Holiday Trauma - Thomas Cook Airline Crew on strike
Discussion
http://www.bbc.co.uk/news/business-36381827
Thomas Cook cabin crew voted in favour of a strike in a row over health and safety, the Unite union has said.
Boo!
Thomas Cook Airlines said plans were in place to make sure customers would still be able to go on holiday in the event of strikes.
Hurrah!!
Thomas Cook cabin crew voted in favour of a strike in a row over health and safety, the Unite union has said.
Boo!
Thomas Cook Airlines said plans were in place to make sure customers would still be able to go on holiday in the event of strikes.
Hurrah!!
"Thomas Cook has reduced its cabin crew's breaks to one 20-minute break for every 11 hours and 59 minutes worked - the minimum indicated in the Civil Aviation Authority's guidelines.
Unite said it wanted to ensure crew have at least two 20-minute breaks in that period".
Surely there must be more to it than that or am I about to side with a Union?
Unite said it wanted to ensure crew have at least two 20-minute breaks in that period".
Surely there must be more to it than that or am I about to side with a Union?
Jockman said:
"Thomas Cook has reduced its cabin crew's breaks to one 20-minute break for every 11 hours and 59 minutes worked - the minimum indicated in the Civil Aviation Authority's guidelines.
Unite said it wanted to ensure crew have at least two 20-minute breaks in that period".
Surely there must be more to it than that or am I about to side with a Union?
I'm with you. Normally I have utter contempt for unions, but 20 minutes in 12 hours is just not on. Unite said it wanted to ensure crew have at least two 20-minute breaks in that period".
Surely there must be more to it than that or am I about to side with a Union?
If it is 20mins per 12 hours that is not appropriate for any role and from an operating delivery their output would wane v refreshed
Customer service isn't great on these flights and actions like this / even proposing it will not do anything for morale.
However the business has lost 5% of sales 2016 v 2015 and 20% loss of market cap so big changes need to be made to cut costs/amend the cost structure to fit the business size you have.
I'd like to know how much £ they think they can save by this measure? Clearly it is X heads per flight regardless so that wouldn't reduce, turnaround would be not impacted if the breaks were taken during periods of the flight/surely those onboard can manage a basic break rota whilst delivering customer service levels to an acceptable level.
Surely what they need to do is lobby the govt to remove the all but essential travel to Tunisia and that will deliver more volume / personally I'd never go there now or in the future but wished I had previously but no doubt plenty of bargain hunters will elect to go for a cheap holiday.
Customer service isn't great on these flights and actions like this / even proposing it will not do anything for morale.
However the business has lost 5% of sales 2016 v 2015 and 20% loss of market cap so big changes need to be made to cut costs/amend the cost structure to fit the business size you have.
I'd like to know how much £ they think they can save by this measure? Clearly it is X heads per flight regardless so that wouldn't reduce, turnaround would be not impacted if the breaks were taken during periods of the flight/surely those onboard can manage a basic break rota whilst delivering customer service levels to an acceptable level.
Surely what they need to do is lobby the govt to remove the all but essential travel to Tunisia and that will deliver more volume / personally I'd never go there now or in the future but wished I had previously but no doubt plenty of bargain hunters will elect to go for a cheap holiday.
Tonker very good point of the deaths had totally forgotten about that, frankly at that point it should have been a step down of the CEO in acknowegement of such an incident under his stewardship. Possibly a gauge of his morale compass that he didn't.
The Tunisia massacre Egypt aircraft bombing Air Malasia shot down Paris attacks bombings in Turkey are black swan event for the industry which I'd wager has more impact than falling gasoline prices.
What should have happened is they look to get routes to say Cape Verde, maximise the opportunity in Greece who no doubt would welcome as much business as possible. Instead what have they done? Same old nothing new so clearly they have lost a chunk of their prevailing market yet have simply waited until End of Month 1 of the 4 month summer period to make base cost changes.... To slow to inept, possibly thinking don't worry the sales will come rather than being dynamic and playing the what if they don't/card in your back pocket.
Bigger problem is they could be taken over in due course now so a reduced size offering for the consumer = higher margins/complacency for Tour operators.
