New car painted wrong colour
Discussion
Couldn't help but think Asaton's website to be a little ironic. 
Aston Martin said:
Owning an Aston Martin is a truly special experience and one we hope you will savour for a lifetime. Taking care of our owners by ensuring the very best range of services, expert guidance and customer relations is at the very heart of our business. Our team in Gaydon or the trusted associates working in our official dealer network are always at your disposal.
http://www.astonmartin.com/ownershipEdited by raceboy on Thursday 23 February 13:15
So the dealer has got back to me and told me that i can buy the car now!
I'd like to thank all PHers who have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
I'd like to thank all PHers who have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
Edited by rkwm1 on Friday 24th February 09:40
rkwm1 said:
So the dealer has got back to me and told me that i can buy the car now!
I'd like to thank all PHers would have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
Very glad this is happening. I must admit, I have always wanted an Aston at some point in my life, and this was colouring that thought process...I'd like to thank all PHers would have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
Sorry; been following this from afar...
So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
dom9 said:
Sorry; been following this from afar...
So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
Thought this too...So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
dom9 said:
Sorry; been following this from afar...
So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
They have offered some compensation but not what i was originally 'totally satisfied' with.So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
dom9 said:
Sorry; been following this from afar...
So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
Surely they would see how this could look, too?So, they are now letting you buy the car but do you 'get anything' for the huge error they made with the colour etc?
It sounds like they may have 'won', if not. They've panicked you into thinking you may not get the car at all, so you gratefully accept the wrong car.
Apologies if I have misunderstood but you now seem very happy to be allowed to buy a different car than the one your ordered, for the same money?
Sounds like the Negotiation 101 course they probably went on. Give something and gain agreement..then take it all away..till the buyer is begging just to get back to the original position.
My feeling is that someone like Dr Palmer lives to negotiate. With shareholders, employees etc etc. He is not a person to deal with members of the public. Probably never had to deal with the great unwashed.
Yes even you as a buyer of a relatively expensive car is someone very unimportant to a CEO of a car company. These guys are true goliaths in the business world. We are merel mortals..
My feeling is that someone like Dr Palmer lives to negotiate. With shareholders, employees etc etc. He is not a person to deal with members of the public. Probably never had to deal with the great unwashed.
Yes even you as a buyer of a relatively expensive car is someone very unimportant to a CEO of a car company. These guys are true goliaths in the business world. We are merel mortals..
rkwm1 said:
So the dealer has got back to me and told me that i can buy the car now!
I'd like to thank all PHers who have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
I thought that's where you were when you opened this thread I'd like to thank all PHers who have taken the time to read and comment on this thread. It seem that the PH community is strong and they do have ability to make manufactures listen.
Thanks again.
What are they doing about the minor business of the colour?
ETA oops didnt read far enough
Theyre offering some compo
When is the readers day out day
Edited by saaby93 on Friday 24th February 11:18
Paracetamol said:
Sounds like the Negotiation 101 course they probably went on. Give something and gain agreement..then take it all away..till the buyer is begging just to get back to the original position.
My feeling is that someone like Dr Palmer lives to negotiate. With shareholders, employees etc etc. He is not a person to deal with members of the public. Probably never had to deal with the great unwashed.
Yes even you as a buyer of a relatively expensive car is someone very unimportant to a CEO of a car company. These guys are true goliaths in the business world. We are merel mortals..
Or he was badly advised initially, asked his team to look it again and came up with a compromise following advice by PR/corporate affairs and legal.My feeling is that someone like Dr Palmer lives to negotiate. With shareholders, employees etc etc. He is not a person to deal with members of the public. Probably never had to deal with the great unwashed.
Yes even you as a buyer of a relatively expensive car is someone very unimportant to a CEO of a car company. These guys are true goliaths in the business world. We are merel mortals..
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