Reporting potholes, a new website?

Reporting potholes, a new website?

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Discussion

robinessex

Original Poster:

11,074 posts

182 months

Friday 29th April 2016
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Ok guys, I may have re-invented the tea pot, but! Our local council, having sold out to the county council re pothole reporting and repair, who’ve made the procedure a pain in the arse, I’ve found this lovely website that makes it a piece of cake. https://www.fixmystreet.com/ I’m up to +50 reports now, tally ho, and with any luck, I’ve probably got them to potentially have used up all the pothole fixing budget for this year!!

randlemarcus

13,530 posts

232 months

Friday 29th April 2016
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That one works much better if you have multiple users reporting the same issues. You wouldnt have friends called Robin Hants, and Robin North Lincolnshire, do you? smile

Shakermaker

11,317 posts

101 months

Friday 29th April 2016
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Does it have a geo-location app based service that links to it at all, so you can merely snap and send direct from your smartphone which they can then investigate with a specific location on the photo?

robinessex

Original Poster:

11,074 posts

182 months

Friday 29th April 2016
quotequote all
Shakermaker said:
Does it have a geo-location app based service that links to it at all, so you can merely snap and send direct from your smartphone which they can then investigate with a specific location on the photo?
Might have, but the wife refuses to hang out the window with her mobile taking pics of potholes ! Maybe it was because I released her seat belt !!!

Riley Blue

20,988 posts

227 months

Friday 29th April 2016
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How do I report the whole of Sheffield?

bobbo89

5,234 posts

146 months

Friday 29th April 2016
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That website is the bane of my life, duplication after duplication and it also allows people to report potholes that aren't even in our district!

robinessex

Original Poster:

11,074 posts

182 months

Friday 29th April 2016
quotequote all
bobbo89 said:
That website is the bane of my life, duplication after duplication and it also allows people to report potholes that aren't even in our district!
Blame the bloody government. Potholes should be the exception, not the status quo. With the govenment not allowing the required level of expenditure to eradicate the problem, it will continue ad finitum. And what's even worse, the dam PRIVATE contractors are doing a crap job. Very poorly repaired, often don't last more than a year before needing doing again. Not that they are bothered, they just get paid to do them again! Perpetual income.

Allyc85

7,225 posts

187 months

Friday 29th April 2016
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I've used Fix my Street for reporting potholes in east Devon, and to be fair to the council most are repaired in a couple weeks. They also were quick in replying to an issue with a B road into the village flooding, fly tipping and fallen trees blocking paths.

Great service smile

Dario1

132 posts

100 months

Friday 29th April 2016
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I have been paid out twice by my local council for pothole damage.

£1200 for wrecking my DC2 suspension and alloy the first time.

£200 for a new runflat for the 335d the second.

Bristol spark

4,382 posts

184 months

Friday 29th April 2016
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I have to say, one of the good (possibly only) thing about Bristol council is, there are very few pot holes!


rainmakerraw

1,222 posts

127 months

Friday 29th April 2016
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Dario1 said:
I have been paid out twice by my local council for pothole damage.

£1200 for wrecking my DC2 suspension and alloy the first time.

£200 for a new runflat for the 335d the second.
That's one handy thing about fixmystreet. If you can prove the council were aware of the pothole and subsequently your car is damaged by it due to lack of repair, you've got them bang to rights. This website logs the location of the damage, creates an on-site report and sends a copy to your local council. The site then logs it on your account (based on your email address), and the whole process takes less than 30 seconds. Perfect!

I use their mobile app and report potholes left right and centre (worst luck) in our local area. I simply tag it 'Deep pothole, worried about suspension and tyre damage to my car'. They get fixed up PDQ now, usually within 24 hours. hehe

cb010

76 posts

112 months

Saturday 30th April 2016
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Worcestershire County Council is among a growing number of local authorities who no longer accept reports from that site.

