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Author Discussion

jack01825

1,443 posts

27 months

[news] 
Wednesday 6th June 2012 quote quote all
hi, im looking for my first car, how much would you quote a 17 year old, no no claims located in east sussex on third part insurance on a mini 1000?

cheers
jack

Ash From Flux

869 posts

37 months

[news] 
Wednesday 6th June 2012 quote quote all
jack01825 said:
hi, im looking for my first car, how much would you quote a 17 year old, no no claims located in east sussex on third part insurance on a mini 1000?

cheers
jack
Hello
Insurance for young drivers is unfortunately through the roof at the moment. I don't think i've seen insurance under £1000 for your age for quite a while. I will happily have a proper look for you though on our system if you would like to PM the details below.
Thanks
Ash



  • *************
YOUR DETAILS
Name:
Post Code:
House Number:
DOB:
Best Quote/Excess:
Marital Status:
Time living in UK:
Occupation:
Social use, Commuting or Business use?:
When did you pass your test?:
Convictions or point within 5 years:
Claims or Accidents in 5 years:
Disabilities:

  • *************
VEHICLE
Reg:
Make:
Model:
CC:
Year:
Fuel:
Value:
Date Purchased:
Annual Mileage:
Overnight Parking:
Alarm, Immobiliser, tracker?:
Mods:
Rough BHP (if modded):
Do you own/drive another car?:
Have you owned any high performance cars/ what were they:

  • *************
COVER
Comp or TPFT:
NCB:
Protected?:




JonnyFive

26,707 posts

58 months

[news] 
Wednesday 6th June 2012 quote quote all
Ash From Flux said:
Hello
Insurance for young drivers is unfortunately through the roof at the moment. I don't think i've seen insurance under £1000 for your age for quite a while.
Unfortunately this is very true.. I've only just dipped under £1k and I'm 22, 2 years NCB etc.

jack01825

1,443 posts

27 months

[news] 
Wednesday 6th June 2012 quote quote all
sent u it but forgot this so adding it here

COVER
Comp or TPFT:tpft
NCB:none
Protected?:no

GBTurbo

212 posts

40 months

[news] 
Thursday 7th June 2012 quote quote all
Ash you have a PM. Thanks
Advertisement

wolves_wanderer

7,944 posts

106 months

[news] 
Thursday 7th June 2012 quote quote all
"Our best price is £550"
"Oh, that's a shame, I've got a quote for £457"
"Hang on..."
"We can do £450"

Cheeky buggers! Signed up for another year though smile

Ash From Flux

869 posts

37 months

[news] 
Thursday 7th June 2012 quote quote all
jack01825 said:
sent u it but forgot this so adding it here

COVER
Comp or TPFT:tpft
NCB:none
Protected?:no
Hello Jack,
I have tried to e-mail you back but getting mail delivery errors for some reason. I have also tried to PM you the same e-mail. Hopefully it comes through.

johnLL

6 posts

49 months

[news] 
Thursday 7th June 2012 quote quote all
I had a Marcos insured with Flux. I had a small claim following an incident with a pot hole and Flux told me that to provide matching wheels was "betterment". I had to resort to the small claims court to get any sense. Not a company that I would touch with a bargepole.

jack01825

1,443 posts

27 months

[news] 
Thursday 7th June 2012 quote quote all
Ash From Flux said:
Hello Jack,
I have tried to e-mail you back but getting mail delivery errors for some reason. I have also tried to PM you the same e-mail. Hopefully it comes through.
nope nothing :-(

did you try jackweedon@btinternet.com ?

thats my main one which usually always works the jack.weedon@yahoo doesnt work

Ash From Flux

869 posts

37 months

[news] 
Friday 8th June 2012 quote quote all
jack01825 said:
nope nothing :-(

did you try jackweedon@btinternet.com ?

thats my main one which usually always works the jack.weedon@yahoo doesnt work
Sent it to the BT one, hope that works. smile

GBTurbo

212 posts

40 months

[news] 
Friday 8th June 2012 quote quote all
Hi Ash did you get my message? Cheers

Just checked my emails thanks.

VinceFox

14,148 posts

41 months

[news] 
Sunday 10th June 2012 quote quote all
Hi, just renewed with Flux and have several issues. I've emailed directly about them but also thought they're worth knowing about on here.

1. Agreed quote to renew on the phone and payment was taken for £331. Paperwork comes through, £371 written on it. Now, to be clear I was absolutely emphatic they give me the final price on the phone with anything that had to be added and only authorised £331 to be taken. Watch this space.

