When you tell a dealer the 'c' word...

When you tell a dealer the 'c' word...

Author
Discussion

ScoobyChris

1,699 posts

203 months

Sunday 19th February 2017
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Edinburger said:
BMW put me in touch with a sales guy who is the named contact for this particular lease company and he grudgingly spoke to me and promised to email info and organise a test drive but - predictably- I haven't heard a dickie bird.
When I was looking at company cars I contacted my then local BMW dealer and was upfront about my motives and asked if they had the models of cars I was interested in to have a look around. They couldn't have been more helpful and they even arranged unaccompanied test drives for me which sold me on the car. Perhaps they were assuming that even if they didn't supply the car they'd still pick up subsequent servicing/warranty work or maybe they were just nice people? biggrin

Chris

Pothole

34,367 posts

283 months

Sunday 19th February 2017
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sparks_E39 said:
A relative had a Mercedes dealer refuse to let him pay outright for an E350d. Unbelievable. That's the sort of "C" I thought you meant.
Utterly, so I don't.

andymc

7,362 posts

208 months

Sunday 19th February 2017
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Pothole said:
sparks_E39 said:
A relative had a Mercedes dealer refuse to let him pay outright for an E350d. Unbelievable. That's the sort of "C" I thought you meant.
Utterly, so I don't.
it is, utter tosh

jeremyh1

1,361 posts

128 months

Sunday 19th February 2017
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andymc said:
it is, utter tosh
I agree Andy the dealer is in business he is only there for profit He wont turn away the easy cash flow and he certainly wont reject the profit
If there is no money in Company cars then I understand where the dealer is coming from

Butter Face

30,346 posts

161 months

Sunday 19th February 2017
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DELETED: Comment made by a member who's account has been deleted.
Why would they reply?

You offered a price, they don't want to accept. What's the point in them calling?

Honestly, the things people get upset about rofl

Fast Bug

11,720 posts

162 months

Sunday 19th February 2017
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OP, I sell MB fleet. Drop me a PM and I'll see what I can do for you smile

anonymous-user

55 months

Sunday 19th February 2017
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Garybee said:
I thought this was going to be the other 'c' word. If you want to buy a car without finance it has the same effect.
I thought the same, When going to a particular dealership recently, They tried to chat me up with finance at 9.0%! When I said I had the full amount in cash, they then suggested they had a 'pot of money' that they can give better deals to special customers or whatever, so the finance would be 4.4% instead of 9?????

They don't like cash anymore frown


Edit; Sorry OP I sidetracked, Just don't mention your looking for a company car, get your test drives sorted smile

Edited by anonymous-user on Sunday 19th February 19:33

sparks_E39

12,738 posts

214 months

Sunday 19th February 2017
quotequote all
andymc said:
Pothole said:
sparks_E39 said:
A relative had a Mercedes dealer refuse to let him pay outright for an E350d. Unbelievable. That's the sort of "C" I thought you meant.
Utterly, so I don't.
it is, utter tosh
Well that would be an odd thing to make up.

Echoing the above post, they were not happy about the cash.

If you insist, however it has been brought up before on here by other members. They would not honour the deal if he paid outright. I'm sure they would of taken the full amount had he persisted but not at the price discussed with him, but he managed to buy it from another dealer 70 miles away.

Edited by sparks_E39 on Sunday 19th February 19:36

Tankrizzo

7,278 posts

194 months

Sunday 19th February 2017
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Butter Face said:
FWIW, I test drove someone today who works for the NHS and gets her car through their scheme, nothing in it for me at all, but she called up, explained the situation and promised me no hassle and just wanted a quick test drive so I oblidged. But I'm a nice guy like that wink
CCS scheme? Been very effective that, there's very little fat in the cars we provide under that framework.

Tankrizzo

7,278 posts

194 months

Sunday 19th February 2017
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Fast Bug said:
OP, I sell MB fleet. Drop me a PM and I'll see what I can do for you smile
Don't work for a company named after a lighthouse do you? smile

Buzypea

225 posts

140 months

Sunday 19th February 2017
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Just pretend you're a private buyer and don't mention the c word. I lease my cars and go to dealers under the false pretence of being a private buyer to get a test drive. I say I'm interested in buying on a PCP deal and even let them do the figures. Once done I tell them I'll think about it. You'll get loads of phone calls afterwards though from dealers trying to seal the deal.

