Tracking: am I being unreasonable?

Tracking: am I being unreasonable?

Author
Discussion

JumboBeef

Original Poster:

3,772 posts

177 months

Friday 29th July 2016
quotequote all
For the MOT on my car (1998 Volvo V70) I had a front wheel bearing replaced, together with a couple of track rod ends. Because of this, it was tracked.

When I got the car back, everything was fine but the steering wheel was off centre, the top was at about 11 o'clock when driving straight (it was pretty much straight before the work was done, maybe slightly off but not so much you'd notice). I contacted the garage and they had it back. Then it come back with the top at about 1 o'clock.

I spoke to the owner of the garage who said to bring it back again and he would do it personally. I know he spent a long time on it, with numerous test drives. But the top is now back at 11 o'clock. He said it was very difficult to get the wheel straight.

Now before I talk to them again, am I being unreasonable to expect the wheel to be straight? Does an off-set wheel bother anyone else?

Thanks.

TooMany2cvs

29,008 posts

126 months

Friday 29th July 2016
quotequote all
JumboBeef said:
He said it was very difficult to get the wheel straight.
No, it isn't.
Clamp the wheel straight, then adjust both TREs to get the wheels pointing straight forward(ish, toe notwithstanding).

It's just as easy as just adjusting one side, but does involve a tidge more work for the poor lamb.

PositronicRay

27,001 posts

183 months

Friday 29th July 2016
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If it's not been done in a while it might be worth investing in a proper 4 wheel alignment. (around £80-£100)

Your man that's done the other work doesn't sound like he's all that proficient.

steveo3002

10,515 posts

174 months

Friday 29th July 2016
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think id be asking for a refund and going somewhere i can trust , its a pretty basic thing to be able to sort and not tricky at all so chances are the tracking is off as well

james_gt3rs

4,816 posts

191 months

Friday 29th July 2016
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It could be that the wheel is off centre when the wheels are pointing straight in that case the steering wheel needs adjusting not the tracking.

Plus if the rear wheels are out of alignment it will also cause crabbing.

TheLordJohn

5,746 posts

146 months

Friday 29th July 2016
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james_gt3rs said:
It could be that the wheel is off centre when the wheels are pointing straight in that case the steering wheel needs adjusting not the tracking.

Plus if the rear wheels are out of alignment it will also cause crabbing.
As above, if they're happy the tracking is set correctly, there's a chance someone in the past has removed the steering wheel and repositioned for it to be at the 12 o clock when in the straight ahead position.
If you trust the bloke and the steering wheel is off bk, ask him to move the steering wheel.

Toyoda

1,557 posts

100 months

Friday 29th July 2016
quotequote all
All this talk of remove the steering wheel is nonsense. The garage are just inept - with 2 guys setting it so the wheel fell at 11 o clock, and 1 guy setting it at 1 o clock. I'd cut my losses and take it elsewhere.


kambites

67,543 posts

221 months

Friday 29th July 2016
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DELETED: Comment made by a member who's account has been deleted.
How would you do that? the steering wheel mount is quite coarsely splined.

TooMany2cvs

29,008 posts

126 months

Friday 29th July 2016
quotequote all
Nanook said:
TooMany2cvs said:
No, it isn't.
Clamp the wheel straight, then adjust both TREs to get the wheels pointing straight forward(ish, toe notwithstanding).

It's just as easy as just adjusting one side, but does involve a tidge more work for the poor lamb.
So you'd adjust the steering components to make the handwheel sit straight?
Yes.

Nanook said:
Do the tracking right, then adjust the steering wheel if it's required. The way you're talking about sorting it, you're skewing the steering to get the wheel straight. He'll have more lock in one direction than in the other.

