Gigabit connection

[ROSSinHD]

Hi all

Just had my internet set up at my new house. It is up to 1Gbs down and up to 100 Mbs up. I was supplied with a Technicolor MediaAccess TG589vac router so connected this to my fibre box.

My wired connection gives me 93Mbs down and 98Mbs up and wireless is half this. I was expecting more!

The inbuilt diagnostics tell me the port connected to the fibre box is connected at 1000Mbs and the port connected to me laptop shows it is connected at 100Mbs.

Is the router pants and I need to upgrade or is there something wrong with my provider.

Also can I use any power plugs with a connection like this so I am "wired" instead of wifi.

Thanks for any help, not to good when it comes to network and internet connections.

[bitchstewie]

If your laptop is only connected at 100mbps you won't get more than 100mbps in/out of your laptop - simple as that really.

That router looks like all the ports are GbE so what's the spec of the laptop network card?

[outnumbered]

40-50mb/s is pretty good for wireless in my experience.

How old is your laptop ? Maybe you've only got a 10/100 interface rather than 10/100/1000.

[plasticpig]

Are you sure Gbps was referring to bytes and not bits because 1 Gigabits per second would equate to 100 Megabytes per second in sales speak,

[ROSSinHD]

Must be the laptop. Didn't even think of that. It is 5 years old and was a standard Samsung one.

The service is quoted as up to 1Gbps down and up to 100Mbps up. A friend on the same connection will down load a full Xbox one game in well under 5 minutes.

Am I crazy then thinking I will get faster wifi speed then. Currently sat up stairs, router is downstairs in a cupboard and speed test on my phone tells me I am a ping of 11, 42.34 Mbps down and 43. Something Mbps up. Wife is currently using wife face timing a mate and son is watching YouTube on Xbox one, all connected via wifi whilst my test was running.

[randlemarcus]

Not crazy, but not giving us enough information. The router is AC, is the phone?

[George111]

ROSSinHD said:

Must be the laptop. Didn't even think of that. It is 5 years old and was a standard Samsung one.

The service is quoted as up to 1Gbps down and up to 100Mbps up. A friend on the same connection will down load a full Xbox one game in well under 5 minutes.

Am I crazy then thinking I will get faster wifi speed then. Currently sat up stairs, router is downstairs in a cupboard and speed test on my phone tells me I am a ping of 11, 42.34 Mbps down and 43. Something Mbps up. Wife is currently using wife face timing a mate and son is watching YouTube on Xbox one, all connected via wifi whilst my test was running.

If you want 1Gbits/sec download speed then you'll need 1Gbits/sec Ethernet network ports and also reasonably swift hard disk in your PC or laptop.

Wifi will never go that fast at the moment but you can get 400-500 MBits/sec which is very fast. Have a read of https://www.cnet.com/how-to/your-router-isnt-as-fa...

I'd pick one of the fastest routers on that list and a new laptop with SSD and a very fast ac WiFi card.

[ROSSinHD]

randlemarcus said:

Not crazy, but not giving us enough information. The router is AC, is the phone?

I am generally a tech head but never had to worry about networks or internet as I have been on pants connections. I have come from 6 down and 0.25 up that disconnected more times than it was live, to this so a huge increase! I wouldn't even know what AC is ha ha. Going to do some reading up on it all and go from there.

Thanks for all your help guys. Just checked my laptop and it is 10/100 so I have learnt something today.

Could anyone suggest power line adapters that would suit a connection like this that would be feeding a PS4 and Xbox one, it is clear my router can now support 10/100/1000.

[plasticpig]

ROSSinHD said:

Must be the laptop. Didn't even think of that. It is 5 years old and was a standard Samsung one.

The service is quoted as up to 1Gbps down and up to 100Mbps up. A friend on the same connection will down load a full Xbox one game in well under 5 minutes.

Am I crazy then thinking I will get faster wifi speed then. Currently sat up stairs, router is downstairs in a cupboard and speed test on my phone tells me I am a ping of 11, 42.34 Mbps down and 43. Something Mbps up. Wife is currently using wife face timing a mate and son is watching YouTube on Xbox one, all connected via wifi whilst my test was running.

Is your location correct in your profile? Because as I understand it Gigabit Jersey is a 1 Gigabit Per Second network (the clue is in the name)

http://www.gigabitjersey.com/about-gigabit/how-doe...

GigabitJersey said:

To enable us to provide this ultimate 1Gbit/s connection we have committed to installing what is known as "fibre to the home" (FTTH), which is where fibre reaches the boundary of the living space, such as a box on the outside wall of a home

[ROSSinHD]

Yep I am in Jersey and thats the connection I have.

Edited by ROSSinHD on Thursday 27th October 23:38

[anonymous-user]

You could try the following.

1. Replace Laptop
2. Replace laptop wireless card with an AC one cost around £15 to £20 on e bay but watch out for your laptop being whitelisted with regards to replacement if you did replace the card you could see a significant increase in speed
3. Buy a Mac
4. Put Linux on your machine

3 and 4 are not serious 2 is. I replaced the standard wifi card in my Dell for an AC one and its much faster

[plasticpig]

ROSSinHD said:

Yep I am in Jersey and thats the connection I have.

Edited by ROSSinHD on Thursday 27th October 23:38

So your wired connection is fine then. As for WiFi the router you have been provided with it supports 802.11ac which will support speeds of up to 162.5 MB/s. A five year old laptop will not support this standard.