New car painted wrong colour
Discussion
XMT said:
I think the main problem is that they in a way dont care as much as you do. In your position I would be the same. Have they tried to entertain the idea of making another or taking this one back, stripping it down and repainting it?
Like others have said it might be a case of take it with some compensation, use it for a year and sell it for the same or a premium and re order something else.
That is a problem for sure. Personally i wouldn't have it repainted. I want a car which is totally original and is leaving the factory as it was originally produced. Like others have said it might be a case of take it with some compensation, use it for a year and sell it for the same or a premium and re order something else.
Borroxs said:
http://pwpro.co.uk/portfolio/bmw-m4-2#.WHc68HTfWhA
Can't argue with the quality of this, and would stop the base paint being chipped.
Quality of the job looks great, but not quite sure why the owner asked for stickers to be put on the tyres Can't argue with the quality of this, and would stop the base paint being chipped.
cj2013 said:
Borroxs said:
http://pwpro.co.uk/portfolio/bmw-m4-2#.WHc68HTfWhA
Can't argue with the quality of this, and would stop the base paint being chipped.
Quality of the job looks great, but not quite sure why the owner asked for stickers to be put on the tyres Can't argue with the quality of this, and would stop the base paint being chipped.
rkwm1 said:
That is a problem for sure. Personally i wouldn't have it repainted. I want a car which is totally original and is leaving the factory as it was originally produced.
Really is an awful situation and I think I would be feeling exactly the same. If the colour really wasn't something you could put up with, I would be looking to get the car wrapped, but would be convincing myself that it really is just a full body paint protection shield to retain the originality. Lots of Ferrari buyers do it, buy one in the 'common as muck resale red' and get it wrapped to enjoy in black / matt grey or whatever. Come time to sell they get the wrap taken off and their left with a pristine 'factory fresh' red finish.
Ask the dealer to cover the cost of the wrap or certainly contribute due to their error.
king grey.ZZZZZZZZZZZzzzzzzzzzzz
rkwm1 said:
Thanks for all your responses. Yes i can take it and sell it on although the figures mentioned are not realistic. There is a premium on the car but its nowhere near six figures. The problem with selling it immediately is that the manufacture is trying to stop the resale of cars as soon as they are delivered, so it will mean no more special edition cars in the future.
I ordered this car as it was something i had wanted for sometime and it seemed to be a decent long term investment, thats what i tell the wife anyway! Yes its not the worst thing in the world, but i have been waiting for almost a year to see my creation and now i don't get to see it at all, so i am p**sed off.
Well i'll make a few calls today and see what they put on the table and go from there!
I think you need to step back a bit, and look at the various options from the different viewpoints.I ordered this car as it was something i had wanted for sometime and it seemed to be a decent long term investment, thats what i tell the wife anyway! Yes its not the worst thing in the world, but i have been waiting for almost a year to see my creation and now i don't get to see it at all, so i am p**sed off.
Well i'll make a few calls today and see what they put on the table and go from there!
Will they build the right car for you? No. Ain't going to happen. Stop even thinking about it.
What happens if you reject the car? Simple - they sell it to somebody else, and make a large profit.
What happens if you play hardball hoping for some compensation? Simple - they shrug and say no. You have to decide whether to walk away or not.
There is zero downside for them here. Their worst possible outcome is that you accept the car as it is.
I'd play it out for a few days to give me time to get over it and to allow time to kick up a fuss with both the hierarchy in the dealer (about their mistake) and the manufacturer (about how the dealer is handling it) but not go too over the top. I'd then listen to what they offer and kick up a bit more of a fuss before asking for dealer and manufacturer commitment to you being on the list for the next similar car.
I'd then take this car and enjoy it, accepting that people make mistakes but I'm not out of pocket, just out of luck.
If it is the car people are discussing it might be that after a couple of miles the colour of the exterior seems less important!
I'd then take this car and enjoy it, accepting that people make mistakes but I'm not out of pocket, just out of luck.
If it is the car people are discussing it might be that after a couple of miles the colour of the exterior seems less important!
