Return of Toureg from PCP - Crack on Windscreen

Return of Toureg from PCP - Crack on Windscreen

Author
Discussion

tony wright

Original Poster:

1,004 posts

249 months

Saturday 22nd October 2016
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Brother in Law asked today for my thoughts on his windscreen.

A small stone chip has turned into little crack at the bottom of his windscreen no more than an inch long. He called his insurance who in turn sent a windscreen repairer to his house and attempted a repair without success. He was then informed a repair wasn't possible and his screen was absolutely fine with little chance of the crack spreading. This has been reported to his insurance who are now happy that everything is fine and he has nothing to worry about, case closed. He is now worried that when it comes to returning his car in 5 months time, VW may bill him for new screen. Any thoughts I can pass on?

treetops

1,177 posts

157 months

Saturday 22nd October 2016
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Start saving.

miniman

24,828 posts

261 months

Saturday 22nd October 2016
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What he definitely shouldn't do is to lean on the screen to make the crack spread until it's big enough for the insurance to replace the screen. No siree.

r129sl

9,518 posts

202 months

Saturday 22nd October 2016
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Windscreens are surprisingly cheap. Why not replace it?

Glassman

22,501 posts

214 months

Saturday 22nd October 2016
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miniman said:
What he definitely shouldn't do is to lean on the screen to make the crack spread until it's big enough for the insurance to replace the screen. No siree.
Does 'leaning' on a damaged screen made it worse?

Truckosaurus

11,183 posts

283 months

Saturday 22nd October 2016
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Ring your PCP provider and ask what their rule for fair wear and tear on a windscreen is and what the 'fine' for having a worse crack is. Then get a quote from some windscreen firms. Go with whatever is cheapest.

tony wright

Original Poster:

1,004 posts

249 months

Saturday 22nd October 2016
quotequote all
So the majority suggest VW will charge him? If so, can he demand the insurance replace it as he will only have the excess to pay?

Does leaning on it really work? If so, should be no problem for him as he must weigh over 20 stoneburger

steve-5snwi

8,593 posts

92 months

Saturday 22nd October 2016
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Throw a big stone at another part of the windscreen

Markbarry1977

4,028 posts

102 months

Sunday 23rd October 2016
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Wait for the first frost of the winter then poor boiling hot water over it. That works.

Go on ask me how I know. Yep, you guessed right, in my youth and late for work I did just that. Bloody thing cracked then shattered.

bqf

2,226 posts

170 months

Sunday 23rd October 2016
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steve-5snwi said:
Throw a big stone at another part of the windscreen
Bizarrely, this, from personal experience, is the very best answer.

silver1011

318 posts

215 months

Sunday 23rd October 2016
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For it to then bounce off and hit the paintwork? No thanks!

If after checking the small print from your contract it is decided you will need to pay for a new screen then simply push the end of the crack with your thumb, it'll soon spread far enough to make it a valid windscreen repair.

Pay your windscreen excess and forget all about it.

Ozzie Osmond

21,189 posts

245 months

Sunday 23rd October 2016
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Glassman said:
Does 'leaning' on a damaged screen made it worse?
Yes, a crack will extend. As you presumably are well aware Mr Glassman...

Glassman

22,501 posts

214 months

Sunday 23rd October 2016
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Ozzie Osmond said:
Glassman said:
Does 'leaning' on a damaged screen made it worse?
Yes, a crack will extend. As you presumably are well aware Mr Glassman...
I'm sure the man can speak for himself; the question was emphasising on his suggestion that leaning would have an affect on a break. I just wanted to understand what kind of leaning he was referring to.

T16OLE

2,944 posts

190 months

Sunday 23rd October 2016
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He could possibly, very misforutunously, have an additional larger crack appear on another part of the screen without the possibility of repair.