The Tunisia massacre Egypt aircraft bombing Air Malasia shot down Paris attacks bombings in Turkey are black swan event for the industry which I'd wager has more impact than falling gasoline prices.
What should have happened is they look to get routes to say Cape Verde, maximise the opportunity in Greece who no doubt would welcome as much business as possible. Instead what have they done? Same old nothing new so clearly they have lost a chunk of their prevailing market yet have simply waited until End of Month 1 of the 4 month summer period to make base cost changes.... To slow to inept, possibly thinking don't worry the sales will come rather than being dynamic and playing the what if they don't/card in your back pocket.
Bigger problem is they could be taken over in due course now so a reduced size offering for the consumer = higher margins/complacency for Tour operators.
anonymous said:
[redacted]
Not sure, must depend on the airline, but I know someone who works for Qantas and it seems fairly good. Long haul flight out (albeit looking after business and first class in this case). Then 2-3 days in a nice hotel in a hot place waiting for the return leg and a nice little daily living allowance/stipend to go with it (which apparently most of them do their utmost to save completely rather than actually use it). For 12 hours working the aisle twice a week its not that bad.Jockman said:
I know that Emirates have a clever clock in system for their cabin crew. When the wheels leave the ground, pay starts. When the wheels touch the ground again, pay stops.
Stuck on the tarmac, waiting an hour? No pay.
Not so very different to a well known burger joint, when we have no customers or very few at any given time within your shift, you come off pay!!! They had to peddle back on that when said burger joint was humiliated in the National media.Stuck on the tarmac, waiting an hour? No pay.
Thomas Cook, is this the outfit that sent a young family to one of their hotels in which two kiddies died from toxic fumes entering their bedroom. Apologies noticed Tonker has already mentioned same.
As for the rest breaks being cut, just another big company shirting all over its workers. I reckon the UK is in need of some ditching of Union castration and take some tips from the French.
I feel better now.
Edited by crankedup on Thursday 26th May 15:44
el stovey said:
What's the usual PHs mantra?
It's up to the shareholders and none of anyone else's business.
Bottom of the barrel stuff to deprive workers as such. Maybe it's time to find a new CEO?? It's up to the shareholders and none of anyone else's business.
On a serious note I seem to recall that the airlines had not passed on any of the savings brought about by the significant reduction in the cost of aviation fuel. Unexpected bonus for them but obviously not enough.
crankedup said:
el stovey said:
What's the usual PHs mantra?
It's up to the shareholders and none of anyone else's business.
Bottom of the barrel stuff to deprive workers as such. Maybe it's time to find a new CEO?? It's up to the shareholders and none of anyone else's business.
On a serious note I seem to recall that the airlines had not passed on any of the savings brought about by the significant reduction in the cost of aviation fuel. Unexpected bonus for them but obviously not enough.
[i]"Thomas Cook has reduced its cabin crew's breaks to one 20-minute break for every 11 hours and 59 minutes worked - the minimum indicated in the Civil Aviation Authority's guidelines.
Unite said it wanted to ensure crew have at least two 20-minute breaks in that period"[/i]
How does this work in reality? Very few Thomas Cook flights will be anything close to being 12 hours long with the vast majority being sub four hours.
Unite said it wanted to ensure crew have at least two 20-minute breaks in that period"[/i]
How does this work in reality? Very few Thomas Cook flights will be anything close to being 12 hours long with the vast majority being sub four hours.
Otispunkmeyer said:
Not sure, must depend on the airline, but I know someone who works for Qantas and it seems fairly good. Long haul flight out (albeit looking after business and first class in this case). Then 2-3 days in a nice hotel in a hot place waiting for the return leg and a nice little daily living allowance/stipend to go with it (which apparently most of them do their utmost to save completely rather than actually use it). For 12 hours working the aisle twice a week its not that bad.
The Thomas Cook example is more applicable...."Unite said a cabin crew member will typically work 10 to 15 hour shifts and up to 60 hours a week.
Duties include pre-flight preparations, safety and security checks, passenger boarding, in-flight service of headsets, drinks, food, duty free sales and other promotions, such as scratch cards."
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