Rusty caliper "bolts" - Warranty item?
Discussion
FrankCayman said:
My 981 C is 3 years old and covered 60,000 miles plus.....Here are my bolts! I've had the car from brand new and never let anybody else clean it....
Ooooooh... nice bolts!!!The bolts cannot be purchased, they ARE part of the calliper assembly once it leaves the factory, but thanks for the offer to chip in 7p each.
I am in correspondence with Porsche GB and Brembo Italy regarding the matter and will update you all when I know more.
I also found a small rounded stone wedged into the tread of one of my newish tyres earlier today. What next!
If this thread keeps going it'll end up on Harry Hills Tv Burp...it's comedy gold,
I used to work beside a fking clown who was forever complaining about his Ford, the last straw for the dealer was when he asked them to find a spider which was spinning a web on the rear window, said clown was given his money back car returned to Ford and him banned from all Ford dealers country wide...I kid you not.
I used to work beside a fking clown who was forever complaining about his Ford, the last straw for the dealer was when he asked them to find a spider which was spinning a web on the rear window, said clown was given his money back car returned to Ford and him banned from all Ford dealers country wide...I kid you not.
someone ask about rusty nuts?
not something to do with this?
http://www.hipointgenetics.com/sires-rustynuts.htm...
OP...you are getting a reputation for a bit of a moaner...you may even, dare I say it, be elevating yourself to Ronnie Pickering levels ('Who' I here you ask? Bloody Ronnie Pickering!)...there's talk on another thread that you may be asked to replace Judge Rinder for your no nonsense, always right, potential for litigation attitude...
Anyway carry on as you were (thought you'd gone 'under radar' until tipped off from another forum!)
not something to do with this?
http://www.hipointgenetics.com/sires-rustynuts.htm...
OP...you are getting a reputation for a bit of a moaner...you may even, dare I say it, be elevating yourself to Ronnie Pickering levels ('Who' I here you ask? Bloody Ronnie Pickering!)...there's talk on another thread that you may be asked to replace Judge Rinder for your no nonsense, always right, potential for litigation attitude...
Anyway carry on as you were (thought you'd gone 'under radar' until tipped off from another forum!)
I thank you...
I'm aware who Ronnie Pickering is... not many are!
Anywhoooo....
PGB are being most helpful. Charlotte is investigating and has already confirmed in writing that PGB are prepared to offer a goodwill gesture relating to the cost of resolving my issue/s. She believes this will cost around £500 but has not specified what the solution is yet. I think it may be to replace both front calipers, and that PGB pay for the one with the rusty bolts, but £500 doesn't sound enough to me for this?
I've suggested this is like taking a sledgehammer to crack a nut. A better remedy would have been for the OPC to simply have offered to wire brush and re-finish the bolt heads, like an "old fashioned" garage mechanic might have done, whilst the car was in for service last week. Something like "Oh, by the way, we've re-finished the rusty bolt heads. Should last a good while but let us know how you get on" would have cemented a relationship better than "they're not covered under warranty" and no action. In other words, go sort it yourself.
I'm not that concerned about the loss of black finish to the calipers as they look OK in their silvery state. I have, however, suggested that PGB contact Brembo Italy as the latter asked me to ask them to do. Who knows, Brembo may be prepared simply to replace both front calipers in which case PGB need only cover the cost of swapping out. Everyone's a winner.
Oh... and I did get banned from a BMW dealership 10 years ago... Firstly when I collected my E46 cab with a sticking roof mechanism after they "fixed" it, I noticed a pool of fluid on the tonneau cover when I arrived home (roof down). They'd created a leak of hydraulic fluid onto the plastic cover. It went back in and they asked ME to pay the £1,500 repair bill. Needless to say, THEY paid for it.
Secondly, I collected my car, opened the boot, and the removed trim was... still removed, in the middle of the boot. They put this right too but a subsequent call to the service manager extracted the comment "I think your expectations of our service department are too high". Many here will agree. I had expected them to do a proper job. Aren't I awful!
I'm aware who Ronnie Pickering is... not many are!
Anywhoooo....
PGB are being most helpful. Charlotte is investigating and has already confirmed in writing that PGB are prepared to offer a goodwill gesture relating to the cost of resolving my issue/s. She believes this will cost around £500 but has not specified what the solution is yet. I think it may be to replace both front calipers, and that PGB pay for the one with the rusty bolts, but £500 doesn't sound enough to me for this?
I've suggested this is like taking a sledgehammer to crack a nut. A better remedy would have been for the OPC to simply have offered to wire brush and re-finish the bolt heads, like an "old fashioned" garage mechanic might have done, whilst the car was in for service last week. Something like "Oh, by the way, we've re-finished the rusty bolt heads. Should last a good while but let us know how you get on" would have cemented a relationship better than "they're not covered under warranty" and no action. In other words, go sort it yourself.
