windscreen cracked during an MOT
Discussion
Stuff like this happens - it's annoying but it may not be their fault and hard to prove either way.
They probably have to deal with many faulse claims each year from chancers so when a genuine case like yours happens it falls on deaf ears - Imagine how many people (chancers) try things on each year saying for example - you caused this scratch or dent or you broke this lens etc
They probably have to deal with many faulse claims each year from chancers so when a genuine case like yours happens it falls on deaf ears - Imagine how many people (chancers) try things on each year saying for example - you caused this scratch or dent or you broke this lens etc
Sump said:
Chips become cracks when the vehicle is lifted.
I was thinking maybe being lifted could be a likely cause, but then thought being gently lifted on ramp is going to be far less stress than even a gentle speed bump.But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
ging84 said:
I was thinking maybe being lifted could be a likely cause, but then thought being gently lifted on ramp is going to be far less stress than even a gentle speed bump.
But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
This for sure , maybe checked the screen before getting lifted But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
Stevie Wonder could see that it clearly isn't the garages fault, whatever the cause of the crack.
Unless you are alleging they did it by accident and decided to be dishonest and just give you it back. Which you have no proof of and is a pretty silly thing to assume.
Use your common sense? Why would they crack your windscreen, then lie to you about it?
"To avoid paying for it" I hear you say, well the reality is this, a new windscreen is £100 and its nothing for them to fit it. Why would they want to alienate a customer for £100?
Unless you are alleging they did it by accident and decided to be dishonest and just give you it back. Which you have no proof of and is a pretty silly thing to assume.
Use your common sense? Why would they crack your windscreen, then lie to you about it?
"To avoid paying for it" I hear you say, well the reality is this, a new windscreen is £100 and its nothing for them to fit it. Why would they want to alienate a customer for £100?
ging84 said:
But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
Indeed.Rear screens could 'pop' out of an Austin Allegro changing a wheel because of that.
God I'm getting old remembering that!!
TheLuke said:
Stevie Wonder could see that it clearly isn't the garages fault, whatever the cause of the crack.
But there's an area of doubt/uncertainty and this is why the question was asked. TheLuke said:
Unless you are alleging they did it by accident and decided to be dishonest and just give you it back. Which you have no proof of and is a pretty silly thing to assume.
Use your common sense? Why would they crack your windscreen, then lie to you about it?
Or with that in mind, some people could would use it as their defence. "Does it look like I would lie to you?" etc. Accidents can, and do happen in the real world. Use your common sense? Why would they crack your windscreen, then lie to you about it?
TheLuke said:
the reality is this, a new windscreen is £100 and its nothing for them to fit it. Why would they want to alienate a customer for £100?
The automotive replacement industry wouldn't have made it out of the eighties with you as the Exchequer. ging84 said:
I was thinking maybe being lifted could be a likely cause, but then thought being gently lifted on ramp is going to be far less stress than even a gentle speed bump.
But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
For the MOT, it sits on its wheels on a four-post ramp. The only time wheels leave the ground is in end-pairs - jacked from the ramp - for the suspension play checks. Far less stress on the shell than any kind of pothole. If it's flexing THAT badly doing that, then you've got FAR bigger problems than a crack in the 'screen.But for the MOT it needs to be lifted off it's wheels to check the suspension for play, this presumably completely changes the weight distribution and could potentially add quite a lot of stress to the windscreen, so perhaps it's not that unlikely, or that uncommon a thing to happen.
TheLuke said:
Glassman said:
The automotive replacement industry wouldn't have made it out of the eighties with you as the Exchequer.
Maybe thats a little low but im not far off. We get them fitted for not much more than £140 usually.
I tested a customers Citroen Saxo, it passed the test with no faults, parked it out on the forecourt, when the customer went to drive off an hour later there was a huge crack up the nearside of the screen happenred while it was sitting there no idea how.
Around forty years ago during winter time had a Marina booked into the garage I worked customer dropped it off the evenig before so in the morning it was all frozen up, we parked it inside and left it to thaw, it was a huge workshop with a rather poor heating system and the vehicle was nowhere near the heater, half an hour later loud crack and the both front and rear screens shattered, again no idea why.
Getting away from screens, in another garage I worked we had tested a Mercedes and then parked it outside, half an hour later heard a loud bang and looked out to see the offside front of Merc almost touching the ground, a coil spring had broken while sitting still.
In all these cases no one could be held responsible for these things happening.
Around forty years ago during winter time had a Marina booked into the garage I worked customer dropped it off the evenig before so in the morning it was all frozen up, we parked it inside and left it to thaw, it was a huge workshop with a rather poor heating system and the vehicle was nowhere near the heater, half an hour later loud crack and the both front and rear screens shattered, again no idea why.
Getting away from screens, in another garage I worked we had tested a Mercedes and then parked it outside, half an hour later heard a loud bang and looked out to see the offside front of Merc almost touching the ground, a coil spring had broken while sitting still.
In all these cases no one could be held responsible for these things happening.
Glassman said:
TheLuke said:
Glassman said:
The automotive replacement industry wouldn't have made it out of the eighties with you as the Exchequer.
Maybe thats a little low but im not far off. We get them fitted for not much more than £140 usually.
As you'll know, being "Glassman" the newer cars can be a little more but our main outlay is having to pay for the rain sensors etc in new cars being calibrated at the dealer. The fitting and buying of glass isn't the expensive part. Unfortunately for your industry.
jacking is unlikely to have done it, because i had it jacked on the driveway yesterday and it was on a 2 post ramp getting tyres fitted this morning
(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
RCBRG said:
jacking is unlikely to have done it, because i had it jacked on the driveway yesterday and it was on a 2 post ramp getting tyres fitted this morning
(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
What a run of bad luck:(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
MOT causes a cracked windscreen
New tyres cause a fuel leak
I wonder what number three will be?
RCBRG said:
jacking is unlikely to have done it, because i had it jacked on the driveway yesterday and it was on a 2 post ramp getting tyres fitted this morning
(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
Jacking doesn't twist the chassis like an uneven 2 post lift would.(i do wonder if the 2 post ramp caused the fuel leak approximately under the drivers seat that appeared especially for the MOT today...)
The latter I can't tell if you are stupid or it was a joke.
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