Should I accept damage to new car
Discussion
Firstly the title is misleading, a car with 6000 miles is not new it is used. Secondly I can't see any 'damage' in the image you posted and I would expect any used car to come with stonechips and dirt. I'm entirely with the dealer on this one, if you want a new plastic trim then buy one. It makes no difference anyway, even if you got a new trim it would be dirty and chipped by the time you had driven home.
The first world problems some people worry about really do boggle my mind.
The first world problems some people worry about really do boggle my mind.
Burwood said:
VW may very well sort it out. They say they will see if they can clean it off. When they can't.......
Rest assured, it will look s
te. If they put a smooth glossy paint protection film (PPF) patch over a textured plastic trim it will look 100% worse than a few stone abrasions. Seriously, clean it off, apply some plastic trim finish spray, buff, and then enjoy your new car and stop being such a fanny.
I've got a pretty nasty stone chip on the front of my bonnet.
Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
- 1 It isn't "new". It's about a fifteenth way through it's life
- 2. It's some dirt and chips. Clean it, dress it if it bothers you. But it is matt plastic for a reason.
- 3 Stop driving it on crappy potholed back roads if you don't want it getting dirty or spattered. if you have to drive these roads, put up with it.
- 4. Stop being such a fanny.
I had a quick look under my car this morning, and the exhaust is covered in what is best described as "road rash". Shocked doesn't even cover it.
I've got a good mind to call my local Mercedes dealership to find out what the hell is wrong with the way they designed my car!
It's only 14 years old, too! I expect better from a so-called "prestige" manufacturer.
Sorry, couldn't resist.
I've got a good mind to call my local Mercedes dealership to find out what the hell is wrong with the way they designed my car!
It's only 14 years old, too! I expect better from a so-called "prestige" manufacturer.
Sorry, couldn't resist.
TheOversteerLever said:
I've got a pretty nasty stone chip on the front of my bonnet.
Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
That's unacceptable on a new car like yours Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
TheOversteerLever said:
I've got a pretty nasty stone chip on the front of my bonnet.
Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
That's truly awful. I'd push Audi to reject, given that you're in the first decade of ownership...Do you think Audi would replace the whole bonnet? I certainly don't want it simply repairing and if I did, I would like to use my preferred bodyshop.
I think it's a pretty serious design flaw to be honest - how can the bonnet be chipped 6k miles into ownership?
OP, do you have a VAG car too? I wonder if this is part of a deeper issue?
Burwood said:
The photo below is the front face of the rear wheel trim. The black plastic (lowest 6-7 cm) is marred badly by road grime, sand, stones being flicked up. You can literally see the dirt line running along the lower white sills. The 'damage' to the black trim is 100% the same on both sides of the car. The car is 5 months old. Dealer suggesting i pay for new trim. I say it's a design fault and that the trim should be more recessed to avoid being a stone trap.
I'm struggling to see where this claimed "damage" is. Have you uploaded the wrong pic? All I'm seeing is a mucky arch trim and mucky side bumper which will both be instantly fixed with a wash mitt and bucket of car shampoo. A quick spray of some plastic dressing and a rub of the bumper with some tar remover will have both those looking like new in approx 5 mins.What am I missing?
C70R said:
That's truly awful. I'd push Audi to reject, given that you're in the first decade of ownership...
Thanks for your understanding. It's truly heartwarming. I'll be visiting the dealers this afternoon and will be pushing for them to either replace the bonnet or reject the car. If I don't get anywhere with them I will get out my massive 'DO NOT BUY AN AUDI - THEY'RE PRONE TO STONECHIPS' banner and simply park in the entrance to their car park.
Surely the trade that they would lose would cost them much more than a replacement bonnet/agreeing to reject and replacing it with an RS3? I would need at least something as compensation for the inconvenience.
TheOversteerLever said:
Thanks for your understanding. It's truly heartwarming.
I'll be visiting the dealers this afternoon and will be pushing for them to either replace the bonnet or reject the car. If I don't get anywhere with them I will get out my massive 'DO NOT BUY AN AUDI - THEY'RE PRONE TO STONECHIPS' banner and simply park in the entrance to their car park.
Surely the trade that they would lose would cost them much more than a replacement bonnet/agreeing to reject and replacing it with an RS3? I would need at least something as compensation for the inconvenience.
get in touch with the Daily Mail. have you any fat kids at home who have been brought up on McDonalds that could pose in the pictures with you? would make a great story and make people aware of the pitfalls of car ownership. I'll be visiting the dealers this afternoon and will be pushing for them to either replace the bonnet or reject the car. If I don't get anywhere with them I will get out my massive 'DO NOT BUY AN AUDI - THEY'RE PRONE TO STONECHIPS' banner and simply park in the entrance to their car park.
Surely the trade that they would lose would cost them much more than a replacement bonnet/agreeing to reject and replacing it with an RS3? I would need at least something as compensation for the inconvenience.
Old Tyke said:
Burwood said:
The photo below is the front face of the rear wheel trim. The black plastic (lowest 6-7 cm) is marred badly by road grime, sand, stones being flicked up. You can literally see the dirt line running along the lower white sills. The 'damage' to the black trim is 100% the same on both sides of the car. The car is 5 months old. Dealer suggesting i pay for new trim. I say it's a design fault and that the trim should be more recessed to avoid being a stone trap.
I'm struggling to see where this claimed "damage" is. Have you uploaded the wrong pic? All I'm seeing is a mucky arch trim and mucky side bumper which will both be instantly fixed with a wash mitt and bucket of car shampoo. A quick spray of some plastic dressing and a rub of the bumper with some tar remover will have both those looking like new in approx 5 mins.What am I missing?
MDMA . said:
get in touch with the Daily Mail. have you any fat kids at home who have been brought up on McDonalds that could pose in the pictures with you? would make a great story and make people aware of the pitfalls of car ownership.
Top advice, thanks. Unfortunately, I don't have any fat kids, or any other size of kids actually. I wonder if I could hire any? Payment in McDonalds? I've been practising my 'sad face' since I discovered the stone chip. I think I could pull off a great 'sad face and point' pose.
To the Daily Mail site!
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