New car painted wrong colour

New car painted wrong colour

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Discussion

xjay1337

15,966 posts

119 months

Saturday 18th February 2017
quotequote all
ferrisbueller said:
That's fking hideous.
I like it :/

rkwm1

Original Poster:

1,476 posts

103 months

Saturday 18th February 2017
quotequote all
One other thing i should mention is not only did they paint the car the wrong colour, they also finished the roof in Satin instead it gloss finish when this clearly stated on the order.

TooMany2cvs

29,008 posts

127 months

Saturday 18th February 2017
quotequote all
rkwm1 said:
...when this clearly stated on the order.
But we still don't know if what you told the dealer is what the dealer told AM, do we?

AM may very well have built exactly what the dealer ordered.

ferrisbueller

29,342 posts

228 months

Saturday 18th February 2017
quotequote all
TooMany2cvs said:
rkwm1 said:
...when this clearly stated on the order.
But we still don't know if what you told the dealer is what the dealer told AM, do we?

AM may very well have built exactly what the dealer ordered.
I'm thinking the legal proceedings will be against the relevant party(ies).

TooMany2cvs

29,008 posts

127 months

Saturday 18th February 2017
quotequote all
ferrisbueller said:
TooMany2cvs said:
rkwm1 said:
...when this clearly stated on the order.
But we still don't know if what you told the dealer is what the dealer told AM, do we?

AM may very well have built exactly what the dealer ordered.
I'm thinking the legal proceedings will be against the relevant party(ies).
...but...
rkwm1 said:
TooMany2cvs said:
Did we ever get to the bottom of whether the dealer placed the order wrongly or not?
No. Apparently the the dealer did send the correct spec over, but the bit of tissue they sent it over on had a drink spilt on it. As they could only read satin on it they decided to choose for themselves. LOL.(not really)

I was told 5 people should have realised the mistake but didn't.

CooperS

4,506 posts

220 months

Saturday 18th February 2017
quotequote all
What done is done, I'm in the camp where I wouldn't of written on any forum half this stuff let alone a throw away line that I was going to flip the car (even if it was a joke) but nothing can be changed now.

As rubbish as the situation is I'd get the 20k and walk away.

The people shemee poking forget that his social media business is very well thought out and gives him opportunities many can only dream of. For example he wouldn't of exposed all, then for it to be interpreted multiple ways and as could of been predicted end badly for the OP.

If anything it's exposed that this end of market isn't as dreamy as many us would hope if our numbers came out.

V8LM

5,174 posts

210 months

Saturday 18th February 2017
quotequote all
Isn't the OP's issue with the dealer not AML?


ferrisbueller

29,342 posts

228 months

Saturday 18th February 2017
quotequote all
TooMany2cvs said:
I genuinely can't be arsed to get into another tedious exchange with you as much as I am impressed with your copy and paste capabilities and the subsequent multiquote laden extravaganzas that follow.

We'll just agree that you know best, about everything, whether you do or not.

Meanwhile, the OP will be suing the right party, whomever that may be.

IanCormac

1,894 posts

194 months

Saturday 18th February 2017
quotequote all
cayman-black said:
Thanks . i have seen Scintilla but not the satin version. Nice.




Edited by cayman-black on Tuesday 17th January 11:34
Wow that does look better than silver.

edo

16,699 posts

266 months

Saturday 18th February 2017
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Any update OP; what is the official reason for not wanting to sell you the car (I assume the real reason being someone is prepared to pay over list for it)?


DJFish

5,923 posts

264 months

Saturday 18th February 2017
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I have to say I really feel for the OP.
It's annoying when the waitress brings your food covered in the wrong sauce.
Even more so when the covers come off your two year lease and it's an estate rather than a saloon.
However this isn't dinner or a short term inconvenience you can live with or even a hardnosed investment decision, it's the OP's dream car that he's no doubt been thinking about and waiting for since he paid the pretty sizeable deposit a year ago.

