Cost of Extending Porsche Warranty

Cost of Extending Porsche Warranty

Author
Discussion

Jonny08

246 posts

103 months

Monday 15th May 2017
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Twinfan said:
That all looks correct to me, and I've not heard of any major engine or PDK issues with 981 models. There is a slight question mark over the manual gearbox as some GT4s and GTSs have had a third(?) gear failure after track use.

Remember the car will need to be 100% as original to obtain the warranty. I've been told my Zunsport grilles would have to be removed to pass the 111-point check and re-fitting them would mean any warranty claims would have to be non-attributable to them. I think they're essential on my GTS so I'm going to keep the extended warranty cash in my pocket as a slush fund. My car insurance includes breakdown cover so I'll have £1000 a year set aside instead...
Thanks, mine is all original apart from the rear badges that have been plastidiped. They would be being pedantic if they complain about that, although I would have said the same about them complaining about your Zunsport grilles! Interesting, so you've made the conscious decision to live with the car out of warranty...well now I know I'm not alone, I may reconsider. It's the lingering question of "what is the engine or gearbox goes bang" at the back of my head that's the problem frown

Twinfan

10,125 posts

105 months

Monday 15th May 2017
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Given that a PDK repair or replacement is likely to be more expensive than a manual 'box if it goes wrong it's worth weighing up the risk. As the car isn't that old I'd like to think it's unlikely.

Having the warranty is also risky as you could pay for it then have an expensive issue that's not covered for some reason, sand there are still the exclusions you'd have to pay for anyway e.g. shocks, discs, pads, tyres, wheels etc. As I understand it, it's a drivetrain and electrical items insurance policy.

Malo

152 posts

113 months

Monday 15th May 2017
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My car just passed its 111 point check. No one noticed the changes on mine! Did not bother with assist and check done FOC. So 1270 for 2 years was a no brainer.

Twinfan

10,125 posts

105 months

Monday 15th May 2017
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What have you got that's non-standard?

countyifs

4 posts

105 months

Tuesday 16th May 2017
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Recently renewed warranty for 12 months and the only outcome of the 111 point check was they insisted my non Porsche battery be replaced with a Porsche one, £376! This despite the car having been supplied to me nearly 2 years ago by a different Porsche dealer under their used approved scheme, unknown to me but with the non Porsche battery.

jjr1

3,023 posts

261 months

Tuesday 16th May 2017
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My Boxster S is in with a PADM fault and the damper has to be shipped from Germany because it is such a rare option, it is not held in stock.

If I see the bill and it turns out to be very large I will be looking to renew in 2 years time !

Green1man

549 posts

89 months

Tuesday 16th May 2017
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countyifs said:
Recently renewed warranty for 12 months and the only outcome of the 111 point check was they insisted my non Porsche battery be replaced with a Porsche one, £376! This despite the car having been supplied to me nearly 2 years ago by a different Porsche dealer under their used approved scheme, unknown to me but with the non Porsche battery.
You need to get on to the supplying dealer with a complaint there. Of course they will probably just claim it had a Porsche battery when supplied to you.

DJMC

3,438 posts

104 months

Wednesday 17th May 2017
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Twinfan said:
That all looks correct to me, and I've not heard of any major engine or PDK issues with 981 models. There is a slight question mark over the manual gearbox as some GT4s and GTSs have had a third(?) gear failure after track use.

Remember the car will need to be 100% as original to obtain the warranty. I've been told my Zunsport grilles would have to be removed to pass the 111-point check and re-fitting them would mean any warranty claims would have to be non-attributable to them. I think they're essential on my GTS so I'm going to keep the extended warranty cash in my pocket as a slush fund. My car insurance includes breakdown cover so I'll have £1000 a year set aside instead...
I've been quoted £1190 for two years. Mine goes in this Friday for 1st MOT; 111 point check, 2yr warranty.
Spoke to the aftersales manager yesterday about my full set of Zunsport grilles. He said they wouldn't "note them down" so no problem or need to remove them beforehand. Just need to unplug and take my dash cam off its mount for the MOT (not hard wired).

I'm still slightly in two minds. What if I need a battery and have to pay £400 to keep the warranty intact when a (better) Bosch one is £80?

