is resolved to their standards? If they disagree to do this then it is at that point I would have thought there would be a cause for argument.
Personally I would not have washed the car - I would have left as is until collected.
Pauly
OP thinks the car paintwork is scratched, or at the very least not up to standard, which I would take to mean BMW's standard (given it is a BMW it could not reasonably thought to be up to anyone else's standard as they are the manufacturer).
BMW have noted that the OP thinks this standard has not been met and have agreed to take the car back, have it looked over by relevant staff, and remedied if they agree it does not meet their standards. They are not keen that a third party get involved, regardless of their experience as their standards would naturally not align with BMW's simply as a result of them being third parties (their standards could be both higher or lower).
Is the resolution not to have BMW collect the car, and suggest it is resolved to their standards? If they disagree to do this then it is at that point I would have thought there would be a cause for argument.
Personally I would not have washed the car - I would have left as is until collected.
Pauly
TTwiggy said:
Cars are the OP's only vice and he spends £70k on a fast rep-mobile... 
Think what else he could have had for that money!
Pipe down you idiot. There's always one tool who has to come in and criticise someone's pride and joy. Invariably someone who couldn't afford the car being discussed. Think what else he could have had for that money!Absolutely stunning car and colour OP - I hope you get it sorted to your satisfaction.
currybum said:
Obviously this is PH so there has to be a little bit of "I'm richer than you" somewhere ;-)
Its a nice car but its not an exotic hyper-car that will spend its life in a collection, It's a hot version of a run of the mill BMW (albeit a very fast one)..I don't have the numbers but I suspect that most owners are more concerned with driving it than making sure that the paint is swirl free.
You should have informed the dealer you didn't want them to touch the paint work as you would have never been happy with the level of car washing they would be able to deliver.
In my experience the cost of a car has little coloration with how clean people keep them. My cars get cleaned when one of two things happen (even the expensive ones ;-))
1) They get so dirty that they start messing up my clothes when I get in
2) When they go back and I get a new one
Do enlighten us as to what car you own.Its a nice car but its not an exotic hyper-car that will spend its life in a collection, It's a hot version of a run of the mill BMW (albeit a very fast one)..I don't have the numbers but I suspect that most owners are more concerned with driving it than making sure that the paint is swirl free.
You should have informed the dealer you didn't want them to touch the paint work as you would have never been happy with the level of car washing they would be able to deliver.
In my experience the cost of a car has little coloration with how clean people keep them. My cars get cleaned when one of two things happen (even the expensive ones ;-))
1) They get so dirty that they start messing up my clothes when I get in
2) When they go back and I get a new one
bmw320ci said:
TTwiggy said:
Cars are the OP's only vice and he spends £70k on a fast rep-mobile... Think what else he could have had for that money!
M4 Rep mobile ROTFL love to have that as my company car not the company car tax though!!! Think what else he could have had for that money!I accept that it's 'each to their own' but I struggle to understand spending this amount on a car that really isn't much more 'special' than a 435d.
Edited by TTwiggy on Wednesday 27th January 15:50
TTwiggy said:
I'm not questioning its ability as a great all-rounder, but if cars are apparently your passion I struggle to see an M4 as a 'passion' choice. Without even thinking about it I could split your £70k budget between an early Audi R8 (manual) for some proper 'passion' and a 63-plate 435d for rapid 'comunting' purposes.
I accept that it's 'each to their own' but I struggle to understand spending this amount on a car that really isn't much more 'special' than a 435d.
And who the f*** are you to question his decision? He posted to discuss swirl marks not his choice of car. I despair of this place sometimes.I accept that it's 'each to their own' but I struggle to understand spending this amount on a car that really isn't much more 'special' than a 435d.
mikearwas said:
TTwiggy said:
Cars are the OP's only vice and he spends £70k on a fast rep-mobile... Think what else he could have had for that money!
Pipe down you idiot. There's always one tool who has to come in and criticise someone's pride and joy. Invariably someone who couldn't afford the car being discussed. Think what else he could have had for that money!Absolutely stunning car and colour OP - I hope you get it sorted to your satisfaction.
k you very much, but it's an open forum and I'm just putting forward a view. Why is the standard response to any criticism always 'you can't afford it' anyway? Laughable.
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