RE: PHers To Get Up To 15% Insurance Discount With Flux

[kiethton]

Ash From Flux said:

kiethton said:

Hi Ash, renewal time and I've had a quote through at £1192.80....a brief confused.com quote (without refining) has given the admiral group at prices from £650.

I like flux and the cover given so am happy to pay a SMALL premium for the DOC but near double is a bit rich...can somebody give me a call in the morning? - tried ringing but lines closed?

Hi Kiethton,

Yes, no problem. Can you DM me your details, and a convenient time before 5.30, and I'll get sorted for you.

Thanks,

Ash

Hi Ash, thanks they did call me back but needed me to send in screenshots of the quote I got as they could only get to £1k.

I did it immediately (although the price then went down further to £575) and got the confirmation of receipt e-mail. How long will it take to get back to me do you know as I don't want to loose my new, cheap quote (with an Oleg!) if you guys can't be competitive...

[Ash From Flux]

kiethton said:

Hi Ash, thanks they did call me back but needed me to send in screenshots of the quote I got as they could only get to £1k.

I did it immediately (although the price then went down further to £575) and got the confirmation of receipt e-mail. How long will it take to get back to me do you know as I don't want to loose my new, cheap quote (with an Oleg!) if you guys can't be competitive...

Hi Kiethton,

I did check on the file shortly after, and saw that proof had been requested. You can either a) ping over the email you used to send them and I'll trace or b) forward the original email with the screenshots to [e-mail]. Either way, I can sort ASAP.

Thanks!

Ash

[Ash From Flux]

Gretchen said:

It didn't.

Unfortunately someone your end had omitted the named driver when they ran the on line quote this morning. However, I have taken it out with you, despite being higher than expected, as the policy seems better than offered elsewhere.

Thanks.

Ah, good to hear we got there in the end, regardless.

Thanks,

Ash

[Ash From Flux]

Davie said:

Just had my renewal come in for the Volvo and it's the same as I paid last year give or take a few pence. I'm not even going to bother comparing the market or getting confused.com even if she wants a baby Oleg even more than a real one..

You have my business (x2) for another year.

Edited by Davie on Wednesday 9th April 19:44

That's great stuff, Davie!

Haha, Baby Oleg's are overrated

Have a cracking weekend.

Thanks,

Ash

[kiethton]

kiethton said:

Ash From Flux said:

kiethton said:

Hi Ash, renewal time and I've had a quote through at £1192.80....a brief confused.com quote (without refining) has given the admiral group at prices from £650.

I like flux and the cover given so am happy to pay a SMALL premium for the DOC but near double is a bit rich...can somebody give me a call in the morning? - tried ringing but lines closed?

Hi Kiethton,

Yes, no problem. Can you DM me your details, and a convenient time before 5.30, and I'll get sorted for you.

Thanks,

Ash

Hi Ash, thanks they did call me back but needed me to send in screenshots of the quote I got as they could only get to £1k.

I did it immediately (although the price then went down further to £575) and got the confirmation of receipt e-mail. How long will it take to get back to me do you know as I don't want to loose my new, cheap quote (with an Oleg!) if you guys can't be competitive...

Ash From Flux said:

Hi Kiethton,

I did check on the file shortly after, and saw that proof had been requested. You can either a) ping over the email you used to send them and I'll trace or b) forward the original email with the screenshots to [e-mail]. Either way, I can sort ASAP.

Thanks!

Ash

Ash, thanks for the help, got it all sorted and renewed for £560 this morning, 47% of the renewal price

Would have been good if they could have offered it straight off the bat though!

[Ash From Flux]

To update the thread, with our upcoming Easter Opening hours;

Good Friday - 9am - 4pm
Saturday 19th April - 9am - 4pm
Easter Sunday - Closed (Closed every Sunday, anyway)
Easter Monday - Closed
Tuesday - Normal Office Hours.

Thanks,

Ash

[macdaddy11]

Hi Ash,

I was wondering if you can shed some light on a renewal:

Civic 1.5 '97 that I was quoted £500 for. It has gone up a bit since last year, but I'm amazed at the cost when compared to someone like Direct Line who can do it for about £286. I'd like to stay with Flux, but I'm not confident this can be matched. The only mods are an exhaust system and K&N filter, nothing crazy. Car's on a driveway, low crime area, and 8 years NCB. Is there anything you can do to help?

Thanks

Ally

[Ash From Flux]

macdaddy11 said:

Hi Ash,

I was wondering if you can shed some light on a renewal:

Civic 1.5 '97 that I was quoted £500 for. It has gone up a bit since last year, but I'm amazed at the cost when compared to someone like Direct Line who can do it for about £286. I'd like to stay with Flux, but I'm not confident this can be matched. The only mods are an exhaust system and K&N filter, nothing crazy. Car's on a driveway, low crime area, and 8 years NCB. Is there anything you can do to help?

Thanks

Ally

Wow. That is a big difference. Were the mods declared to Direct Line? Ping me a DM with your reference and I'll get this looked into for you.

Thanks,

Ash

[TREMAiNE]

Hi Ash

Hopefully you see this -

I'm just trying to get a renewal quote for my RX-8.