You can click on the local authority name on that site and it'll say whether reports are accepted.

Frankly, if they refuse to accept reports, that still means they're liable even though they close their eyes to hazards. In my view, it's an admission that they have so many potholes that they know they can't fix them all and therefore have to restrict the public from reporting them.

AJB88

12,472 posts

172 months

Saturday 30th April 2016
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used to use that site it worked quite well.

All that jazz

7,632 posts

147 months

Saturday 30th April 2016
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Cumbria ignores reports on fixmystreet. I've reported the sunken drain on the A65 between Nook and Kirkby Lonsdale about 20 times now, all ignored and the crater still exists and it is Cumbria's section.

Leeds CC also ignores reports put on it. However I managed to get the better of Leeds CC recently although some will say it was rather naughty of me. The road up to where I live has needed potholes and sunken manholes sorting for a long time. They finally sent someone out to mark some of the worst ones with a can of spray paint and little arrows pointing at the bits that needing filling/replacing. I came up with the genius idea of seeing if I could con them into doing the rest of them by obtaining a can of spray paint of my own which I duly did and sporting my all-weather hi-viz coat to look "official" set about marking the rest of the potholes about 3.30am when I got back from work hehe. It's worked too! Not only did the contractors fill them im but they've also resurfaced it and it's beautiful to drive on now. Win! spin

<wonders if Bobbo above is reading this?> hehe

bobbo89

5,234 posts

146 months

Saturday 30th April 2016
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rainmakerraw said:
I simply tag it 'Deep pothole, worried about suspension and tyre damage to my car'. They get fixed up PDQ now, usually within 24 hours. hehe
We used to allow the public to report potholes as requiring urgent repair but because people such as yourself abused that ability and just logged everything as urgent, we now only allow the public to report potholes as 8 weekers.



robinessex

Original Poster:

11,074 posts

182 months

Saturday 30th April 2016
quotequote all
bobbo89 said:
rainmakerraw said:
I simply tag it 'Deep pothole, worried about suspension and tyre damage to my car'. They get fixed up PDQ now, usually within 24 hours. hehe
We used to allow the public to report potholes as requiring urgent repair but because people such as yourself abused that ability and just logged everything as urgent, we now only allow the public to report potholes as 8 weekers.
Who cares about that? Sorry you're on the receiving end of the general public being so pissed off with potholes damaging their cars due to government cut backs, but hell, if you can't stand the heat, get out of the kitchen. Having once had to fork out £1200 to replace damaged wheels and tyres, and now I have a bill for fked suspenion joints circa +£300, the gloves are off as far as I'm concerned.

Capital spending on local roads maintenance has been £1.8bn/year over the last two years – the lowest level since 2001/02 whilst local highways authority maintenance spending reduced by 15 per cent between 2009/10 and 2013/14. A further 35 per cent reduction in local highways maintenance budgets is estimated by the end of the decade. - See more at: http://www.racfoundation.org/motoring-faqs/Economi...

rainmakerraw

1,222 posts

127 months

Saturday 30th April 2016
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bobbo89 said:
We used to allow the public to report potholes as requiring urgent repair but because people such as yourself abused that ability and just logged everything as urgent, we now only allow the public to report potholes as 8 weekers.
Excuse me? Abused the ability? Have you actually seen the potholes I'm reporting? My shed was written off by one the other year, I'm just glad it wasn't our (new) car else it'd have been big money. The potholes around here are so numerous and deep I have to actively avoid some of the local roads. If the council were maintaining the highway I wouldn't have anything to report. I'm not talking about a few minor defects, some of these potholes I'm 'abusing the system' by reporting are three to four inches deep and over a foot across!

grumpyscot

1,279 posts

193 months

Saturday 30th April 2016
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Riley Blue said:
How do I report the whole of Sheffield?
I need to do the same for Edinburgh! Although, to be fair, we don't call them potholes any more - we call them sinkholes!