advise please (2nd hand dealer rights) a4 2.0 TFSI oil usage
Discussion
Hi everyone, I've just bought a Audi a4 2.0 tfsi (58k on the clock) a week ago now from a 2nd hand dealer, I've just discovered that it has excessive oil consumption (360 miles to 1L warning light). I'll be contacting Audi UK today to or my local Audi garage to go in for a oil consumption test which i know i will fail easy.
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
At least yours is bad enough that you may get it repaired.
The one I had the misfortune of owning was using a litre to 3000 miles so was acceptable, well it was to Audi, I couldn't live with it and traded it in to get shot.
Never could understand how it could burn so much oil but the hydrocarbons at the MOT was very reasonable?
Good luck with getting it sorted.
The one I had the misfortune of owning was using a litre to 3000 miles so was acceptable, well it was to Audi, I couldn't live with it and traded it in to get shot.
Never could understand how it could burn so much oil but the hydrocarbons at the MOT was very reasonable?
Good luck with getting it sorted.
Easternlight said:
At least yours is bad enough that you may get it repaired.
The one I had the misfortune of owning was using a litre to 3000 miles so was acceptable, well it was to Audi, I couldn't live with it and traded it in to get shot.
Never could understand how it could burn so much oil but the hydrocarbons at the MOT was very reasonable?
Good luck with getting it sorted.
Are hydrocarbons at MOT not an indication of unburnt fuel, not burnt oil?The one I had the misfortune of owning was using a litre to 3000 miles so was acceptable, well it was to Audi, I couldn't live with it and traded it in to get shot.
Never could understand how it could burn so much oil but the hydrocarbons at the MOT was very reasonable?
Good luck with getting it sorted.
I'd have lived with it for the sake of a 5 litre tub of oil every year - at least until i was due a trade in anyway. Cheaper than taking a hit on a trade in
stony2002 said:
Hi everyone, I've just bought a Audi a4 2.0 tfsi (58k on the clock) a week ago now from a 2nd hand dealer, I've just discovered that it has excessive oil consumption (360 miles to 1L warning light). I'll be contacting Audi UK today to or my local Audi garage to go in for a oil consumption test which i know i will fail easy.
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
It would be down to the dealer to sort it, not you.my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
daemon said:
stony2002 said:
Hi everyone, I've just bought a Audi a4 2.0 tfsi (58k on the clock) a week ago now from a 2nd hand dealer, I've just discovered that it has excessive oil consumption (360 miles to 1L warning light). I'll be contacting Audi UK today to or my local Audi garage to go in for a oil consumption test which i know i will fail easy.
my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
It would be down to the dealer to sort it, not you.my main concern is that i may have to foot a bill for a stage 2 or 3 repair as the car didn't come with a full service history. who foots the bill? the 2nd hand car dealer or do I? do I have any rights to protect me on this kind of case? would it go down as wear and tear or as the 2nd hand dealer has sold me a car thats needing a possible 12k engine? I've been looking online all over but i can't find the answer anywhere.
Has anybody got any knowledge or first hand experience on what can be done or procedures please?
many thanks
Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
stony2002 said:
Thanks daemon, under what reason would they have to fix it when i report back to them with a letter from audi saying it needs xxx doing to it? As i want the car, ive read audi are fixing it which is what i want, what i just dont want is the bills if possible
If Audi are fixing it for free, then great.If Audi are billing you for £3,000 then take the bill to the trader, say engine bucked, Audi quoting £3K to repair, therefore you want a full refund.
daemon said:
It would be down to the dealer to sort it, not you.
Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
Are you sure about this? I doubt it's that black & white.Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
HustleRussell said:
daemon said:
It would be down to the dealer to sort it, not you.
Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
Are you sure about this? I doubt it's that black & white.Also, this is a major fault with the car - under the Consumer Rights Act 2015, you're well withing your rights to reject and get a full refund for something like this within the first month.
Summary here by Which?
http://www.which.co.uk/consumer-rights/regulation/...
The new Consumer Rights Act
The Consumer Rights Act 2015 replaces three big pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.
The Consumer Rights Act introduces:
30 days to get a refund For the first time a specific timeframe has been created in which you can reject a faulty item and get a full refund - now 30 days
If i dont wish to return the car and just want it fixed, would i be within my rights to have it paid for? Or is it out of pocket? As i love the car, ive found out now audi are fixing these engines, but favouring those with full historys, though mine is only part i will be looking at a reduced price bill
You need to wait and see what Audi are offering first. The car is out of warranty and has a patchy service history, the latter may not be in your favour when it comes to any good will. As it is a known fault with the engine, would it not have been prudent to have checked prior to purchase to see if the udtaes have been done and if they hadn't would they be done.
It is said your first loss is you best loss, so it might be better to get rid of it if things don't go in your favour rather than stumping up for a repair. But first you should wait and see what Audi actually do
It is said your first loss is you best loss, so it might be better to get rid of it if things don't go in your favour rather than stumping up for a repair. But first you should wait and see what Audi actually do
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