Perhaps the high end manufacturers/dealers are too used to selling cars to people who don't actually care about them (or are too cool to admit it) they'd do well to remember that buying your dream car can and should be a highly emotive occasion in a person's life and the suppliers in this case have obviously let the OP down in a big way.

Still it could be worse...






Osinjak

5,453 posts

122 months

Saturday 18th February 2017
quotequote all
ferrisbueller said:
TooMany2cvs said:
I genuinely can't be arsed to get into another tedious exchange with you as much as I am impressed with your copy and paste capabilities and the subsequent multiquote laden extravaganzas that follow.

We'll just agree that you know best, about everything, whether you do or not.

Meanwhile, the OP will be suing the right party, whomever that may be.
Not +1 but +several million.

rkwm1

Original Poster:

1,476 posts

103 months

Saturday 18th February 2017
quotequote all
V8LM said:
Isn't the OP's issue with the dealer not AML?
Not sure. As AM directly offered compensation i would think some liability is with them.

Paracetamol

4,226 posts

245 months

Sunday 19th February 2017
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Don't you find that however posh the brand or flash the dealership, ultimately they are staffed by blokes who started out in sales at the age of 18 and don't really understand the meaning of long term relationships in business.

The motor retail industry remains transactional and largely staffed by people who started as high school leavers- probably a bit brighter than their contemporaries but not enough to get a job beyond selling something that is heavily supported by marketing, vast investment and brands that are globably recognised (ie largely sell themselves).

The level of immaturity, awful banter, petty mindedness that creates a sales alpha male never really goes..it just gets veneered away by a more expensive suit and watch..the same guys make it to management and the cycle just continues..

anonymous-user

55 months

Sunday 19th February 2017
quotequote all
Making some assumptions about the circumstances as they are now... The OP doesn't need to sue the dealer for money. He can sue to force them to perform the contract. If AM won't supply the dealer, I wonder if they can be brought in as co-defendents and injuncted to supply?

KTF

9,809 posts

151 months

Sunday 19th February 2017
quotequote all
Assuming the dealer passed the correct details up the chain, how is it the dealers fault?

anonymous-user

55 months

Sunday 19th February 2017
quotequote all
KTF said:
Assuming the dealer passed the correct details up the chain, how is it the dealers fault?
The contract to supply the car is typically with a dealer, rather than manufacturer.

V8LM

5,174 posts

210 months

Sunday 19th February 2017
quotequote all
KTF said:
Assuming the dealer passed the correct details up the chain, how is it the dealers fault?
Because normally the contract is solely with the dealer. The dealer supplies a car in return for the payment. It's then the dealer's responsibility to fulfil the contract by ordering the car from AML and then supply to the customer.


swisstoni

17,032 posts

280 months

Sunday 19th February 2017
quotequote all
Not a happy tale that I've just trudged through from the beginning.

All this limited edition stuff from manufacturers - what is the actual point of it?
I can see the attraction to the manufacturers- they can shift some units nice and fast and create a bit of a buzz (often around a tired model).
But too much of this malarkey can backfire IMHO.


But to the punters? Do people really think this will be the last Limited Edition evah, evah. ????
There will be another run along in a few months for some other spurious reason - and what if it's even rarer and better and THE one to have. ????

Behind closed doors, some execs must have a chuckle about how they make the punters dance.

Gary C

12,489 posts

180 months

Sunday 19th February 2017
quotequote all
swisstoni said:
Not a happy tale that I've just trudged through from the beginning.

All this limited edition stuff from manufacturers - what is the actual point of it?
I can see the attraction to the manufacturers- they can shift some units nice and fast and create a bit of a buzz (often around a tired model).
But too much of this malarkey can backfire IMHO.


But to the punters? Do people really think this will be the last Limited Edition evah, evah. ????
There will be another run along in a few months for some other spurious reason - and what if it's even rarer and better and THE one to have. ????

Behind closed doors, some execs must have a chuckle about how they make the punters dance.
Because sometimes it allows a manufacturer to produce a really special car that doesn't have mass market appeal for those who really want a car that's right.

Porsche used to be good at this with the RS versions.

But, I agree. In most cases, marketing seems to be the real winner.