Is haggling to be expected on a dealer's price (used cars)?

Is haggling to be expected on a dealer's price (used cars)?

Author
Discussion

768

13,645 posts

96 months

Tuesday 11th October 2016
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JimmyConwayNW said:
If the car is already priced well and is a good honest example then why try to haggle money off.
Because those a little less well priced are likely to haggle.

blearyeyedboy

6,280 posts

179 months

Tuesday 11th October 2016
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JimmyConwayNW said:
If the car is already priced well and is a good honest example then why try to haggle money off.

10 used cars sold at my place since Friday...
Great, but "if" is a big word. I have bought cars at screen price before because the deal was good. But when the deal is mediocre... Well, why wouldn't you try?

BigLion

1,497 posts

99 months

Tuesday 11th October 2016
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F80 M3 - 2014 plate up for £45,000 at a dealer.

With winter coming and the fact most people now want the 2016 version due to the facelift, competition pack and revised suspension, I was hoping there may be a deal to be done on the early models.

No part ex and not keen on finance.

What would be a sensible going in offer?

JoeCastle

572 posts

122 months

Wednesday 12th October 2016
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When buying my car, the dealer said directly to me "We don't haggle on part ex - We price them at a good price to sell them. If you don't buy it, someone else will"

He had a point - I'd looked at the market, mine was the lowest mileage for sale on Autotrader and Ebay, and was priced lower than cars with 10k+ miles more.

On the other side, the dealer admitted it wasn't a car they normally dealt with, so they made a bit of a cheeky offer on it part ex and the owner accepted. Can the average car driver be bothered to sell privately for 1k+ extra, when it's not going to stop them from getting their next car but just make the deposit smaller? And can dealers be bothered to haggle on prices when the average car buyer now has this attitude?

CYMR0

3,940 posts

200 months

Wednesday 12th October 2016
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andymc said:
Butter Face said:
Klippie said:
£10 profit on £55 I find that obscene, ....... greed that's all its is.
OBSCENE rofl

May I suggest you never, ever buy anything ever again. rofl
he's Scottish
£10 for the sales department - that's on the internal transfer pricing. £10 on £45 is not a huge margin but it's margin on top of margin - there could be £40 (unlikely but we don't know) of gross margin in it for the parts department.

BigLion

1,497 posts

99 months

Wednesday 12th October 2016
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Welshbeef said:
Has anyone ever tried haggling st a food super market? Same logic they ring all the food and bits through the till. Then give you the price and you then ask for the discounted price.
Clearly the cashier says no so you say can you get HR manager if they don't move at all you walk away but to them they have a trolley full of stuff which an employee now needs to put back on shelf and that isn't free.

I've never done it but seen some on the Money saving e pert site who have
You would have to have the IQ of a can of beans to do that - honestly that would be deserving of a kick in from the people in the queue behind you !!!

BigLion

1,497 posts

99 months

Wednesday 12th October 2016
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steve-5snwi said:
You can always try, after all if you don't ask then you don't get. However we sell 98% of ours at screen price. We price them to sell not sit about.
98% at screen price? Sorry don't believe it, unless you're shafting the client on low ball trade in offers to compensate or operate in a low volume/high value type sales etc. etc.

J4CKO

41,457 posts

200 months

Wednesday 12th October 2016
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I tried haggling with a trader a few weeks back, crummy lock up one man band in Poynton, got arsey with me when I started negotiations, Told me thats what I would have to pay if I "wanted the best", it was a 2007 Honda Civic that needed brakes all round and the interior had a dampness he put down to valteing but I suggested had been around a lot longer to cause the smell, anyway he was rude despite me being nothing but polite.

Anyway, just looked and its still there, the same car, six weeks later, £200 cheaper than it was (still needs to be cheaper), all his stock looks like the same, cant sell many.

ChasW

2,135 posts

202 months

Wednesday 12th October 2016
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Surely if you have done your homework then you know what's a fair price, assuming it's not an ultra rare model or spec you're after. I consider myself a decent negotiator but if I find the right car at the right price I may make a token effort to get something off or thrown in. At the end of the day I'd rather get the car I really want at fair price than a "deal" I can brag about.

steve-5snwi

8,644 posts

93 months

Wednesday 12th October 2016
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BigLion said:
98% at screen price? Sorry don't believe it, unless you're shafting the client on low ball trade in offers to compensate or operate in a low volume/high value type sales etc. etc.
3 have sold today, all at screen price, 1 has a px and we matched what they had been offered, they didn't have to accept the price. If we cannot agree a px price and the car is nice we will advertise it for a customer, charge them a commission and then advertise/deal with enquiries and test drives.

Ari

19,344 posts

215 months

Wednesday 12th October 2016
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Trabi601 said:
daemon said:
Welshbeef said:
Has anyone ever tried haggling st a food super market? Same logic they ring all the food and bits through the till. Then give you the price and you then ask for the discounted price.
Clearly the cashier says no so you say can you get HR manager if they don't move at all you walk away but to them they have a trolley full of stuff which an employee now needs to put back on shelf and that isn't free.

