Car Arrived - Wrong Colour

Car Arrived - Wrong Colour

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Discussion

Tomgc61

Original Poster:

57 posts

132 months

Friday 19th August 2016
quotequote all
I must admit I think it is a bit cheap! They have agreed that it was ordered in Tornado Grey. We had written off the Brown as being possibly a bit of a difficult col;our to live with and so while it looks nice its not my choice. I turned down the offer but they said they could do no better than £200

Not trying to be difficult but I think they are not really compensating properly for their admitted mistake.

Gary29

4,131 posts

98 months

Friday 19th August 2016
quotequote all
Troll?

Gotta be?

Tank of fuel and an umbrella?

Or is this one of them lease deals?

S10GTA

12,645 posts

166 months

Friday 19th August 2016
quotequote all
Tomgc61 said:
I must admit I think it is a bit cheap! They have agreed that it was ordered in Tornado Grey. We had written off the Brown as being possibly a bit of a difficult col;our to live with and so while it looks nice its not my choice. I turned down the offer but they said they could do no better than £200

Not trying to be difficult but I think they are not really compensating properly for their admitted mistake.
Chocolate Custard?

eybic

9,212 posts

173 months

Friday 19th August 2016
quotequote all
Tomgc61 said:
I must admit I think it is a bit cheap! They have agreed that it was ordered in Tornado Grey. We had written off the Brown as being possibly a bit of a difficult col;our to live with and so while it looks nice its not my choice. I turned down the offer but they said they could do no better than £200

Not trying to be difficult but I think they are not really compensating properly for their admitted mistake.
They can do better and deliver the car you ordered. I'd be rejecting it for sure. If they still don't play ball then speak to Audi UK.

lindrup119

1,228 posts

142 months

Friday 19th August 2016
quotequote all
Tomgc61 said:
I ordered in grey and its come in Brown. Dealer has offered me a tank of fuel and an umbrella as compensation.
Please tell us that's a joke...

Tell him to insert said umbrella up his rectum and open it. Cupid stunt.

Soov535

35,829 posts

270 months

Friday 19th August 2016
quotequote all
Tomgc61 said:
I ordered in grey and its come in Brown. Dealer has offered me a tank of fuel and an umbrella as compensation.
rofl

Absolute ccensoreds.

No way. Reject it.

Ozone

3,039 posts

186 months

Friday 19th August 2016
quotequote all
Take the umbrella!! they aren't cheap, IIRC about £35, the Mrs got a free one with the handover of her A5.

Good luck OP

silentbrown

8,793 posts

115 months

Friday 19th August 2016
quotequote all
Gary29 said:
Or is this one of them lease deals?
That would probably change things. While you can reject it, you might find it difficult to get a similar deal now, as the cracking A6 Allroad deals around a couple of months ago have long gone...

Tomgc61

Original Poster:

57 posts

132 months

Friday 19th August 2016
quotequote all
That would at least assure a colour match!

lindrup119 said:
Please tell us that's a joke...

Tell him to insert said umbrella up his rectum and open it. Cupid stunt.

fizz47

2,663 posts

209 months

Friday 19th August 2016
quotequote all
battered said:
A sh*t brown A6? That's going to have a fantastic resale value!

No thanks, not even for free.



Send that right back!

Before I get to make the decision of speccing a new CC or take cash option I have been assigned an allocated car.

It's a Brown BMW 520d- someone in our company had chosen to order that way..

It's not a traditional brown but more brown/ silver but honestly I think it looks utterly crap.

I see all other 5 series specced in normal colours and think they look so much better.

Fortunately it goes back in a few months ...

Is it a company car or is it yours ? How many buyers do you think will want a brown Audi when it comes to resale?

Reject the car now!

edo

16,699 posts

264 months

Friday 19th August 2016
quotequote all
Assuming this isnt a wind up, then it's quite simple, they need to put you in a car until the car that you ordered arrives. Have you a trade-in to complicate matters?

Rangeroverover

1,522 posts

110 months

Friday 19th August 2016
quotequote all
Tomgc61 said:
I ordered in grey and its come in Brown. Dealer has offered me a tank of fuel and an umbrella as compensation.
If he throws in floormats too then youre onto a winner!!

David87

6,648 posts

211 months

Friday 19th August 2016
quotequote all
Years ago, back when the E46 3-Series was new, my dad ordered one of the very first Coupé models, a 328Ci as it was known back then. He'd ordered silver, but it turned up in Topaz Blue and without the Xenon headlamps he had specified. The car was otherwise as he'd ordered, but it turned out again to be some sort of dealer mix-up and he got a little money off IIRC. They gave him the opportunity to reject the car and wait for a new one, but due to it being a new model, he would have had to wait a while.

He took the car and enjoyed it, changing it for an M3 a couple of years later.thumbup

Smitters

3,995 posts

156 months

Friday 19th August 2016
quotequote all
Reject! The loss on resale will not quite be covered by that tank of fuel.

Thankyou4calling

10,595 posts

172 months

Friday 19th August 2016
quotequote all
What does your actual order form say ref the colour OP?

Prizam

2,335 posts

140 months

Friday 19th August 2016
quotequote all
Thankyou4calling said:
What does your actual order form say ref the colour OP?
Already answered, it was Gray.

Reject, reject, reject... and then burn it.

Gary29

4,131 posts

98 months

Friday 19th August 2016
quotequote all
Rangeroverover said:
If he throws in floormats too then youre onto a winner!!
'Mats n flaps' then no more questions will be asked.

rainmakerraw

1,222 posts

125 months

Friday 19th August 2016
quotequote all
Brown is quite a popular colour again this year. I personally think some of them look OK (the new Superb is one that comes to mind), but maybe I'm getting old. hehe In your situation OP I'd be launching it back up their arse and telling them you'll wait for the car you ordered - with a car to drive in the interim. Errors like this seem quite common with VAG. Briskoda is full of stories of manuals turning up as DSG (and vice versa), colour errors, alloy errors and more. I'd be amazed if it wasn't more widespread, though VAG do seem especially good at it lol.

Blue Oval84

5,276 posts

160 months

Friday 19th August 2016
quotequote all
Free fuel and an umbrella, for having a car in st brown?

rofl

Tell them to re-order you a new car. Surely to god one of the perks of paying a fortune for a new car is to at least have the fun of speccing what you want, not having to take your pick of whatever colours they have in stock.

Muzzer79

9,806 posts

186 months

Friday 19th August 2016
quotequote all
If I ordered a car in grey and it arrived in Brown I would even sit in it. I'd just ask them when my grey one was going to arrive and what they were going to give me to drive until it did.

If they tried to tell me I had to take it and offered to fob me off with some fuel and an umbrella as compensation, I'd be in the Dealer Principal's office discussing how much money their error was going to cost them.

Simple - don't take it away, don't drive it, don't look at it. Reject and ask when yours is arriving.