Near crash as Maserati Ghibli accelerates by its self…twice!
Discussion
stuart_83 said:
Unfortunately, as I found with the FCA group earlier this year, the customer is NEVER right.
They even falsified technical reports to state there wasn't an issue with the car, and submitted them to the finance company to stop me from rejecting the car.
Thankfully I had all the technicians reports (which I shouldn't have been allowed apparently) otherwise like yourself it would've been my word against theirs.
That's disgusting, and quite incredible.They even falsified technical reports to state there wasn't an issue with the car, and submitted them to the finance company to stop me from rejecting the car.
Thankfully I had all the technicians reports (which I shouldn't have been allowed apparently) otherwise like yourself it would've been my word against theirs.
It wouldn’t be the first time someone has forgotten they were in an automatic and gone for ‘the clutch’ when coming to a stop.
Or the opposite and forgot they were in a manual and not depressed the clutch.
That person may even have been me.
So, I would make 1000% sure it wasn’t just brain-fade.
Once that’s definitely ruled out I’d be looking to get shot of the car. You can’t have that sort of thing happening at random, especially with the dealers current attitude.
Or the opposite and forgot they were in a manual and not depressed the clutch.
That person may even have been me.
So, I would make 1000% sure it wasn’t just brain-fade.
Once that’s definitely ruled out I’d be looking to get shot of the car. You can’t have that sort of thing happening at random, especially with the dealers current attitude.
I can think of one, rather outlandish, but technically possible if not actually probable, scenario that fits what the OP describes happened:
Driver is driving along, engine looses power for some currently unexplained reason but almost certainly electrical, as show by the dash "lighting up" (which could have been a power reset selfcheck (all the lamps come on when you key on). Instinctively, the driver applies more throttle as the car slows and fails to respond to their accelerator demand. At some point, the transmission kick down limit is reached, and the gearbox attempts to downshift, which requires it to demand a positive torque from the engine (in order to rev match to the new lower gear). Suddenly the engine fault disappears and with the transmission requesting high torque, the vehicle accelerates. The driver hits the brake, which causes the ABS/DSC controller to issue a temporary torque limit to the engine (which in conjunction with the application of the hydraulic brakes brings the car under control). When the Driver lets go of the brake pedal, that torque limit is removed by the ABS/DSC, resulting in the Transmission torque-up being re-applied to finish the gear shift, which feels like the car "taking off again"
I've no idea if those circumstances can actually exist in the correct order, time frame and with a specific electrical fault that results in the engine loosing power and actually cause what the OP said occurred, but it is at least theoretically possible.......
Driver is driving along, engine looses power for some currently unexplained reason but almost certainly electrical, as show by the dash "lighting up" (which could have been a power reset selfcheck (all the lamps come on when you key on). Instinctively, the driver applies more throttle as the car slows and fails to respond to their accelerator demand. At some point, the transmission kick down limit is reached, and the gearbox attempts to downshift, which requires it to demand a positive torque from the engine (in order to rev match to the new lower gear). Suddenly the engine fault disappears and with the transmission requesting high torque, the vehicle accelerates. The driver hits the brake, which causes the ABS/DSC controller to issue a temporary torque limit to the engine (which in conjunction with the application of the hydraulic brakes brings the car under control). When the Driver lets go of the brake pedal, that torque limit is removed by the ABS/DSC, resulting in the Transmission torque-up being re-applied to finish the gear shift, which feels like the car "taking off again"
I've no idea if those circumstances can actually exist in the correct order, time frame and with a specific electrical fault that results in the engine loosing power and actually cause what the OP said occurred, but it is at least theoretically possible.......
I remember a mat sticking under the pedal of a 45bhp Citroen Ax that was scary enough.i often turn up the cruise instead of the radio ! I also often resume cruise causeing the car to a acelerate!
Sounds like Maserati looked into it , you just don't like the answer. I'd just give it another go and see how you get on.
Sounds like Maserati looked into it , you just don't like the answer. I'd just give it another go and see how you get on.
TwistingMyMelon said:
I remember a mat sticking under the pedal of a 45bhp Citroen Ax that was scary enough.i often turn up the cruise instead of the radio ! I also often resume cruise causeing the car to a acelerate!
Sounds like Maserati looked into it , you just don't like the answer. I'd just give it another go and see how you get on.
