Mercedes-Benz awful reliability

Mercedes-Benz awful reliability

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Discussion

grayze

790 posts

168 months

Wednesday 27th July 2016
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my 2 month old E220 estate has done 5K miles and not a problem, love the car too.

Sheepshanks

32,756 posts

119 months

Wednesday 27th July 2016
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Dave Hedgehog said:
How big an area do you cover?

There are over 400k mercs on the UK roads with warranty cover
Based on annual sales it's going to be 500K just for 3yrs, but Mobilo covers all MB's as long as they're dealer serviced and it's a good incentive to stick with the dealer. So the number under cover could easily be well over a million.

mwstewart

7,600 posts

188 months

Wednesday 27th July 2016
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I don't think the German stuff is particularly reliable. I've had a few low mileage Mercedes - petrol and diesel - and all had issues. In comparison the BMW petrols I've run were better.

kambites

67,560 posts

221 months

Wednesday 27th July 2016
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mwstewart said:
I don't think the German stuff is particularly reliable.
yes They aren't particularly bad but it's been decades since they were actually significantly better than anyone else.

J4CKO

41,557 posts

200 months

Wednesday 27th July 2016
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BlueHave said:
Breaking down once is unfortunate in a new car, twice is just unacceptable in my book.

Second time i'd be rejecting it and getting another.

Once a lemon always a lemon.
What a load of crap, it is twice on a complex product, suppose it should be crushed ?

It is just bad luck, god, how would you cope with an older car where you cant go and wobble your bottom lip at a dealer, or god forbid, a classic ?

It isnt ideal but lets put it in perspective and not sound like Divas.

J4CKO

41,557 posts

200 months

Wednesday 27th July 2016
quotequote all
kambites said:
mwstewart said:
I don't think the German stuff is particularly reliable.
yes They aren't particularly bad but it's been decades since they were actually significantly better than anyone else.
Agreed, trading on past glories and the publics love of prestige reliability wise but neither are they horrendous, though people do tend to shout when say a Rover broke down and keep it quiet with the German stuff, the psychology seems to be they dont want to detract from the premium dream and like telling others how cheaper, inferior cars are so far beneath them.

shake n bake

2,221 posts

207 months

Wednesday 27th July 2016
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Sheepshanks said:
InfamousKeiran said:
I work for a ...
Seriously - you should delete that post.

Edited by Sheepshanks on Wednesday 27th July 17:34
Why?

Monkeylegend

26,386 posts

231 months

Wednesday 27th July 2016
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mwstewart said:
I don't think the German stuff is particularly reliable. I've had a few low mileage Mercedes - petrol and diesel - and all had issues. In comparison the BMW petrols I've run were better.
Are they the non German BMW's wink

RYH64E

7,960 posts

244 months

Wednesday 27th July 2016
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My E350 is now 18 months old and in that time it's been faultess, no problems at all. I've got no complaints, it's a great car.

Any complex piece of machinery is prone to faults when brand new, it's then that any pre-existing faults come to light, can't really be helped considering how much technology there is in a car now. A friend bought a new Audi TT last year, it went back for warranty work 2 or 3 times in the first couple of months (mostly due to the new electronic dash display) but has been faultless since, you have to be philosophical about it.

BlueHave

4,651 posts

108 months

Wednesday 27th July 2016
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J4CKO said:
BlueHave said:
Breaking down once is unfortunate in a new car, twice is just unacceptable in my book.

Second time i'd be rejecting it and getting another.

Once a lemon always a lemon.
What a load of crap, it is twice on a complex product, suppose it should be crushed ?

It is just bad luck, god, how would you cope with an older car where you cant go and wobble your bottom lip at a dealer, or god forbid, a classic ?

It isnt ideal but lets put it in perspective and not sound like Divas.
Owned many classics for your information and it's a completely different kettle or fish. When you buy a classic over 25 years old, you expect it to have issues or little quirks.

When you buy a brand spanking new car you expect all the issue to be sorted out in the factory and pre delivery tests.

I don't have the exact technical data but i'd would imagine there aren't many major issues buyers have with brand new cars that cause them to conk out at the side of the road twice in such a short period of time.

Jim AK

4,029 posts

124 months

Wednesday 27th July 2016
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BlueHave said:
Owned many classics for your information and it's a completely different kettle or fish. When you buy a classic over 25 years old, you expect it to have issues or little quirks.

When you buy a brand spanking new car you expect all the issue to be sorted out in the factory and pre delivery tests.

I don't have the exact technical data but i'd would imagine there aren't many major issues buyers have with brand new cars that cause them to conk out at the side of the road twice in such a short period of time.
How many miles do you want the dealer to cover in your 'Brand new' car before handing it over to you?

It sounds to me that the dealer is at fault here by mis diagnosing the original fault, not a massive surprise considering its complexity.

MDMA .

8,895 posts

101 months

Wednesday 27th July 2016
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We used to supply Mondial with equipment for their fleet of R class breakdown cars. They had to have no graphics or indication they were breakdown assistance vehicles as the owners of S class etc, did not want the neighbours knowing they were constantly needing breakdown assistance on their 80-90k pound cars. The R class were wrapped with clear film inside so no oily finger prints would stain the trim. Ran for 6-12 months then sold as ex-demos.

Edited by MDMA . on Wednesday 27th July 22:17

Trabi601

4,865 posts

95 months

Wednesday 27th July 2016
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I have a rule that I won't buy the first 'model year' of a new car - ie. you've just bought / leased a brand new model, within weeks of launch. The first few months of production are going to be the least reliable of the production run.

(I could have ordered a new E, but went for the 5 series because they are a proven proposition)

jamesh764

184 posts

142 months

Wednesday 27th July 2016
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Ali_T said:
I love threads like this purely because I get to tell everyone the most reliable car I've ever owned is an Alfa Romeo... wink
Me too!

Around ten years ago, I knew three people who each bought themselves a Mercedes. The two that were bought brand new both failed on their maiden voyages. The one that was bought secondhand had a load of electrical issues throughout the warranty period, and then threw a £4.5k bill once the warranty had expired.

However, two out of these three people have continued to buy Mercedes cars to this day, so MB must be doing something right.

funkyrobot

18,789 posts

228 months

Wednesday 27th July 2016
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Dealers treat everyone like st, but they keep going back. hehe

If a dealer treats me like st, I walk and don't go back.

Sheepshanks

32,756 posts

119 months

Wednesday 27th July 2016
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shake n bake said:
Sheepshanks said:
InfamousKeiran said:
I work for a ...
Seriously - you should delete that post.
Why?
Does it really need an explanation?

Lagerlout

1,810 posts

236 months

Wednesday 27th July 2016
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I've personally owned several brand new mercs over the last decade and have over a dozen in our fleet at work. Not a single issue with any of them and many over the 100k mark too.

Josho

748 posts

97 months

Thursday 28th July 2016
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greenarrow said:
Davey S2 said:
Perhaps an A6 TDI with the well proven CR 2 litre engine would be better....
  • snigger*

1Addicted

693 posts

121 months

Thursday 28th July 2016
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mcflurry said:
Mercedes - where you pay an extra £50 to wait in the shiny office drinking coffee whilst your car is serviced...
...and I make sure I drink five gallons of the stuff, take the "free" pens, eat the biscuits and grab half a dozen cans of coke for the fridge back home.

POORCARDEALER

8,524 posts

241 months

Thursday 28th July 2016
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I like Mercs but they have had theor fair share of issues over the years, couple that spring to mind....shocking rust problems around year 2000 and there attempts to get out of covering repairs under their 30 year warranty and 7G gearboxes lunching themselves at low mileages