2. Exclusion to use E117. It appears the car will only be insured at my home address overnight if it is in my garage. This is at best impractical and was not explained during the conversation that lead to renewal. If this is the a genuine limitation the policy is not fit for purpose in my case. There are several cars at my address, this one will not always be garaged overnight and at no point did i even imply it would.

3. E656, protection of no claims 4+ years. I have over fifteen years no claims and they are not referred to anywhere in the paperwork, this clause is the only thing i could find. Now, it may be that the clause itself is only appliccable for any policy that gets past four years ncb, but i've queried it anyway. Fortunately i have got pretty much every insurance certificate for the past fifteen years, somewhere! That said, the previous year is with flux anyway so they should have evidence of this already.


Overall, i have to say i only agreed to renew with flux to save any hassle, they were still a tenner more than admiral which i waived to avoid exposure to any cockups. Pretty unimpressed so far i have to say.


I'll update with the reply from the company if anyone wants to hear it.

ETA the policy, although payment has been taken, is not due to start until approximately the 25th. If the issues above aren't resolved i'll be cancelling it and won't expect to be charged. This is exactly the sort of thing the insurance ombudsman/trading standards are for.

Edited by VinceFox on Sunday 10th June 10:37


Edited by VinceFox on Sunday 10th June 10:44

Ash From Flux

869 posts

37 months

[news] 
Tuesday 12th June 2012 quote quote all
VinceFox said:
Hi, just renewed with Flux and have several issues. I've emailed directly about them but also thought they're worth knowing about on here.

1. Agreed quote to renew on the phone and payment was taken for £331. Paperwork comes through, £371 written on it. Now, to be clear I was absolutely emphatic they give me the final price on the phone with anything that had to be added and only authorised £331 to be taken. Watch this space.

2. Exclusion to use E117. It appears the car will only be insured at my home address overnight if it is in my garage. This is at best impractical and was not explained during the conversation that lead to renewal. If this is the a genuine limitation the policy is not fit for purpose in my case. There are several cars at my address, this one will not always be garaged overnight and at no point did i even imply it would.

3. E656, protection of no claims 4+ years. I have over fifteen years no claims and they are not referred to anywhere in the paperwork, this clause is the only thing i could find. Now, it may be that the clause itself is only appliccable for any policy that gets past four years ncb, but i've queried it anyway. Fortunately i have got pretty much every insurance certificate for the past fifteen years, somewhere! That said, the previous year is with flux anyway so they should have evidence of this already.


Overall, i have to say i only agreed to renew with flux to save any hassle, they were still a tenner more than admiral which i waived to avoid exposure to any cockups. Pretty unimpressed so far i have to say.


I'll update with the reply from the company if anyone wants to hear it.

ETA the policy, although payment has been taken, is not due to start until approximately the 25th. If the issues above aren't resolved i'll be cancelling it and won't expect to be charged. This is exactly the sort of thing the insurance ombudsman/trading standards are for.

Edited by VinceFox on Sunday 10th June 10:37


Edited by VinceFox on Sunday 10th June 10:44
Hello

Thank you for posting. I'm sorry to hear about the issues you have. If you are still having problems then feel free to PM me some details and I can look into this for you and get answers etc.

Thanks
Ash

Dalto123

1,805 posts

32 months

[news] 
Tuesday 12th June 2012 quote quote all
Ash From Flux said:
Hello
Insurance for young drivers is unfortunately through the roof at the moment. I don't think i've seen insurance under £1000 for your age for quite a while. I will happily have a proper look for you though on our system if you would like to PM the details below.
Thanks
Ash



  • *************
YOUR DETAILS
Name:
Post Code:
House Number:
DOB:
Best Quote/Excess:
Marital Status:
Time living in UK:
Occupation:
Social use, Commuting or Business use?:
When did you pass your test?:
Convictions or point within 5 years:
Claims or Accidents in 5 years:
Disabilities:

  • *************
VEHICLE
Reg:
Make:
Model:
CC:
Year:
Fuel:
Value:
Date Purchased:
Annual Mileage:
Overnight Parking:
Alarm, Immobiliser, tracker?:
Mods:
Rough BHP (if modded):
Do you own/drive another car?:
Have you owned any high performance cars/ what were they:

  • *************
COVER
Comp or TPFT:
NCB:
Protected?:
Any chance you could do the same for me on a Mini Mayfair/City Ash? In a similar position (will be 19 in next couple of weeks with 0 no claims (been driving as a named driver for nearly 2 yrs claim free)

Ash From Flux

869 posts

37 months

[news] 
Tuesday 12th June 2012 quote quote all
Hello
Yeah thats fine, pop the details over to me and i'll take a look.
Thanks

Simond S

3,888 posts

146 months

[news] 
Wednesday 13th June 2012 quote quote all

Just had a renewal letter come through.

