The best drivel to come out of a dealers mouth.

The best drivel to come out of a dealers mouth.

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ShyTallKnight

2,208 posts

213 months

Wednesday 20th July 2016
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GF arranged to see an approved used Astra at a local Vx dealer.

We tip up and are met by the enthusiastic sales guy. Before he shows us around the car he goes to great length to tell us its just been through the workshop and had 4 new tyres, new front brakes and has only had 1 previous owner, a local woman.

A quick look over the car and the paperwork and the tyres are certainly not new perfectly serviceable granted but definately not been replaced recently, it hasnt had the front brakes replaced and was first registered to Enterprise car hire and then had one local male owner.

She bought the car as it's a really nice example, has obvioualy been looked after and was a good price but begs the question why make all that crap up..?? Apart from that the service we received was first class.

xRIEx

8,180 posts

148 months

Wednesday 20th July 2016
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ThatHalfWelshBloke said:
Variable valve timing activated by an oil pressure sensitive solenoid, which controls locking pins that activates an extended cam-lobe causing the valves to stay open for longer.
What you're describing isn't variable valve timing, that is variable valve lift (variable cam profile); variable valve timing is altering when the cam meets the follower during the engine cycle, not how long it is open for, and is usually achieved by changing the cam position relative to the sprocket.

Jodyone

243 posts

120 months

Wednesday 20th July 2016
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Starfighter said:
Had a guy try to explain common rail diesel injection to me. I let him get totally lost before I told him I am on a design team for this technology.
There's a lot of this tone here. Why? Why let him "get totally lost"? Why not interject, letting him know you are an authority on this technical subject? It would save his embarrassment, and he might appreciate the education if it's offered helpfully rather than correctively.

CraigyMc

16,409 posts

236 months

Wednesday 20th July 2016
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Meridius said:
Dont some of the smaller Honda engines use economy VTEC that keeps some valves closed until higher up the rev range? If it was one of those engines then he is almost right.
Yeah. VTEC-E - it only uses 12 of the 16 valves in the engine until you are over a certain rev threshold.
https://www.youtube.com/watch?v=YwNiu878gE0

CoolHands

18,638 posts

195 months

Wednesday 20th July 2016
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So basically it makes your engine feel flat as st until you rev the tits off it

CraigyMc

16,409 posts

236 months

Wednesday 20th July 2016
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CoolHands said:
So basically it makes your engine feel flat as st until you rev the tits off it
Other way round. It causes swirl and actually increases torque at low revs, meaning it feels less flat than a normal equivalent engine.

Whistle

1,405 posts

133 months

Thursday 21st July 2016
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Local ford garage told me I could put a 16 plate I had on retention on a 2013 car as its was ok it's a private plate.

PistonheadRob

49 posts

116 months

Thursday 21st July 2016
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Thorburn was the mk6 fiesta st 150 not fitted with the alloy Duratec He 2.0 engine based on the Mazda MZR engine ?
I thought the mk1 Focus St 170 had the much older heavier ford engine of a different design.

SteBrown91

2,385 posts

129 months

Thursday 21st July 2016
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PistonheadRob said:
Thorburn was the mk6 fiesta st 150 not fitted with the alloy Duratec He 2.0 engine based on the Mazda MZR engine ?
I thought the mk1 Focus St 170 had the much older heavier ford engine of a different design.
Correct the focus "duratec" in the st170 was just a rebadged Zetec with vvt

The fiesta ST mk6 was indeed a Mazda chain driven engine

MRobbins1987

509 posts

130 months

Thursday 21st July 2016
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When I was searching for a 335i last year I visited a dealer in the Telford area, took the car for a test drive then got talking to the salesman, 'it's the same as the M3 without the badges' needless to say I walked away.

Thankyou4calling

10,603 posts

173 months

Thursday 21st July 2016
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MRobbins1987 said:
When I was searching for a 335i last year I visited a dealer in the Telford area, took the car for a test drive then got talking to the salesman, 'it's the same as the M3 without the badges' needless to say I walked away.
Why on earth would you walk away?

