PCP - 4 months old, want rid.
Discussion
nickfrog said:
279 said:
The small blemishes in the bodywork of a mass produced car (that the dealer are making an effort to rectify, perhaps just not to your standards*)
An effort to rectify ? They've buffer trailed 4 panels !!!!!!!!!!ashleyman said:
nickfrog said:
279 said:
The small blemishes in the bodywork of a mass produced car (that the dealer are making an effort to rectify, perhaps just not to your standards*)
An effort to rectify ? They've buffer trailed 4 panels !!!!!!!!!!nickfrog said:
279 said:
The small blemishes in the bodywork of a mass produced car (that the dealer are making an effort to rectify, perhaps just not to your standards*)
An effort to rectify ? They've buffer trailed 4 panels !!!!!!!!!!That's at best a 'Sorry Sir, we'll rectify the issue (all it needs is a few hours with a good detailer) and provide you with a free 1st year Service' at best.
tenfour said:
The faults you mention sound to me like the car is an accident repair. It might be worth your piece of mind and your leverage to have the car independently inspected for crash damage by a recognised body like RAC etc. I'd think it extremely rare for a car to come off the production line with obvious paint defects/misaligned/loose trim etc, especially a premium product.
I'm not sure Germany's answer to Ford is a premium product - that and superior quality are just something people like to believe to justify paying more for their mass produced hatchback.OP, just get shot of the thing however you can.
jamieduff1981 said:
I'm not sure Germany's answer to Ford is a premium product - that and superior quality are just something people like to believe to justify paying more for their mass produced hatchback.
OP, just get shot of the thing however you can.
If you're not going to give any helpful comments to the OP, pOP, just get shot of the thing however you can.
s off and enjoy your obscure marque car that nobody else owns and leave us to our mass produced cars. 
ok, anyway. Does anyone think I have a case for handing back the car, getting an exchange? Is it something I should pursue or just not worth thinking about?
Has anyone actually handed a car back? Whats the process? How did it go for you? What was your resolution?
I'm not a compensation we, but I really do feel like something is justified here. I've already paid for 2 years of servicing up front so not servicing. I'm on 10k miles per year that suited me but all the extra 105 mile round trips to the dealer has totally knocked my milage calculations out the window. I reckon this has added up to at least 500 miles so far not including trips to body shops or the local dealer. That's 5% of my yearly miles I can't use for myself plus the fuel costs involved in that - £120 for 2 tanks of fuel. Not a lot but still out of pocket.
I've been trying to have a think about what compensation if any I would feel appropriate and I can't think of any. Servicing, nice but already paid for. They could up my yearly milage but then that devalues the GFV at the end if I was to keep it to the end of the term. Could they give me the 19" alloys that I couldn't justify to the wife when I ordered the car? Thats a bit much £££ though. What is there that they can offer as a sorry?
I've been looking at replacement cars this morning if I was to end up handing it back and really can't find anything that would be ideal. This is why we picked the Golf R in the first place. So its not that I don't like the car its just been so much hassle since we got it.
Has anyone actually handed a car back? Whats the process? How did it go for you? What was your resolution?
I'm not a compensation w
e, but I really do feel like something is justified here. I've already paid for 2 years of servicing up front so not servicing. I'm on 10k miles per year that suited me but all the extra 105 mile round trips to the dealer has totally knocked my milage calculations out the window. I reckon this has added up to at least 500 miles so far not including trips to body shops or the local dealer. That's 5% of my yearly miles I can't use for myself plus the fuel costs involved in that - £120 for 2 tanks of fuel. Not a lot but still out of pocket.I've been trying to have a think about what compensation if any I would feel appropriate and I can't think of any. Servicing, nice but already paid for. They could up my yearly milage but then that devalues the GFV at the end if I was to keep it to the end of the term. Could they give me the 19" alloys that I couldn't justify to the wife when I ordered the car? Thats a bit much £££ though. What is there that they can offer as a sorry?
I've been looking at replacement cars this morning if I was to end up handing it back and really can't find anything that would be ideal. This is why we picked the Golf R in the first place. So its not that I don't like the car its just been so much hassle since we got it.
ashleyman said:
I've been trying to have a think about what compensation if any I would feel appropriate and I can't think of any. Servicing, nice but already paid for. They could up my yearly milage but then that devalues the GFV at the end if I was to keep it to the end of the term. Could they give me the 19" alloys that I couldn't justify to the wife when I ordered the car? Thats a bit much £££ though. What is there that they can offer as a sorry?
I've been looking at replacement cars this morning if I was to end up handing it back and really can't find anything that would be ideal. This is why we picked the Golf R in the first place. So its not that I don't like the car its just been so much hassle since we got it.
It sounds like you've had a very rare lemon. Personally, I would push VW to rectify the problem or possibly even take another car as a replacement, they may have a delivery mileage/demo car somewhere that you may be able to have while they take in your lemon and put it right once and for all.I've been looking at replacement cars this morning if I was to end up handing it back and really can't find anything that would be ideal. This is why we picked the Golf R in the first place. So its not that I don't like the car its just been so much hassle since we got it.