Fast Bug

11,720 posts

162 months

Sunday 19th February 2017
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Tankrizzo said:
Fast Bug said:
OP, I sell MB fleet. Drop me a PM and I'll see what I can do for you smile
Don't work for a company named after a lighthouse do you? smile
No, I work for the retail group

James P

2,958 posts

238 months

Sunday 19th February 2017
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Edinburger said:
Rich_W said:
Jimmy Recard said:
Why would their franchise not get paid?

We usually arrange company cars through the local car dealer. A mix of Audis, Land Rovers and Mercedes right now. All from the local dealers.
I daresay the OP is going through "LEX" or whoever. Whereas you go through whoever your local dealers fleet sales person* is. Who WILL make money on the deal, so worth them making an effort. The Amazon John Lewis thing is spot on. Imagine it like buying a Sony TV. Who you buy from is who will make the effort. Not who makes it.

(*As a rule fleet sales men are pretty odd! laugh )
I did contact the BMW named person for company car sales and she's never even had the courtesy to return my calls or reply to my emails, and absolutely no one else at the BMW dealer has any interest in answering my questions (mainly around the forthcoming 530e).

The funny thing is, I've bought two cars from this dealer over the years and their service has been decent.

Very different when it's a company car though!
Had the same with 2 BMW dealers, eventually managed to order a car from the second MB dealer I went to (chap is/was a PHer)

Rich_W

12,548 posts

213 months

Sunday 19th February 2017
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sparks_E39 said:
Echoing the above post, they were not happy about the cash.
That's a different scenario though. If you can't pass the anti money laundering regs. Rocking up with £30K in a suitcase full of fiftys is irrelevant. The dealer can't legally take the money!

A900ss

3,253 posts

153 months

Sunday 19th February 2017
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Don't be shy about company cars, it makes the testing process MUCH better in my experience.

Get your list, draw up a shortlist of three from visiting dealers without actually driving them just like you would if your were a normal punter.

Then, instead of phoning garages direct and going through all your financial history to book a 20 minute accompanied spin around the block, phone up the lease company who handles your account, tell them the three cars you want to test drive and they will then deliver them to your home address for a proper test drive. When I say proper test drive, I normally get 3 to 4 days in each car.

Where's the issue?

Enjoy your new car.

surveyor

17,845 posts

185 months

Sunday 19th February 2017
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Fleet/Lease company should sort it.

Had similar issues many years ago. My own car was close to dying so tried to order a combination in stock... Had to beg a sales lady to look it up on the computer...

Trabi601

4,865 posts

96 months

Sunday 19th February 2017
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If you run out of test drives with your lease company, fill in the form on the manufacturer's website, ticking the company car box, and they'll get someone in fleet sales from the local dealer to sort you out with a test. I did this with Mercedes on a GLC220d - they organised an accompanied test within a couple of days and followed up a couple of days later asking if I wanted an extended test.

(Didn't in the end, as my car list only bought me a GLC with plastic seats)

Sheepshanks

32,807 posts

120 months

Sunday 19th February 2017
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sparks_E39 said:
andymc said:
Pothole said:
sparks_E39 said:
A relative had a Mercedes dealer refuse to let him pay outright for an E350d. Unbelievable. That's the sort of "C" I thought you meant.
Utterly, so I don't.
it is, utter tosh
Well that would be an odd thing to make up.

Echoing the above post, they were not happy about the cash.

If you insist, however it has been brought up before on here by other members. They would not honour the deal if he paid outright. I'm sure they would of taken the full amount had he persisted but not at the price discussed with him, but he managed to buy it from another dealer 70 miles away.
Based on dealings with Mercedes, Honda and VW it's entirely believable. VW dealers were widely reported to be refusing to take cash orders when the deisel engines were on a long leadtime a few years ago.

I've realised there's no point in arguing about it, and there's often an incentive for taking the finance too. Just take it and then withdraw a few days after delivery. Makes it a much nicer transaction, and next time you go back the salesguy will have moved on anyway.

daemon

35,848 posts

198 months

Sunday 19th February 2017
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Garybee said:
I thought this was going to be the other 'c' word. If you want to buy a car without finance it has the same effect.
I thought it was another C word too. I find when you tell the salesman hes a it does tend to sour the negotiations.