RE: PHers To Get Up To 15% Insurance Discount With Flux
Discussion
qooqiiu said:
Why is it that current Flux customers are having to pay a premium rate number when ringing up? A 13 minute call has cost me nearly £6!
Just another example of insurance companies taking their customers for granted and ripping them off at every given opportunity.
Hi, Just another example of insurance companies taking their customers for granted and ripping them off at every given opportunity.
Sorry to hear this, if you ever need to get in touch and would like a free call back then by all means drop me a DM and I can arrange for us to call you.
Kind regards,
Jordan
qooqiiu said:
Not really the point.
The point I was making was why are flux customers having to ring a premium rate number in order to discuss anything? It's a Liberty to say the least.
Apologies in that case, the most I can do is to offer a free call back or if you contact me via DM/email I can try and save you even having to speak to us over the phone. We always do our best to help.The point I was making was why are flux customers having to ring a premium rate number in order to discuss anything? It's a Liberty to say the least.
Kind regards,
Jordan
FalconWood said:
It would always be nice to get a 15% discount but on the two occasions I have asked Adrian Flux for a quote I have heard nothing back from them at all!!!
Hi FalconWood,This sounds odd - When you asked for a quote how do you mean you have heard nothing back? Have you used our call back system? Please feel free to DM me your details and I will personally arrange a call back for you. Apologies on behalf for any issues you have previously had.
Kind regards,
Jordan
Can somebody explain exactly what 'like for like' means on modifications? Despite asking numerous times and failing to get an answer it makes me slightly suspicious.
As standard my car is worth about £1k but it's had about £8k of engine work done - with other mechanical upgrades too. I'm trying to make sure if somebody runs into it and completely destroys it I don't end up getting just £1k back. I'm trying to insure the car to cover the true cost of replacement - the whole point of a fully comp policy.
As standard my car is worth about £1k but it's had about £8k of engine work done - with other mechanical upgrades too. I'm trying to make sure if somebody runs into it and completely destroys it I don't end up getting just £1k back. I'm trying to insure the car to cover the true cost of replacement - the whole point of a fully comp policy.
Sensibleboy said:
Flux did the same with me. Mid policy I added an Omex ECU, Piper cams, Jenvey throttle bodies etc and I paid an extra £70 ish. Come renewal time non of these modifications were on the list of declared modifications! Slightly worrying.
Seems familiar to when my Focus RS was with Flux. I gave them, as requested, a printed copy of the exceptionally long modification list for all the performance / engine work done on my car. Next year at renewal when the paperwork came through I noticed the modifications were listed purely as "exhaust, filter & remap", ignoring everything that had actually been done to the car. It got brushed off as an "administrative error" yet couldn't provide me with a copy of the list of mods I gave them at policy inception the previous year, so i'm sure if I had an accident they'd have claimed I wasn't insured due to undeclared modifications.Since then I've exclusively used Need 2 Insure & Greenlight as at least that way you deal with a decent specialist broker who DOES keep a proper list of all modifications and doesn't edit them down to suit their own paperwork / database, etc.
Edited by AlexRS2782 on Sunday 22 March 23:24
Edited by AlexRS2782 on Sunday 22 March 23:25
Zbornak said:
On fully comprehensive policies, are named drivers also comprehensively covered?
Thanks!
Hi,Thanks!
That is correct. If you take a Comprehensive policy out, all named drivers on the policy are covered on a Comprehensive basis.
Thanks
Sensibleboy said:
Can somebody explain exactly what 'like for like' means on modifications? Despite asking numerous times and failing to get an answer it makes me slightly suspicious.
As standard my car is worth about £1k but it's had about £8k of engine work done - with other mechanical upgrades too. I'm trying to make sure if somebody runs into it and completely destroys it I don't end up getting just £1k back. I'm trying to insure the car to cover the true cost of replacement - the whole point of a fully comp policy.
Hi,As standard my car is worth about £1k but it's had about £8k of engine work done - with other mechanical upgrades too. I'm trying to make sure if somebody runs into it and completely destroys it I don't end up getting just £1k back. I'm trying to insure the car to cover the true cost of replacement - the whole point of a fully comp policy.
Like for like cover on modifications means that in the event of a claim, the modifications will be replaced on a like for like basis. As oppose to many insurers who don't offer this cover which would mean in the event of a claim the vehicle is repaired to a standard state. As an example you could have a set of £3000 wheels on your vehicle, if it left the factory on steel wheels & trims and you didn't have like for like cover and the wheels were damaged in an accident you would then have the vehicle repaired with standard steels and trims again. As we cover like for like, damaged wheels would be replaced with the after-market part again.
I hope this helps?
Thanks.
How do your policies work on "Agreed Value"
As many companies are saying that cars are worth a lot less than they are, so as to pay that amount, or less in the event of a total loss in an accident or theft claim
For instance, if you tell me the car is worth £10,000 and I disagree, will you tell me that your computer system will not let you edit the value to its correct figure?
this is rather important in the Insurance industry, as it can be used against us consumers.
As many companies are saying that cars are worth a lot less than they are, so as to pay that amount, or less in the event of a total loss in an accident or theft claim
For instance, if you tell me the car is worth £10,000 and I disagree, will you tell me that your computer system will not let you edit the value to its correct figure?
this is rather important in the Insurance industry, as it can be used against us consumers.
16vKarlos said:
How do your policies work on "Agreed Value"
As many companies are saying that cars are worth a lot less than they are, so as to pay that amount, or less in the event of a total loss in an accident or theft claim
For instance, if you tell me the car is worth £10,000 and I disagree, will you tell me that your computer system will not let you edit the value to its correct figure?
this is rather important in the Insurance industry, as it can be used against us consumers.