I've never done it but seen some on the Money saving e pert site who have
Any links to that on MSE? I'm a big user of the forum and havent seen that. I dont think its common practice and i wouldnt imagine its recommended by the site as a discount tactic.
I'm puzzled.

Why ask for the HR manager? - with many supermarkets, the HR manager wouldn't know where the shop floor was, you'd never get them up there to talk to them!
Look at the original poster - it never actually happened. wink

twoblacklines

1,575 posts

161 months

Friday 14th October 2016
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Maz_uk said:
My little brother was whinging at me a long time ago that a company who I use for workwear for my staff didn't phone him back after I had recommended that he tries them, I asked him how many items he was looking to buy he replied 3-5 garments.

I explained their probably that busy dealing with customer placing large order like I do that they don't care for your small order hence why no call back.

if a customer bids me 10% less than what I'm asking for a used car I will openly explain that they are wasting my time.

Why should I sell my £10k car for £9k?

Reality is, we will sell the car to the next person at the asking price - people don't distinguish between service and price, you want cheap go and buy from an auction you want service and a well prepared car? Pay me my price and that's what you will get.

We don't respond to best price emails and texts, we don't give out discounted prices over the phone - and we sell plenty with good repeat business and captive for our workshop for future servicing repairs and tyres.
The problem is that 99% of the other dealers out there say the same as you, they won't accept any offer other than the £10k, but the car turns out to be a dog and their customer support is non existent. So where is your USP now that all dealers claim the same standard that you do for the same retail prices as you offer? Now way of knowing if you are genuine with your CS until a sale is made.

Now I don't go to dealers having been burnt and losing £5k on a £7k car, I just risk it at auction houses because if it goes wrong I expect it and can write off some of the money saved vs repairs, as apposed to paying 30% more+ at a trader and ending up having to fix the same faults myself.

Maz_uk

590 posts

198 months

Thursday 27th October 2016
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twoblacklines said:
Maz_uk said:
My little brother was whinging at me a long time ago that a company who I use for workwear for my staff didn't phone him back after I had recommended that he tries them, I asked him how many items he was looking to buy he replied 3-5 garments.

I explained their probably that busy dealing with customer placing large order like I do that they don't care for your small order hence why no call back.

if a customer bids me 10% less than what I'm asking for a used car I will openly explain that they are wasting my time.

Why should I sell my £10k car for £9k?

Reality is, we will sell the car to the next person at the asking price - people don't distinguish between service and price, you want cheap go and buy from an auction you want service and a well prepared car? Pay me my price and that's what you will get.

We don't respond to best price emails and texts, we don't give out discounted prices over the phone - and we sell plenty with good repeat business and captive for our workshop for future servicing repairs and tyres.
The problem is that 99% of the other dealers out there say the same as you, they won't accept any offer other than the £10k, but the car turns out to be a dog and their customer support is non existent. So where is your USP now that all dealers claim the same standard that you do for the same retail prices as you offer? Now way of knowing if you are genuine with your CS until a sale is made.

Now I don't go to dealers having been burnt and losing £5k on a £7k car, I just risk it at auction houses because if it goes wrong I expect it and can write off some of the money saved vs repairs, as apposed to paying 30% more+ at a trader and ending up having to fix the same faults myself.
I'm a car dealer, I don't need a USP there are thousands others like me, I have a good level of repeat and non opportunity business and do well with what we have by not discounting so will continue this way.

Good luck with your auction purchases.

BigLion

1,497 posts

99 months

Thursday 27th October 2016
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Discounting windscreen price, higher part ex values is a waste of debate - play with the numbers all you will, the key thing to look at is change over cost.

If you don't have a trade in, then obviously the windscreen price can be sensed checked against the market.

It's almost as if a car retailer put an extra grand on the windscreen price, but then knocked £500 customers would be more happy, despite paying £500 more!!!

blearyeyedboy

6,280 posts

179 months

Friday 28th October 2016
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Well I finally bit the bullet and bought a car. The environment was much nicer than previous showrooms I'd been to and less pressured.

I liked the car but had reason to want to have a little money off to replace the worn tyres. The garage agreed and we struck a deal.

I tried to be clear without being greedy, the salesman listened and we had a deal at about £300 off a £15k car. The car was already relatively well priced, so I thought we struck a decent deal.

tomic

720 posts

145 months

Wednesday 29th November 2017
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Has this been bothering you since October 2016? Glad you’ve finally got it off your chest.

JZZ30

1,074 posts

115 months

Wednesday 29th November 2017
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Stormbh said:
If you consider I recently noted the turnover of a very small city franchise to being £130,000,000. Those numbers tell a story other than "we only have £1000 across our cars". Well, that means they would have to sell 130,000 cars a year thats 2500 cars a week. Discounting servicing fees, manu deals and kick backs etc of-course, but you get where I am going.
laugh what are you on about?

valiant

10,169 posts

160 months

Wednesday 29th November 2017
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Have a read of the salesmen thread and you’ll see that you’re quite wide of the mark.