Admiral (who I am currently with) offered me a policy for £798, however, I've managed to find another company via HIC who will do it for £730.

I called up Adrian Flux and mentioned PH, unfortunately the best I could get was £900, which is very high!!!

Are you able to work your magic and see what you can do?

Cheers

[Ash From Flux]

TREMAiNE said:

Hi Ash

Hopefully you see this -

I'm just trying to get a renewal quote for my RX-8.

Admiral (who I am currently with) offered me a policy for £798, however, I've managed to find another company via HIC who will do it for £730.

I called up Adrian Flux and mentioned PH, unfortunately the best I could get was £900, which is very high!!!

Are you able to work your magic and see what you can do?

Cheers

Will DM you now, Tremaine.

Thanks,

Ash

[TREMAiNE]

Ash From Flux said:

Will DM you now, Tremaine.

Thanks,

Ash

Cheers, I've replied! Hopefully you can quote me happy! Oh st, that's Aviva!

[Ash From Flux]

TREMAiNE said:

Cheers, I've replied! Hopefully you can quote me happy! Oh st, that's Aviva!

That's an instant decline now, I'm afraid...

Haha. Leave it with me, I'll do my best

Thanks,

Ash

[Mr SFJ]

Hi Ash,

My renewal is up next year, and whilst having a look about I noticed that you provide discounts for people with Dash Cameras installed. Can you confirm that a Mini 0801 Dash Camera is included?

Cheers

SFJ.

[Ash From Flux]

Mr SFJ said:

Hi Ash,

My renewal is up next year, and whilst having a look about I noticed that you provide discounts for people with Dash Cameras installed. Can you confirm that a Mini 0801 Dash Camera is included?

Cheers

SFJ.

Hi SFJ,

Hope you're well. Glad to hear you've got a dash cam. Having a look at the approved list (http://www.adrianflux.co.uk/dash-cam-insurance/#sr=d&m=n&cp=d&ct=-tmc&ts=1397735422), at current, it's not on there but it seems like a decent product. I'll do some probing and see if it can be added.

Thanks,

Ash

[Mr SFJ]

Ash From Flux said:

Mr SFJ said:

Hi Ash,

My renewal is up next year, and whilst having a look about I noticed that you provide discounts for people with Dash Cameras installed. Can you confirm that a Mini 0801 Dash Camera is included?

Cheers

SFJ.

Hi SFJ,

Hope you're well. Glad to hear you've got a dash cam. Having a look at the approved list (http://www.adrianflux.co.uk/dash-cam-insurance/#sr=d&m=n&cp=d&ct=-tmc&ts=1397735422), at current, it's not on there but it seems like a decent product. I'll do some probing and see if it can be added.

Thanks,

Ash

Hi Ash,

If you could that would be great, as that can sway me toward my renewal with yourselves next month as it's a great camera!

[Ash From Flux]

Mr SFJ said:

Hi Ash,

If you could that would be great, as that can sway me toward my renewal with yourselves next month as it's a great camera!

Have DM'ed you.



Thanks.

[g h j]

hmm pretty crap service to be honest,im on the phone to your customer service as I write and so far its 45 minutes,customer service advisor has not a clue,service leaves a lot to be desired

[Ash From Flux]

g h j said:

hmm pretty crap service to be honest,im on the phone to your customer service as I write and so far its 45 minutes,customer service advisor has not a clue,service leaves a lot to be desired

Sorry to hear this. Feel free to DM your reference and contact number, and I'll be happy to get this looked into and addressed.

Thanks,

Ash

[Humper]

Just spent 3 lots of 20 mins on hold to yourselves, finally had enough time 3rd time to wait for your pitifully slow call centre to answer to get a quote to add an additional bike(and the price was similar to compare sites when i tried with no bonus, whereas i have 20 odd years claim free on my multi bike policy with you)Was told this was due to the Holiday Monday(this was the TUESDAY...)
Then today yet another email asking for my limited mileage declaration? Though as I sent all 3 at once and you have the other 2? Though not according to the rather sniffy lady i eventually got through to today, i must not have sent it?.

Possibly the slowest company I have ever dealt with at answering the telephone, hope I never have to make a claim.

[Ash From Flux]

Humper said:

Just spent 3 lots of 20 mins on hold to yourselves, finally had enough time 3rd time to wait for your pitifully slow call centre to answer to get a quote to add an additional bike(and the price was similar to compare sites when i tried with no bonus, whereas i have 20 odd years claim free on my multi bike policy with you)Was told this was due to the Holiday Monday(this was the TUESDAY...)
Then today yet another email asking for my limited mileage declaration? Though as I sent all 3 at once and you have the other 2? Though not according to the rather sniffy lady i eventually got through to today, i must not have sent it?.

Possibly the slowest company I have ever dealt with at answering the telephone, hope I never have to make a claim.

Hi Humper,

Really sorry to hear this. It doesn't sound like you had a great experience, I must admit. Last Tuesday was one of the busiest days we're ever had. It is normally pretty busy after a long weekend, as we were closed on the Monday (hence the additional queries the following day), but our call quantities this time were unprecedented. Please feel free to DM your reference so that I can address your concerns with the appropriate managerial team.

Thanks,

Ash