ABS warning light assistance

[Kawasicki]

I've worked on ABS system development and, as another poster commented, the chances that both rear axle ABS sensors and both wiring looms have failed is very, very low. And the money you have been asked to pay is a complete rip-off!

[pikey]

Kawasicki said:

I've worked on ABS system development and, as another poster commented, the chances that both rear axle ABS sensors and both wiring looms have failed is very, very low. And the money you have been asked to pay is a complete rip-off!

I agree, but I saw the diag print out and the prices are from a menu (and a fairly standard hourly ££ for London).

My grievance is simply that it should go at all on such a new & low mileage car. The service manager saying how normal it is for these to go and how many he changes doesn't make it alright.

[pikey]

Reply from Toyota: basically "tough st". They'll make a (very) minor contribution under goodwill, but the car is over 4 years old so it's not their problem.

Whilst they're correct, this isn't exactly reinforcing the perception pushed of Toyota having legendary build quality or excellent customer service.

When I think of the Civic I had prior.. never a sniff of a problem, recall, or reason to contact customer relations. Think it's safe to say I'll be avoiding Toyota in the future.

[The Wookie]

mcford said:

It seems a bit too coincidental to me that both rear sensors and wiring should be faulty. I've come across ABS faults before on a Japanese car (I imagine closely related to the Yaris), where the rear sensors have reported faults with the cause being water ingress into a junction block in the nearside front footwell, a clean up and drying out of the wiring later, no more problems.

Mmmm, I can just imagine

OBD check - Rear ABS sensors not working
Replace Sensors
OBD check - Rear ABS sensors not working
Replace Looms
OBD check - Rear ABS sensors not working
Hmm that's odd... fiddles about a bit, finds 20p junction block is a bit wet and knackered, replaces
OBD check - All clear

Here's your bill for 700 quid

[mcford]

The Wookie said:

Mmmm, I can just imagine

OBD check - Rear ABS sensors not working
Replace Sensors
OBD check - Rear ABS sensors not working
Replace Looms
OBD check - Rear ABS sensors not working
Hmm that's odd... fiddles about a bit, finds 20p junction block is a bit wet and knackered, replaces
OBD check - All clear

Here's your bill for 700 quid

You may not be too far off the mark. We had a customer in who owns a car manufactured by one of VWs companies. It had an ABS light on, could we fix it?

The car came in, on the seat was an invoice for £565 from the local main dealer for fitting a new ABS block and control unit. They took her money and didn't fix it. One computer scan later and replacing a broken fuse, we had the problem fixed.

[Kawasicki]

mcford said:

The Wookie said:

Mmmm, I can just imagine

OBD check - Rear ABS sensors not working
Replace Sensors
OBD check - Rear ABS sensors not working
Replace Looms
OBD check - Rear ABS sensors not working
Hmm that's odd... fiddles about a bit, finds 20p junction block is a bit wet and knackered, replaces
OBD check - All clear

Here's your bill for 700 quid

You may not be too far off the mark. We had a customer in who owns a car manufactured by one of VWs companies. It had an ABS light on, could we fix it?

The car came in, on the seat was an invoice for £565 from the local main dealer for fitting a new ABS block and control unit. They took her money and didn't fix it. One computer scan later and replacing a broken fuse, we had the problem fixed.

I've seen 2 new ABS units fitted to a car before the mechanic decided that maybe he also needs to use some intelligence when using diagnostics.

Be very careful about getting ripped off!