Carpet jammed throttle pedal down in my Westfield Cosworth whilst crossing a roundabout "fast". Very sideways on exit and only just recovered. Won't ever forget that (and bear in mind I went sideways a lot by choice. This was another level :-) )Sounds like Maserati looked into it , you just don't like the answer. I'd just give it another go and see how you get on.
rogersj said:
Outrageous
If the reliability and aftersales service were as good as the showroom, the welcome and the coffee, then Maserati would sell more cars.
After just 48 days taking ownership of a Ghibli my joy and excitement was shattered when approaching a roundabout, the car failed to accelerate then proceeded to accelerate at full throttle without foot on pedal, the car came to a halt in the middle of the roundabout and when trying to exit the roundabout the same sequence happened again narrowingly avoiding a crash, lots of flashing warning lights were noted on face of speed dial.
Car transported back to Maranello, whose 4 page report highlighted nothing, other than both brake and throttle being pressed at the same time (reaction when trying to regain control of the car) nothing of the original fault or the multitude of flashing warning lights.
Transported back to the dealership where car was bought, car was test driven to replicate the pressing of both brake and accelerator. This exercise this did show up on the extended 16-page report, but did not show the original fault. (I am still waiting for the 12 pages of detail missing from the original report)
Maserati response: driver error
Sales manager handled the aftersales situation with more than a hint of incredulous mistrust and confirmation bias. Maserati Response: no fault with the car, the car will only accelerate when the throttle is pressed, car is safe to be returned.
Higher up the ladder offered to work with me to resolve the situation Maserati Response: buy back the 48 day old car back, which will leave me £18.5k out of pocket and without my part exchange 5 series BMW, or to trade in for a similar spec car then would cost additional £20.5k really!
No evidence no leg to stand on.
Driver error??.. after 35 years of driving??
Do I put my kids back into the car?
Does that change my confidence in the car?
At time of uploading this review the car is booked in for a 2/3-day service for repair of faulty leather on the driver’s seat an issue that sales originally stated was normal due to the soft nature of the leather.
(Edit to comply with posting rules)
Thats scandalous, i would not be comfortable to drive that car (ever) again - edited...If the reliability and aftersales service were as good as the showroom, the welcome and the coffee, then Maserati would sell more cars.
After just 48 days taking ownership of a Ghibli my joy and excitement was shattered when approaching a roundabout, the car failed to accelerate then proceeded to accelerate at full throttle without foot on pedal, the car came to a halt in the middle of the roundabout and when trying to exit the roundabout the same sequence happened again narrowingly avoiding a crash, lots of flashing warning lights were noted on face of speed dial.
Car transported back to Maranello, whose 4 page report highlighted nothing, other than both brake and throttle being pressed at the same time (reaction when trying to regain control of the car) nothing of the original fault or the multitude of flashing warning lights.
Transported back to the dealership where car was bought, car was test driven to replicate the pressing of both brake and accelerator. This exercise this did show up on the extended 16-page report, but did not show the original fault. (I am still waiting for the 12 pages of detail missing from the original report)
Maserati response: driver error
Sales manager handled the aftersales situation with more than a hint of incredulous mistrust and confirmation bias. Maserati Response: no fault with the car, the car will only accelerate when the throttle is pressed, car is safe to be returned.
Higher up the ladder offered to work with me to resolve the situation Maserati Response: buy back the 48 day old car back, which will leave me £18.5k out of pocket and without my part exchange 5 series BMW, or to trade in for a similar spec car then would cost additional £20.5k really!
No evidence no leg to stand on.
Driver error??.. after 35 years of driving??
Do I put my kids back into the car?
Does that change my confidence in the car?
At time of uploading this review the car is booked in for a 2/3-day service for repair of faulty leather on the driver’s seat an issue that sales originally stated was normal due to the soft nature of the leather.
(Edit to comply with posting rules)
Edited by Scrump on Sunday 13th January 17:55
Edited by ericmcn on Sunday 13th January 19:52
Oddly, it seems there was a recall a couple of years back because of carpet getting stuck under the accelerator causing ‘unexpected’ acceleration.
https://autoweek.com/article/car-news/maserati-rec...
My money’s still on fat feet though, none of us are perfect, we’ve all messed up. My problem tends to be t
tting the brake pedal to the floor when I’m putting the clutch in of every automatic I ever drive.
https://autoweek.com/article/car-news/maserati-rec...