Is it normal to have a Policy issue fee, finance fee and excess protection fee?

These three fees come to £104.99

Ash, reference 20841839 smile

Ash From Flux

869 posts

37 months

[news] 
Thursday 14th June 2012 quote quote all
Simond S said:
Just had a renewal letter come through.

Is it normal to have a Policy issue fee, finance fee and excess protection fee?

These three fees come to £104.99

Ash, reference 20841839 smile
Hello

It looks like you have got a large excess of £1000 on the policy (some of that being voluntary) which has made a significant saving on your insurance. But what we have offered to you at renewal is the same as what you took out with us last year which is the excess protection. It is optional however but it costs £49.99 and makes your excess £0. The policy set up fee is £30 which always applied to new policies and renewals. The finance fee is £25 for setting up agreements etc which can be taken off if you decide to pay in full. If you get any quotes elsewhere with similar terms that are cheaper then please give us a call to see if the renewals team can do anything else. Your policy is set to be automatically renewed so please call us if you need to make any changes or don't want the policy etc.

Thanks
Ash

Simond S

3,888 posts

146 months

[news] 
Friday 15th June 2012 quote quote all
Ash From Flux said:
Hello

It looks like you have got a large excess of £1000 on the policy (some of that being voluntary) which has made a significant saving on your insurance. But what we have offered to you at renewal is the same as what you took out with us last year which is the excess protection. It is optional however but it costs £49.99 and makes your excess £0. The policy set up fee is £30 which always applied to new policies and renewals. The finance fee is £25 for setting up agreements etc which can be taken off if you decide to pay in full. If you get any quotes elsewhere with similar terms that are cheaper then please give us a call to see if the renewals team can do anything else. Your policy is set to be automatically renewed so please call us if you need to make any changes or don't want the policy etc.

Thanks
Ash
Appreciate the update Ash, let's let it roll.

Rob205

10 posts

56 months

[news] 
Saturday 16th June 2012 quote quote all
I just have to get this off my chest while I’m still boiling with fury at Adrian Flux insurance brokers. I’ll stick to the facts:

1) Took out three separate insurance policies at the same time through Adrian Flux insurance brokers, one per classic car that I own, paid in full up front.

2) Adrian Flux notify me later that I’m going to be charged an additional premium for non-disclosure of an accident. This was an accident my wife had on her insurance policy, nothing to do with me at all and she’s not even a named driver on my classic policies.

3) Adrian Flux agreed to waive the additional premium but then reinstate the claim for a different additional premium for non-disclosure of a different accident in 2008. Turns out the accident in question was disclosed to them but only recorded against two of the policies. Besides which this was as no-fault accident on my part, I got a full pay out from the other party insurance.

4) Adrian Flux agreed to waive the additional premium but then reinstate the claim for a different additional premium for non-disclosure of a different accident. Turns out the accident in question occurred in 2005, they only asked for accidents/claims within the last five years. Besides which this also was as no-fault accident on my part, I got a full pay out from the other party insurance.

5) Adrian Flux agreed to waive the additional premium but then ask for additional premium as I cannot provide documentary proof of the alarm on one of the cars as it was fitted before my ownership. Accepted reluctantly I had to pay this, was given 7 days to also provide a copy of my driving licence in a supplied envelope.

6) I used the business reply postage paid First Class envelope supplied by Adrian Flux to send in the copy of my driving licence then six days later receive a text to my mobile notifying me that my insurance is cancelled – on calling in I was informed that the business reply paid First Class envelope with their pre-printed address hadn’t been received - must have got “lost in the post”.

7) I have been told by Adrian Flux that they took it upon themselves to cancel the policy with the insurance company as they could find no record of receiving the copy of my licence, this action was not instigated by the insurance company. For this privilege I owe the insurance company a £20 administration fee, Adrian Flux a £25 administration fee plus £21.70 commission for their services.

Letters to Trading Standards and the FSA are being drawn up, copies will be supplied to Adrian Flux and the insurance company involved as the latter deserve to know the kind of service the broker they deal with is delivering.

Bit of background - I am a middle aged company director with completely clean driving licence and now I will have to declare in the future I’ve had insurance cancelled. I am taking legal advice. I’ll leave you to draw your own conclusions as to the competence of Adrian Flux insurance brokers.

Buyer beware.

This was also posted as a separate thread but was deleted, truth will out one way or another though.

TheD

2,483 posts

68 months

[news] 
Saturday 16th June 2012 quote quote all
I had just read your other thread before it was deleted. You are really wanting to get yourself in a bit of bother with the big boys. Go for it Rob me old son
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