Hi,As many companies are saying that cars are worth a lot less than they are, so as to pay that amount, or less in the event of a total loss in an accident or theft claim
For instance, if you tell me the car is worth £10,000 and I disagree, will you tell me that your computer system will not let you edit the value to its correct figure?
this is rather important in the Insurance industry, as it can be used against us consumers.
If you take an Agreed Value policy out you will then request what value you would like to set. We have a team of in house valuation experts who will then assess this and the photographs provided, as well as researching to establish if the value is reasonable/accurate. This is obviously usually very straight forward and then then value is set. If there is any reason why the value is not agreed we will advise you on what we would offer the value at, or offer you the chance to provide an independent valuation to back the requested value up.
I hope this helps? Any further questions please do fire away!
Jordan
I have be honest, I just went for a quote with Adrian Flux, and wanted a limited mileage policy, as well oddly enough, I don't actually do that many miles. To which they want to have a device in the car that records mileage, which for me is a big no no, I am sure they are honest when they say it only records the mileage and has nothing to do with driving styles or locations etc. But when told... "Its very easy all you have to do is plug it into the 12v socket and its on" I don't want cables all over the place just to be insured....
And Direct Line came back with a more competitive quote, which is annoying as I have used HIC before, and my last claim for when some old duffer drove into my T5 when it was parked outside was dealt with rapidly, even if the old duffers side are taking their sorry ass'd time so the claim isn't outstanding still (which doubles my initial quotations with most)
But the above is not something I am willing to concede at all...
And Direct Line came back with a more competitive quote, which is annoying as I have used HIC before, and my last claim for when some old duffer drove into my T5 when it was parked outside was dealt with rapidly, even if the old duffers side are taking their sorry ass'd time so the claim isn't outstanding still (which doubles my initial quotations with most)
But the above is not something I am willing to concede at all...
Sensibleboy said:
So if I have £8k worth of engine work done and the car is completely destroyed I could buy another car but the parts to build the engine would only be available brand new. So would any payout enable me to build another engine to the same spec?
My apologies, I somehow missed this post!If the parts are modifications to the engine (As an example if you bolted a supercharger to it, or an uprated turbo, as well as it having a standalone ECU) this would then be covered on a like for like basis. If you want to DM me details of the engine work you are referring to then I can certainly check out how we would cover it.
Alternatively we do offer an Agreed Value benefit which is available to purchase along side a policy which means you can request a pre-set agreed value that is agreed for the duration of the policy.
Yidwann said:
I have be honest, I just went for a quote with Adrian Flux, and wanted a limited mileage policy, as well oddly enough, I don't actually do that many miles. To which they want to have a device in the car that records mileage, which for me is a big no no, I am sure they are honest when they say it only records the mileage and has nothing to do with driving styles or locations etc. But when told... "Its very easy all you have to do is plug it into the 12v socket and its on" I don't want cables all over the place just to be insured....
And Direct Line came back with a more competitive quote, which is annoying as I have used HIC before, and my last claim for when some old duffer drove into my T5 when it was parked outside was dealt with rapidly, even if the old duffers side are taking their sorry ass'd time so the claim isn't outstanding still (which doubles my initial quotations with most)
But the above is not something I am willing to concede at all...
Hi,And Direct Line came back with a more competitive quote, which is annoying as I have used HIC before, and my last claim for when some old duffer drove into my T5 when it was parked outside was dealt with rapidly, even if the old duffers side are taking their sorry ass'd time so the claim isn't outstanding still (which doubles my initial quotations with most)
But the above is not something I am willing to concede at all...
If you want to DM me your details I can certainly check out what we can do without the Smartbox.
Kind regards,
Jordan
I've just been given a multiple vehicle quote, but been told it is not eligible for the 15% PH discount.
Without me searching through the whole thread, is there some small-print stating this exclusion? If so, my bad. If not - is this legit?
Looks like the search will have to continue.....
Jordan, will you look at this for me please? Policy reference is 373032503.
TIA
Without me searching through the whole thread, is there some small-print stating this exclusion? If so, my bad. If not - is this legit?
Looks like the search will have to continue.....
Jordan, will you look at this for me please? Policy reference is 373032503.
TIA
T40ORA said:
I've just been given a multiple vehicle quote, but been told it is not eligible for the 15% PH discount.
Without me searching through the whole thread, is there some small-print stating this exclusion? If so, my bad. If not - is this legit?
Looks like the search will have to continue.....
Jordan, will you look at this for me please? Policy reference is 373032503.
TIA
Hi,Without me searching through the whole thread, is there some small-print stating this exclusion? If so, my bad. If not - is this legit?
Looks like the search will have to continue.....
Jordan, will you look at this for me please? Policy reference is 373032503.
TIA
I've replied to your DM.
Kind regards,
Jordan
Not happy.
Just about to pay the premium, so confirming policy details on the phone, and I find out that the track day cover that I was assured IS included is in fact NOT included.
The premium is a little less than my renewal quote, but because I feel mucked around and disappointed I'll be sticking with my existing insurers. They don't offer track day cover either, but at least that fact was very clear from the start.
Just about to pay the premium, so confirming policy details on the phone, and I find out that the track day cover that I was assured IS included is in fact NOT included.
The premium is a little less than my renewal quote, but because I feel mucked around and disappointed I'll be sticking with my existing insurers. They don't offer track day cover either, but at least that fact was very clear from the start.
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