Hitch said:
I'd play it out for a few days to give me time to get over it and to allow time to kick up a fuss with both the hierarchy in the dealer (about their mistake) and the manufacturer (about how the dealer is handling it) but not go too over the top. I'd then listen to what they offer and kick up a bit more of a fuss before asking for dealer and manufacturer commitment to you being on the list for the next similar car.
People missing the point...Its not like being asked if you'll take this allegro in brown rather than yellow and then next year by way of favour we'll offer a discount on a Marina in bronze
This is a spacial edition that he ordered in the right colour
Its like being offered a pristene painting of the cistene chapel with a few extra gods apostles and some camels
Walk away. I'm sure it'll be hard as it's a car from a manufacturer you've wanted and saved for a very long time, but realistically if you aren't being treated the way you want, even if the car were to be sorted, which realistically is very unlikely, you may always harbour a bit of bad feeling when you drive it, because you expected to be treated in a different way than you were when you raised a genuine issue on a car of a considerable value
I know it's an emotive purchase, and it sucks that you're let down... but getting emotional won't help you at all now.
If they've messed up the roof, that needs to be corrected, and done to an exceptional standard.
The question then is, given that tooling up to make a new one isn't going to happen: do you reject the car (which you would be perfectly entitled to do, and if they could just pull another one off the shelf as it were, I'd recommend) or take it? If you can sell it at a profit, why would you walk away from that and give it to the dealer, given that it won't help you get a car anyway?
Edit: I've just seen the comment that they will exclude you from future special editions if you buy it and sell it on ASAP. I'd have thought that they would be able to secure a waiver of that from the manufacturer in the circumstances, but I can understand not taking it until you've got that commitment. But there really is no downside to them if you do walk away.
I know it's not what you want, but if you want to spend your £200k on lawyers' fees in a failed attempt to get 'specific performance' - rather than a car in a slightly different shade of grey - it's your choice, but not one that many people would share in.
If they've messed up the roof, that needs to be corrected, and done to an exceptional standard.
The question then is, given that tooling up to make a new one isn't going to happen: do you reject the car (which you would be perfectly entitled to do, and if they could just pull another one off the shelf as it were, I'd recommend) or take it? If you can sell it at a profit, why would you walk away from that and give it to the dealer, given that it won't help you get a car anyway?
Edit: I've just seen the comment that they will exclude you from future special editions if you buy it and sell it on ASAP. I'd have thought that they would be able to secure a waiver of that from the manufacturer in the circumstances, but I can understand not taking it until you've got that commitment. But there really is no downside to them if you do walk away.
I know it's not what you want, but if you want to spend your £200k on lawyers' fees in a failed attempt to get 'specific performance' - rather than a car in a slightly different shade of grey - it's your choice, but not one that many people would share in.
Edited by CYMR0 on Thursday 12th January 11:23
saaby93 said:
Hitch said:
I'd play it out for a few days to give me time to get over it and to allow time to kick up a fuss with both the hierarchy in the dealer (about their mistake) and the manufacturer (about how the dealer is handling it) but not go too over the top. I'd then listen to what they offer and kick up a bit more of a fuss before asking for dealer and manufacturer commitment to you being on the list for the next similar car.
People missing the point...Its not like being asked if you'll take this allegro in brown rather than yellow and then next year by way of favour we'll offer a discount on a Marina in bronze
This is a spacial edition that he ordered in the right colour
Its like being offered a pristene painting of the cistene chapel with a few extra gods apostles and some camels
saaby93 said:
Hitch said:
I'd play it out for a few days to give me time to get over it and to allow time to kick up a fuss with both the hierarchy in the dealer (about their mistake) and the manufacturer (about how the dealer is handling it) but not go too over the top. I'd then listen to what they offer and kick up a bit more of a fuss before asking for dealer and manufacturer commitment to you being on the list for the next similar car.
People missing the point...Its not like being asked if you'll take this allegro in brown rather than yellow and then next year by way of favour we'll offer a discount on a Marina in bronze
This is a spacial edition that he ordered in the right colour
Its like being offered a pristene painting of the cistene chapel with a few extra gods apostles and some camels
You have to mark some of these things down to experience unfortunately. The idea of wrapping it is a good one. I'd maybe push for them to cover the cost of that but given the premium on the car I wouldn't die in a ditch over it.
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