Yes, the salesperson was wrong but were you really relying on their judgement and expertise anyway.

I would do my own research prior to, know what i was looking for and pretty much only use the staff to determine payment options.

I nearly always know more about what I'm looking at than the sellers. Same goes for watches, white goods, holidays etc.

rockford22

361 posts

132 months

Thursday 21st July 2016
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May have posted this before but the salesman selling a Z435i was certain the car was not turbo charged. As with most of the replies in the thread I still bought the car - salesman is largely irrelevant to my purchases, I wouldnt dream of asking them anything or believing anything they say. If you do all the due diligence yourself then you dont need to ask them anything!

Thorburn

2,399 posts

193 months

Thursday 21st July 2016
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SteBrown91 said:
Correct the focus "duratec" in the st170 was just a rebadged Zetec with vvt

The fiesta ST mk6 was indeed a Mazda chain driven engine
Interesting. I thought they were described in magazines as being the same (or at least closely related) at the time. Probably just confusion over having two engines of the same capacity and branding I guess.

Regardless though, it definitely didn't have a 2.5l turbo in the front of it. wink

IanCress

4,409 posts

166 months

Thursday 21st July 2016
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Thankyou4calling said:
Why on earth would you walk away?

Yes, the salesperson was wrong but were you really relying on their judgement and expertise anyway.

I would do my own research prior to, know what i was looking for and pretty much only use the staff to determine payment options.

I nearly always know more about what I'm looking at than the sellers. Same goes for watches, white goods, holidays etc.
Agree with this. I usually make it clear (politely) that I know what I'm looking for and I'd like to be left alone to have a look round the car. I'll come find the salesperson once I'm ready to start talking money.
I wouldn't walk away from a decent car just because the salesperson wasn't an expert on that particular model.

mikecassie

609 posts

159 months

Thursday 21st July 2016
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Once had a salesman try to tell me that the car I was test driving could go round any corner as fast as I wanted because of the traction control... Didn't really want to prove him wrong.

Save Ferris

2,685 posts

213 months

Thursday 21st July 2016
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ThatHalfWelshBloke said:
Anyone else had some 'memorable' encounters with the people who are supposed to be experts on what they're selling?
I've been selling New/Used Toyota's for 12 years, and still make the odd mistake. Specs change, engine derivatives change, and for some of the slower selling models you do lose track sometimes.

95% of our customers aren't interested in tech features, they just want something with good mpg, cheap tax, long warranty, and a good PX price!

Finally, I had a guy looking at a GT86 a few weeks back. Conversation went like this...
"So the engine is in the back?"
No, it's in the front.
"Oh, but it's a Porsche engine right?"
No, it's a Toyota (Subaru) engine
"but it says it's a boxer engine"

He's probably gone on some forum telling everyone what an idiot I was.

(Edited for speeling misstake)




Edited by Save Ferris on Thursday 21st July 10:30

paulwirral

3,133 posts

135 months

Thursday 21st July 2016
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Once when looking at a 350z I had the Nissan salesman tell me Ferrari had to release the 430 because the Nissan 350z was to close competition for the 360 !

TwigtheWonderkid

43,370 posts

150 months

Thursday 21st July 2016
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Sat in a Megane, the back of the driver's seat was at 90 degrees to the actual seat. Went to recline it a bit and it wouldn't budge. Salesman then looked me straight in the eye and told me they weren't meant to recline, and that it was pre set in the safest position for driving.

This was a Renault dealer.

Type R Tom

3,864 posts

149 months

Thursday 21st July 2016
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I had a dealer tell me the automatic wipers meant that sometimes he'd get home without even realising it was raining.

BuzzBravado

2,944 posts

171 months

Thursday 21st July 2016
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ThatHalfWelshBloke said:
I didn't need it dumbing down and the lack of technical confidence completely shook our buying experience.
How? You know what VTEC is, so what does it matter. All you need the salesman for is to process the sale, that's it. If he didn't understand or explain financing correctly then there is a real problem, because that is why he is there. But not memorizing how the engineering works is nothing important.