Front wishbone bushes - warranty or wear & tear?

[stanglish]

If you are a company offering that kind of warranty surely you would provide a comprehensive list of things that you consider wear and tear to prevent any sort of debates? 'no limited to' language is ripe for arguing with, and 60k/3yr is high enough to bring that to the fore.

Do your research on owners forums etc then go and state your case methinks, then prepare to take it higher.

[Ozzie Osmond]

kambites said:

I still don't hold out much hope for getting them replaced under warranty, but it's a bit crap that they've gone so soon.

...said the bloke with a sportscar notorious for wearing out its suspension.

[Ian974]

If it was a relatively low cost I'd probably have said it's not worth the hassle of chasing, but for a job of over three hundred quid I'd definitely look at trying to get it done through the warranty. Failing that, see what an Indy would do it for.

[mikemike08]

janesmith1950 said:

Wear and tear? After less than 3 years and within the warranty mileage? I wouldn't be accepting wear and tear on such an item. I doubt consumer legislation would support a manufacturer claiming that, either.

Lol
Thats all

[Fox-]

Surely a new car warranty covers pretty much everything bar wiper blades and suchlike. That is certainly my experience with other brands. Whilst I can see some manufacturers getting fussy about suspension bushes on an 80k car with an extended warranty for a car still within its new car warranty this seems incredibly bizarre.

40k is hardly high mileage.

[sjj84]

I'd say warranty should definitely cover them. I had mine done on my z4 coupe last year under warranty. I think BMW's cut off for suspension parts is 60k miles after which it's classed as wear and tear.

[anonymous-user]

mikemike08 said:

Lol
Thats all

Lol all you want. A car (bought new and still under warranty here) should not need new suspension components with so few miles and so little time driven.

[xjay1337]

DELETED: Comment made by a member who's account has been deleted.

Droplinks and engine mounts are not what I would deem a consumable part.

Tyres, brakes, clutches - absolutely.
But suspension components - NO.

[3059hp]

OP here - thread update with a happy ending!
I contacted the dealer today, and am pleased to say that they have agreed to fit new bushes under warranty. No hesitation, and the job's booked in. So a big thumbs up to Lookers VW in Preston.
Thanks for all the comments everyone.

[996TT02]

Great, as it should be.

Not sure how relevant - but I had front bush issues with a Seat Cordoba I ran for a while many moons ago. Mileage was low too. Basically the rubber came away from the metal on the lower wishbone thingy. Definite manufacturing defect as opposed to rubber deterioration.

Anyway, VWs are crap, so there you have it

[Fox-]

DELETED: Comment made by a member who's account has been deleted.

Tyres, discs, pads, clutch fair enough. Droplinks, engine mounts and suspension bushings? Sorry, but thats new car warranty territory that. Infact some manufacturers insured extended warranties specifically cover wearing parts like that.

[Fox-]

daemon said:

Wear and Tear.

I'd a 535d took suspension bushings at its first MOT with less than 40K miles.

I would be absolutely stunned if BMW didn't pay for that. Infact they are crystal clear:

BMW said:

In the unlikely event that your car does fail its MOT test, you won´t have to splash out as repairs, replacements and labour are covered on a long list of key items from electrical and lighting equipment to steering and suspension. Any issues will be addressed promptly and completely free of charge so you can land your MOT certificate with the minimum of fuss.

What's covered?

Electrical and lighting equipment – all lamps, bulbs and reflectors, horn, windscreen wipers and washers (excluding impact damage).
Brakes – all braking system components, but excluding adjustments or frictional material related to normal wear and tear.
Steering and suspension – all steering and suspension components, including failure from wear and tear, but excluding adjustments.

They even replace your wipers!

[kambites]

Ozzie Osmond said:

kambites said:

I still don't hold out much hope for getting them replaced under warranty, but it's a bit crap that they've gone so soon.

...said the bloke with a sportscar notorious for wearing out its suspension.

My Lotus's actually lasted longer than the OP's (just).

Although to be fair, they were miles off the levels of play that cause an MoT failure. I don't know if the Elise actually wears its suspension faster than other cars or you just notice it sooner before of the nature of the car but it's a bit pointless owning that sort of car and not maintaining the suspension properly. Might as well buy something heavy and numb like a Boxster.

Edited by kambites on Monday 1st August 20:38