RE: PHers To Get Up To 15% Insurance Discount With Flux

[JordanAtFlux]

No problem, sorry I couldn't be more help!

Thanks
Jordan

[CarsOrBikes]

I used Arian Flux for some years with my Mini, they were 'ok' as it had a modified engine etc, buy they were consistently blunt and very take it or leave it. They could only re-insure if you left it expired for a week or so and went back to the new business team, as it was only then that they knew they'd lost you, and really needed to get you back, totally daft, but other companies also do it.

For this 15% offer, I would check the quote from them on GoCompare or Confused, then call them, already having a a quote, to see where the discount is by using this wonder number.

[VEIGHT]

Hi,

I'm a fairly new customer and so far impressed. I've just changed our business car / van insurance plus personal car to you also.

I want to drive a friends car tomorrow. I have 3rd party (from yourselves) on this however would like fully comp.

The call centre said I could get fully comp on other cars if I took the policy out in the last 15 days but not now.

It would be no extra cost (however I'm happy to pay something) but nope can't do this.

It sounds like a 'computer says no' type of answer.

Can you help with this matter?

Thanks!

[Rob197]

Renewal came through last month, flux beat it by over £300! Wish I knew of the PH discount sooner to add to it haha

[JordanAtFlux]

VEIGHT said:

Hi,

I'm a fairly new customer and so far impressed. I've just changed our business car / van insurance plus personal car to you also.

I want to drive a friends car tomorrow. I have 3rd party (from yourselves) on this however would like fully comp.

The call centre said I could get fully comp on other cars if I took the policy out in the last 15 days but not now.

It would be no extra cost (however I'm happy to pay something) but nope can't do this.

It sounds like a 'computer says no' type of answer.

Can you help with this matter?

Thanks!

Hi,

We do offer an additional benefit at the cost of £25 for the year, this 'Ups' the level of cover to Comprehensive on the 'Driving other cars' benefit - However as it's a bolt on, we quite rightly can only add this on within 14 days of the insurance policy starting.

Unfortunately as an insurance broker it's out of our hands I'm afraid. If there was something more I could do, I would.

Sorry!

Kind regards

Jordan

[fatboy b]

Rob197 said:

Renewal came through last month, flux beat it by over £300! Wish I knew of the PH discount sooner to add to it haha

There is no PH discount with Flux. It's all BS. When I last used them, I had a flyer with my renewal that said "we'll beat any quote". So I went to the market and got a few quotes, some of which were lower than Flux. I called up and had a chat. Turns out they couldn't actually beat any quote. When I also mentioned I was a member of PH, "oh, that discount was already applied".

They are the biggest bunch of BS-ers I've dealt with in the insurance game. The sooner they're off of PH, the better IMO.

[JordanAtFlux]

fatboy b said:

There is no PH discount with Flux. It's all BS. When I last used them, I had a flyer with my renewal that said "we'll beat any quote". So I went to the market and got a few quotes, some of which were lower than Flux. I called up and had a chat. Turns out they couldn't actually beat any quote. When I also mentioned I was a member of PH, "oh, that discount was already applied".

They are the biggest bunch of BS-ers I've dealt with in the insurance game. The sooner they're off of PH, the better IMO.

Hi,

Sorry to hear you didn't have the best experience with us.

I can, however, assure you there is up to 15% discount for being a member of Pistonheads. In fact, we actually have a new 'Car club scheme' which PH members have access to, too.

Thanks

Jordan

[Rob197]

So can you update my policy to add ph discount?

[JordanAtFlux]

Rob197 said:

So can you update my policy to add ph discount?

If you DM me with your policy number I'll certainly take a look into it.

Cheers

Jordan

[fatboy b]

JordanAtFlux said:

fatboy b said:

There is no PH discount with Flux. It's all BS. When I last used them, I had a flyer with my renewal that said "we'll beat any quote". So I went to the market and got a few quotes, some of which were lower than Flux. I called up and had a chat. Turns out they couldn't actually beat any quote. When I also mentioned I was a member of PH, "oh, that discount was already applied".

They are the biggest bunch of BS-ers I've dealt with in the insurance game. The sooner they're off of PH, the better IMO.

Hi,

Sorry to hear you didn't have the best experience with us.

I can, however, assure you there is up to 15% discount for being a member of Pistonheads. In fact, we actually have a new 'Car club scheme' which PH members have access to, too.

Thanks

Jordan

So can you expain (a) why do you send out flyers that say "we'll beat any quote" when you can't, and (b) when I got my quote, I then disclosed for the first time that I was a PH member, the reply was "oh, that discount is already included"?

Sorry, but it's bollux.

[JordanAtFlux]

Sure, no problem.

The beat any quote promotion has terms & conditions which unfortunately won't always be met - We certainly do try and beat all quotes where possible and all that meet the terms and conditions!

Secondly, the PH discount is our owners club/forum discount - When you purchase a policy we ask the question "Are you a member of any car owners clubs/forums" which PH will fall under as it's a motoring forum. If you answered 'Yes' to this question, we will apply the discount when calculating your quote. By all means if you can DM me your policy number I can trace the telephone call to clarify.

Kind regards

Jordan

[Rob197]

Thanks for the reply, I guess I have it cos I sed im member or cliosport.net

[Shaoxter]

OK a bit of a rant:

So I was getting some insurance quotes for my MR2 Turbo and Adrian Flux came up cheapest. All was well and good, guy I spoke to on the phone seemed knowledgeable and friendly. Quote was £365 for fully comp, all mods declared.... or so I thought.