The rack should be centred, rod ends adjusted, and if the hand wheel is off, that should be dealt with on its own.
You're assuming the rack is centred and the wheel's been removed and refitted a spline out. It won't have been. All that's happened is some numpty adjusted the tracking on one side only, and the rack is NOW off centre, with the wheel unchanged in relation to the rack.

brman

1,233 posts

109 months

Friday 29th July 2016
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Toyoda said:
All this talk of remove the steering wheel is nonsense. The garage are just inept - with 2 guys setting it so the wheel fell at 11 o clock, and 1 guy setting it at 1 o clock. I'd cut my losses and take it elsewhere.
I agree. There is a small chance someone has messed with the wheel in the past but anyone knowing what they are doing would be able to check for that in 30 seconds. Assuming not, adjusting it straight is easy, if possibly time consuming. getting it roughly straight (ie much better than 1 or 11 oclock) shoulld be easy, getting it spot on might need a few test drives and adjustments as things can settle down when you drive it.

Ozzie Osmond

21,189 posts

246 months

Friday 29th July 2016
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Toyoda said:
All this talk of remove the steering wheel is nonsense. The garage are just inept
^^^ This

Hol

8,402 posts

200 months

Friday 29th July 2016
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A decent geometry garage knows that the rack should be in the exact central position before starting to set the tracking. So that neither wheel scrubs at full lock.

This may include removing and re fitting the wheel in the centre position if somebody has previously bodged the job,

TooMany2cvs

29,008 posts

126 months

Friday 29th July 2016
quotequote all
DELETED: Comment made by a member who's account has been deleted.
Know? As in 100% guaranteed, stake-my-life-on-it? I don't.

But I'd certainly say 95%+, simply because of what the OP describes.

Ozzie Osmond

21,189 posts

246 months

Friday 29th July 2016
quotequote all
TooMany2cvs said:
Clamp the wheel straight, then adjust both TREs to get the wheels pointing [correctly]
^^^ This. You can easily DIY it by changing each TRE by the same number of turns. This will not affect your tracking.

Ozzie Osmond

21,189 posts

246 months

Friday 29th July 2016
quotequote all
Hol said:
A decent geometry garage knows that the rack should be in the exact central position before starting to set the tracking. So that neither wheel scrubs at full lock.
^^^ And this.

r11co

6,244 posts

230 months

Friday 29th July 2016
quotequote all
+1

Start with the wheel in the straight-ahead position and clamp it, then loosen the lock nuts on the track-rod ends and turn the rods themselves one wat or another to bring the tracking into spec. Anyone not doing this is either lazy or not competent to be doing the task.

Just about to replace two TRE and one TR on OH's car and this will be the procedure for lining up the tracking when the job is done.

PS. Most manufacturers will put a mark on the steering wheel and column behind the airbag/boss cover (either stamped on the boss or a paint mark when assembled) showing where it should be fitted for the straight-ahead position and the wrack to be centred. Correcting steering-wheel alignment by loosening it and moving it from this position is a bodge.

kambites

67,543 posts

221 months

Friday 29th July 2016
quotequote all
DELETED: Comment made by a member who's account has been deleted.
If the steering wheel is at the wrong angle relative to rack it should obviously be centred before touching the tracking (easy enough to test, just make sure you have the same number of turns from straight to lock on each side), then the steering wheel should be held central and the track rod ends adjusted to give the desired toe with the wheel straight.

This will almost certainly not result on the same number of turns on the TREs each side.

droopsnoot

11,897 posts

242 months

Friday 29th July 2016
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While it might not be relevant to the OPs car, the old "whip the steering wheel off and centre it up" to save having to evenly adjust both sides to get the tracking correct won't work on stuff with any kind of ESP-style stability system because the steering angle sensor will be wrong against the steering wheel.

I did the tracking on my car, drove away and discovered I'd not done it evenly and got the wheel a bit out, maybe 10.30 or 11.00, when I got to about 30mph the ESP decided I was understeering (acceleration sensors say I'm going straight forward, steering angle sensor says I'm steering to one side) and tried to correct a problem that wasn't there. I got all the way home driving very slowly to stop it kicking in before I remembered I could just turn off the ESP and fix it the next day.

Pete317

1,430 posts

222 months

Friday 29th July 2016
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My car has a hexagonal fitting for the steering wheel, so it can only be positioned in intervals of 60 degrees

bomma220

14,487 posts

125 months

Friday 29th July 2016
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I think Nanook is the CEO of a major National tyre & exhaust centre. Either that, or his cars handle so horribly he just doesn't care anymore...