My money’s still on fat feet though, none of us are perfect, we’ve all messed up. My problem tends to be t
tting the brake pedal to the floor when I’m putting the clutch in of every automatic I ever drive.ericmcn said:
rogersj said:
Outrageous
If the reliability and aftersales service were as good as the showroom, the welcome and the coffee, then Maserati would sell more cars.
After just 48 days taking ownership of a Ghibli my joy and excitement was shattered when approaching a roundabout, the car failed to accelerate then proceeded to accelerate at full throttle without foot on pedal, the car came to a halt in the middle of the roundabout and when trying to exit the roundabout the same sequence happened again narrowingly avoiding a crash, lots of flashing warning lights were noted on face of speed dial.
Car transported back to Maranello, whose 4 page report highlighted nothing, other than both brake and throttle being pressed at the same time (reaction when trying to regain control of the car) nothing of the original fault or the multitude of flashing warning lights.
Transported back to the dealership where car was bought, car was test driven to replicate the pressing of both brake and accelerator. This exercise this did show up on the extended 16-page report, but did not show the original fault. (I am still waiting for the 12 pages of detail missing from the original report)
Maserati response: driver error
Sales manager handled the aftersales situation with more than a hint of incredulous mistrust and confirmation bias. Maserati Response: no fault with the car, the car will only accelerate when the throttle is pressed, car is safe to be returned.
Higher up the ladder offered to work with me to resolve the situation Maserati Response: buy back the 48 day old car back, which will leave me £18.5k out of pocket and without my part exchange 5 series BMW, or to trade in for a similar spec car then would cost additional £20.5k really!
No evidence no leg to stand on.
Driver error??.. after 35 years of driving??
Do I put my kids back into the car?
Does that change my confidence in the car?
At time of uploading this review the car is booked in for a 2/3-day service for repair of faulty leather on the driver’s seat an issue that sales originally stated was normal due to the soft nature of the leather.
(Edit to comply with posting rules)
Thats scandalous, i would not be comfortable to drive that car (ever) again - edited...If the reliability and aftersales service were as good as the showroom, the welcome and the coffee, then Maserati would sell more cars.
After just 48 days taking ownership of a Ghibli my joy and excitement was shattered when approaching a roundabout, the car failed to accelerate then proceeded to accelerate at full throttle without foot on pedal, the car came to a halt in the middle of the roundabout and when trying to exit the roundabout the same sequence happened again narrowingly avoiding a crash, lots of flashing warning lights were noted on face of speed dial.
Car transported back to Maranello, whose 4 page report highlighted nothing, other than both brake and throttle being pressed at the same time (reaction when trying to regain control of the car) nothing of the original fault or the multitude of flashing warning lights.
Transported back to the dealership where car was bought, car was test driven to replicate the pressing of both brake and accelerator. This exercise this did show up on the extended 16-page report, but did not show the original fault. (I am still waiting for the 12 pages of detail missing from the original report)
Maserati response: driver error
Sales manager handled the aftersales situation with more than a hint of incredulous mistrust and confirmation bias. Maserati Response: no fault with the car, the car will only accelerate when the throttle is pressed, car is safe to be returned.
Higher up the ladder offered to work with me to resolve the situation Maserati Response: buy back the 48 day old car back, which will leave me £18.5k out of pocket and without my part exchange 5 series BMW, or to trade in for a similar spec car then would cost additional £20.5k really!
No evidence no leg to stand on.
Driver error??.. after 35 years of driving??
Do I put my kids back into the car?
Does that change my confidence in the car?
At time of uploading this review the car is booked in for a 2/3-day service for repair of faulty leather on the driver’s seat an issue that sales originally stated was normal due to the soft nature of the leather.
(Edit to comply with posting rules)
Edited by Scrump on Sunday 13th January 17:55
Edited by ericmcn on Sunday 13th January 19:52
syl said:
I can understand that "driver error" is the most common cause of pressing both pedals, but pressing both pedals doesnt't make lots of lights illuminate on the dash. What would be the cause of that - it's unlikely to be a coincidence?
lots of lights or just the loss of traction warning light, due to the OP flooring the accelerator once he'd taken his foot off the brake pedalGassing Station | General Gassing | Top of Page | What's New | My Stuff