In terms of what else, I'd stick with it, I have done 19k trouble free miles in mine and I am genuinely worried that the Focus RS I have coming in March will not live up to the Golf R. Pound for pound I think the Golf R is towards the top of the tree in terms of bang per buck, throw £1k at a DSG car and you have a serious bit of kit, despite what the naysayers here will have you believe
Tuvra said:
It sounds like you've had a very rare lemon. Personally, I would push VW to rectify the problem or possibly even take another car as a replacement, they may have a delivery mileage/demo car somewhere that you may be able to have while they take in your lemon and put it right once and for all.
In terms of what else, I'd stick with it, I have done 19k trouble free miles in mine and I am genuinely worried that the Focus RS I have coming in March will not live up to the Golf R. Pound for pound I think the Golf R is towards the top of the tree in terms of bang per buck, throw £1k at a DSG car and you have a serious bit of kit, despite what the naysayers here will have you believe
It just seems to be one thing after another. I really don't have the time to be dealing with car issues. I bought a new car to try and make sure that it had maximum up-time but I seem to be spending more time trying to fix this new car than I did with the old one it replaced. In terms of what else, I'd stick with it, I have done 19k trouble free miles in mine and I am genuinely worried that the Focus RS I have coming in March will not live up to the Golf R. Pound for pound I think the Golf R is towards the top of the tree in terms of bang per buck, throw £1k at a DSG car and you have a serious bit of kit, despite what the naysayers here will have you believe
I've looked at other cars, the M140i and S3 are the next best thing but both of them would cost a lot more once you factor in Auto, Cruise and parking sensors. All things the Golf R has as standard. I would be tempted to get a replacement Golf R as it would mean I could change the colour and still keep such a great car but loose the issues. The Golf R is a fantastic machine but the issues I am having are just not cool.
I had a similar experience with a Golf R but not on PCP.
First one had a bonnet like a plumbers radio - full of inclusions and fisheyes in the paint - obviously been painted
The replacement had poorly aligned doors on pax side. st quality - kept it 2 months.
Recently bought an Octavia vrs230 - absolutely perfect throughout. I think the Wolfsburg boys need to up their game.
First one had a bonnet like a plumbers radio - full of inclusions and fisheyes in the paint - obviously been painted
The replacement had poorly aligned doors on pax side. s
t quality - kept it 2 months.Recently bought an Octavia vrs230 - absolutely perfect throughout. I think the Wolfsburg boys need to up their game.
lord trumpton said:
I had a similar experience with a Golf R but not on PCP.
First one had a bonnet like a plumbers radio - full of inclusions and fisheyes in the paint - obviously been painted
The replacement had poorly aligned doors on pax side. st quality - kept it 2 months.
Recently bought an Octavia vrs230 - absolutely perfect throughout. I think the Wolfsburg boys need to up their game.
How did you go about changing the first one? First one had a bonnet like a plumbers radio - full of inclusions and fisheyes in the paint - obviously been painted
The replacement had poorly aligned doors on pax side. s
t quality - kept it 2 months.Recently bought an Octavia vrs230 - absolutely perfect throughout. I think the Wolfsburg boys need to up their game.
xRIEx said:
I know I'm probably a for asking this so apologies first off (but I'm going to ask anyway): if you were in standstill traffic why didn't you have a brake already applied (especially when messing with something that governs speed)? Also, isn't adaptive cruise a good thing for traffic jams?
Last thought: are you sure you didn't hit the RES button instead? (I don't know the button layout on these things.)
If it's dsg and like my Superb the handbrake is automatic. I've owned my car 10 months the and never touched it. for asking this so apologies first off (but I'm going to ask anyway): if you were in standstill traffic why didn't you have a brake already applied (especially when messing with something that governs speed)? Also, isn't adaptive cruise a good thing for traffic jams?Last thought: are you sure you didn't hit the RES button instead? (I don't know the button layout on these things.)
ashleyman said:
I've looked at other cars, the M140i and S3 are the next best thing but both of them would cost a lot more once you factor in Auto, Cruise and parking sensors.
The cost of Auto on a M140i is no different to DSG. Cruise and sensors is £500. There used to be std kit on the BMW that wasn't std on the Golf like leather, cruise, Brembos, Supersports, etc... But the main thing is that you can vet 20% to 22% off on the BMW, which should make it cheaper than the Golf.Wish said:
The DTD is in Kent.
I know them well. If you think of diggers you won't go wrong ;-)
Haha, that's where our tiguan came from 2 years ago,I know them well. If you think of diggers you won't go wrong ;-)
Medway, kent to be exact.
We also had a slight issue with the drivers outside door trim not being affixed properly,
It took about 4 months before we finally got them to agree to pay for it to be rectified by our local dealer.
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