They ask me to submit some documents, including a modified vehicle report form. After returning the form they tell me that half the mods I declared weren't specified when I originally rang them up, and that my premium would be increased by £75. Thing is, before I called any insurers I made a list of all the mods on the car and made sure to go through them one by one when I was getting quotes so I'm sure I mentioned everything to them.

Seems like they conveniently forgot to write down some mods on the phone and are now asking for more... rolleyes I asked for a recording of the call but that apparently costs £15. I also asked how much it would be to cancel the policy and they'd give me back less than £300. I thought there was a cooling off period? Not impressed.

[JordanAtFlux]

Hi,

Sorry to hear about this - Could you send me a DM with your policy number? I can certainly arrange to listen to the call and get this resolved for you.

Kind regards
Jordan

[Urban Sports]

Any chance of 85% discount so you are at least somewhere near competitive?

[Pooh]

Urban Sports said:

Any chance of 85% discount so you are at least somewhere near competitive?

Exactly, I managed to insure my Maserati with a major insurer for less than half what Adrian Flux wanted and the excess was also less than half.

[philvector]

FAO Jordan

Hi Jordan,

I'm in the process of moving from Ireland to the Uk.

I'm importing my car, an '03 1.9 diesel Alfa 156.

I have been getting ridiculous online quotes thus far and was wondering what Flux can offer.

I am 33 and have been driving for 14 years, I currently have a clean licence with no claims bonus in Ireland of 6 years.

I am seeking comprehensive or third party f & t insurance, my car will be used for private use only and will be parked in an apartment block carpark off street in the London W3 area.
I will be the policy holder and there wont be any other drivers added.
My annual mileage would be between 5k and 8k approx.
The car is a standard RHD 4 door saloon and I wouldn't value it more than 1000-1500 gbp.

Could you please pm me if you need further info,I'd be very interested in hearing what you guys can offer.

Some of the quotes I've received thus far have been crazily high. My current insurance in Ireland costs less than £375 and I'm getting quotes back of £900+.

Regards

Phil

Edited by philvector on Saturday 6th September 22:06

Edited by philvector on Saturday 6th September 22:07

[JordanAtFlux]

Urban Sports said:

Any chance of 85% discount so you are at least somewhere near competitive?

I'm more than happy to have another look at a quote/policy to see if any of our 40+ insurers can offer a more competitive premium - Send me a DM with your details & I'll see what I can do.

Jordan

[JordanAtFlux]

philvector said:

FAO Jordan

Hi Jordan,

I'm in the process of moving from Ireland to the Uk.

I'm importing my car, an '03 1.9 diesel Alfa 156.

I have been getting ridiculous online quotes thus far and was wondering what Flux can offer.

I am 33 and have been driving for 14 years, I currently have a clean licence with no claims bonus in Ireland of 6 years.

I am seeking comprehensive or third party f & t insurance, my car will be used for private use only and will be parked in an apartment block carpark off street in the London W3 area.
I will be the policy holder and there wont be any other drivers added.
My annual mileage would be between 5k and 8k approx.
The car is a standard RHD 4 door saloon and I wouldn't value it more than 1000-1500 gbp.

Could you please pm me if you need further info,I'd be very interested in hearing what you guys can offer.

Some of the quotes I've received thus far have been crazily high. My current insurance in Ireland costs less than £375 and I'm getting quotes back of £900+.

Regards

Phil

Edited by philvector on Saturday 6th September 22:06

Edited by philvector on Saturday 6th September 22:07

Hi Phil,

I'm sure we can help - You'll be needing Chassis number insurance in order to register the vehicle on UK plates I assume. I'm sure I can help - Can you send me a DM with some contact details so I can arrange to get in touch?

Thanks
Jordan

[Shaoxter]

Shaoxter said:

OK a bit of a rant:

So I was getting some insurance quotes for my MR2 Turbo and Adrian Flux came up cheapest. All was well and good, guy I spoke to on the phone seemed knowledgeable and friendly. Quote was £365 for fully comp, all mods declared.... or so I thought.

They ask me to submit some documents, including a modified vehicle report form. After returning the form they tell me that half the mods I declared weren't specified when I originally rang them up, and that my premium would be increased by £75. Thing is, before I called any insurers I made a list of all the mods on the car and made sure to go through them one by one when I was getting quotes so I'm sure I mentioned everything to them.

Seems like they conveniently forgot to write down some mods on the phone and are now asking for more... rolleyes I asked for a recording of the call but that apparently costs £15. I also asked how much it would be to cancel the policy and they'd give me back less than £300. I thought there was a cooling off period? Not impressed.

So I gave up and paid the additional premium because it still worked out to be the cheapest quote.

The cynical side of me thinks this:
- During the initial quote I read off all the mods and they conveniently forget to note down the aftermarket ECU and consequent increase in bhp, so quote comes in cheap.
- When I call back to take out the policy they read back the list of mods and I nod along to everything, probably not paying attention and the ECU was not mentioned. My fault for not being more careful I know.
- I submit the modified vehicle form mentioning an ECU and hey presto the premium suddenly increases.
- Then I become buggered either way because it's ~£90 (25% of the premium) to cancel even within the 14 day cooling off period.

So basically lure you in with something that looks attractive so you don't go elsewhere, but then you're in for a little surprise and there's no way out. A bit like going into a Bangkok "massage" place.

But that's just me being cynical, I'm sure it was an honest mistake But then why not go through the modifications in exactly the same format as the modified vehicle form to avoid confusion?