997.2 GTS booked in for 4yr service at OPC Chester
Discussion
crystalmethod said:
Do you still have the Porsche warranty? My GTS' battery has lost strength this winter, and I suspect Porsche will insist I put another chocolate one in if I want to renew the warranty. I'm hoping I can put a Bosch one in, and some common sense will prevail.
Yes I still have 1 year of the extended warranty left so I was pleasantly surprised the dealers agreed to fit my (far superior) Bosch S5 battery instead of one of their inferior and stupidly expensive units. If I choose to extend the warranty next March I'm sure they might have the typically archaic attitude that it needs to have a Porsche battery fitted so I have kept the original battery that I could always fully charge prior to the inspection and extend the warranty before refitting my Bosch!SkinnyPete said:
I visited them on numerous times in short succession and each time I came away disappointed.
Booked it in for some simple issues which they repeatedly failed to fix although Wilmslow got it right first time and without having to be prompted. They also broke my satnav/pcm/dash/cruise control and it took them 2 visits to undo this.
I also made a booking to retrofit sport mode and when but when I came to collect the car they hadnt done it because my car is a gen 2 car and gen 2 cars can't have sport mode...apparently.
They also tried to bill me over £1100 for new dampers because of some surface rust, I am not joking.
In the end I complained but that was no good either, I found the after sales managers words and tone to be incongruent and insincere (never mind not actually explaining or apologising for anything).
Utterly appalling experience.
I'm not the only one who thinks they are s
te.
Not surprised you are left so disappointed after your experience and I just can't understand how an OPC can have such varying levels of service. Wouldn't happen in my business and that's for sure!Booked it in for some simple issues which they repeatedly failed to fix although Wilmslow got it right first time and without having to be prompted. They also broke my satnav/pcm/dash/cruise control and it took them 2 visits to undo this.
I also made a booking to retrofit sport mode and when but when I came to collect the car they hadnt done it because my car is a gen 2 car and gen 2 cars can't have sport mode...apparently.
They also tried to bill me over £1100 for new dampers because of some surface rust, I am not joking.
In the end I complained but that was no good either, I found the after sales managers words and tone to be incongruent and insincere (never mind not actually explaining or apologising for anything).
Utterly appalling experience.
I'm not the only one who thinks they are s
te.taylor172 said:
I may well be sticking my head over the parapit here but id just like to say hello.
I am Laura, one of the Service Advisors at OPC Wilmslow.
Ive been on the forum many years and just happen to be one of those lucky few who's hobby and career over lap.
If you need anything. Drop me a message.
Hi LauraI am Laura, one of the Service Advisors at OPC Wilmslow.
Ive been on the forum many years and just happen to be one of those lucky few who's hobby and career over lap.
If you need anything. Drop me a message.
Nice of you to say hi!
This forum is great as for every OPC hater there are at least 5 others who love you! I went with Chester as they were a lot more precise at my point of initial enquiry.
Chris
jackwood said:
Result!
I'd be interested to se if your windows remain streak-free after a couple of weeks in wet weather. Let us know!
Hey Jack, you will be pleased to know that the seal which OPC Chester replaced on the inside of my drivers window has worked and is now 100% smear free!I'd be interested to se if your windows remain streak-free after a couple of weeks in wet weather. Let us know!
You guys had me thinking it was an 911 disease with no known cure so a top result indeed!
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