I'm not that concerned about the loss of black finish to the calipers as they look OK in their silvery state. I have, however, suggested that PGB contact Brembo Italy as the latter asked me to ask them to do. Who knows, Brembo may be prepared simply to replace both front calipers in which case PGB need only cover the cost of swapping out. Everyone's a winner.
Oh... and I did get banned from a BMW dealership 10 years ago... Firstly when I collected my E46 cab with a sticking roof mechanism after they "fixed" it, I noticed a pool of fluid on the tonneau cover when I arrived home (roof down). They'd created a leak of hydraulic fluid onto the plastic cover. It went back in and they asked ME to pay the £1,500 repair bill. Needless to say, THEY paid for it.
Secondly, I collected my car, opened the boot, and the removed trim was... still removed, in the middle of the boot. They put this right too but a subsequent call to the service manager extracted the comment "I think your expectations of our service department are too high". Many here will agree. I had expected them to do a proper job. Aren't I awful!
^^^^ Wait till any of you try and claim an engine under OPC warranty. Thats when the fun and games really start http://www.pistonheads.com/gassing/topic.asp?t=129...
MrBarry123 said:
Fair play to you OP for following this through with Porsche, even if you do seem like a slightly nightmarish customer.
I probably am, not disagreeing. But I can see the "take it up the tailpipe" mentality works for some too, so they can get on with their lives. For me, it has a lot to do with principle.Edited by MrBarry123 on Tuesday 19th April 18:05
Take NPower phoning me and telling me THEY had read my meter wrong for 4 years so I now owed them £3,000 when my bills were all paid up to date! I had to pay them a reduced £600 to switch away from them, but told them if they cashed my cheque I'd issue a county court claim the same day, which I did. I won the court case, they didn't pay, so I sent the bailiff in to their head office. They paid.
Actually I sued them twice. The bailiff had to go in the second time too! A lot of hassle, but who wants to pay £600 for an electricity company's admitted error!?
Won a battle in the high court against a high profile solicitor. I couldn't afford the £5,000 a barrister would have charged so represented myself. There's me and him in front of a specialist company law QC judge. An hour later I'd argued my way to winning the case. Nerve wracking, yes, but also highly satisfying.
There's much, much, more! You'd never have guessed, right?
DJMC said:
MrBarry123 said:
Fair play to you OP for following this through with Porsche, even if you do seem like a slightly nightmarish customer.
I probably am, not disagreeing. But I can see the "take it up the tailpipe" mentality works for some too, so they can get on with their lives. For me, it has a lot to do with principle.Edited by MrBarry123 on Tuesday 19th April 18:05
Take NPower phoning me and telling me THEY had read my meter wrong for 4 years so I now owed them £3,000 when my bills were all paid up to date! I had to pay them a reduced £600 to switch away from them, but told them if they cashed my cheque I'd issue a county court claim the same day, which I did. I won the court case, they didn't pay, so I sent the bailiff in to their head office. They paid.
Actually I sued them twice. The bailiff had to go in the second time too! A lot of hassle, but who wants to pay £600 for an electricity company's admitted error!?
Won a battle in the high court against a high profile solicitor. I couldn't afford the £5,000 a barrister would have charged so represented myself. There's me and him in front of a specialist company law QC judge. An hour later I'd argued my way to winning the case. Nerve wracking, yes, but also highly satisfying.
There's much, much, more! You'd never have guessed, right?
Any more stories? I'm loving your tales of "sticking it to the man"
Keep it up.
Mike
Dentist did some work on my wife. Paid for it in full.
A month later we get a bill saying "we should have charged you more."
Let them take her to court, then defended (naturally). Dentist didn't turn up so we won. A rather hollow victory (like her tooth!).
Bought some pine chairs 20 odd years ago from Texas Homecare. Wife stood on one to reach a cupboard. Leg broke off the chair, wife fell and broke her leg. Used household legal cover to sue Texas. At first they said she shouldn't have stood on the chair. I argued that if they asked any judge in the land if they'd ever stood on a chair they would say "yes" so its a valid secondary usage. Also, what's the difference between standing on a chair and sitting on it with your legs off the ground? Same weight!
Texas paid up £1,500 for pain and suffering.
There's more...
A month later we get a bill saying "we should have charged you more."
Let them take her to court, then defended (naturally). Dentist didn't turn up so we won. A rather hollow victory (like her tooth!).
Bought some pine chairs 20 odd years ago from Texas Homecare. Wife stood on one to reach a cupboard. Leg broke off the chair, wife fell and broke her leg. Used household legal cover to sue Texas. At first they said she shouldn't have stood on the chair. I argued that if they asked any judge in the land if they'd ever stood on a chair they would say "yes" so its a valid secondary usage. Also, what's the difference between standing on a chair and sitting on it with your legs off the ground? Same weight!
Texas paid up £1,500 for pain and suffering.
There's more...
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