Should I accept damage to new car

Should I accept damage to new car

Author
Discussion

Burwood

Original Poster:

18,709 posts

247 months

Wednesday 29th March 2017
quotequote all
Sheepshanks said:
Burwood said:
Will stick with Inchcape who have been amazing dealers-couldst be happier with them.
It was an Inchcape dealer who lied to me and then ignored VW customer service.

As always, it's mainly down to the individual you encounter. It should be more consistent but the staff turnover is such that everytime you go it's a different set of people. My Merc used to go to an Inchcape dealer too, and that was just the same in terms of staff turnover.
Agree on that. Well, he is a credit to his organisation. And when it's sorted his ceo will hear about it