But, on balance, £700 a year isn't too bad compared to aftermarket warranties AND if I sell the car the warranty should be a big plus point amongst the 3yr+ cars for sale which are out of warranty.

norscot

95 posts

175 months

Wednesday 17th May 2017
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Obviously Porsche sell the warranty to make a healthy profit so on average you should be likely to spend less on repairs than on warranty if you self-insure, especially given the list of exclusions on the Porsche warranty.

The problem is that the repair expenditure is 'lumpy' in that most owners will be much better off without warranty but some will have big bills.

So it really depends on your attitude to risk and your ability to cope if you are one of the unlucky.

Personally as a low mileage manual car owner with previous experiences on an older car of trying to claim on Porsche warranty I wouldn't dream of paying them that premium.

jjr1

3,023 posts

261 months

Thursday 18th May 2017
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PADM sorted on my Boxster S today and the bill came to £917+Vat

Thank you warranty.

DJMC

3,438 posts

104 months

Thursday 18th May 2017
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jjr1 said:
PADM sorted on my Boxster S today and the bill came to £917+Vat

Thank you warranty.
I take it you mean the warranty covered the cost? How old is the car?

I spoke to Chris at GCR (indy in Leicester) this morning, expecting him to poo-poo the extended warranty.
He said there had been few issues with the 981 engine (same as 987.2) but that it's relatively young so who knows?
Accepted my point about having to pay £400 for a Porsche battery, for example, when an £80 Bosch one is better.
Also told me they service Porsche in warranty and PGB have to be OK with this due to the law (I'd forgotten this) so I can still take it to him for half price servicing and other items (brakes etc) as they use all original Porsche parts. May well do this for my 40k major service end of the year (no courtesy Porsche or anything else for that matter, but saving £500 helps!).

Still in two minds, and my car's in tomorrow! I'm 60/40 FOR the 2 year extended warranty atm.

jjr1

3,023 posts

261 months

Thursday 18th May 2017
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Yes the warranty covered the cost. 2013 car with 12,000 miles. Only had it a couple of months and the PADM failed.

Malo

152 posts

113 months

Thursday 18th May 2017
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DJMC said:
May well do this for my 40k major service end of the year (no courtesy Porsche or anything else for that matter, but saving £500 helps!).
That could be a short term saving

To the majority a Full Porsche Service History (well at least stamps in the book ) is important when buying a car, so you could get hit more when you come to sell.

DJMC

3,438 posts

104 months

Thursday 18th May 2017
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Malo said:
That could be a short term saving

To the majority a Full Porsche Service History (well at least stamps in the book ) is important when buying a car, so you could get hit more when you come to sell.
Yes, I understand this. I'd likely use indy prices to beat down nearby OPC's.

What is PADM???

DJMC

3,438 posts

104 months

Thursday 18th May 2017
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anonymous said:
[redacted]
My paragraph which you quote relates to servicing, not warranty work. EU Block exemption prohibits restrictions on servicing so if the extended warranty dictates the warranty is invalid if the car is serviced elsewhere that would be breaking the law surely?

DJMC

3,438 posts

104 months

Thursday 18th May 2017
quotequote all
Like I said, illegal.

Read 1, 2, 3, here: http://ec.europa.eu/competition/sectors/motor_vehi...

You don't even have to use Porsche parts.


A solicitor's view: http://webcache.googleusercontent.com/search?q=cac...

Quote from above:

"WARRANTIES
The manufacturer's warranty must not be made conditional on the customer having non-warranty repair and maintenance work done only by authorised repairers, or using only branded parts.
The FAQs make it clear that it does not matter whether servicing or parts restrictions are contained in the purchase contract, or in a separate servicing or warranty booklet, or in an extended warranty issued by the network at the point of sale or shortly thereafter, nor whether the extended warranty is arranged through a third party such as an insurer."


If there's anything about third parties who are not Porsche Service Centres I shall strike through the wording. Interestingly, I've asked for the extended warranty info twice only to be told by the aftersales manager there is none, only what I sign when I come in.

Does he know his paperwork is illegal I wonder, and not want to give customers time to read it prior to point of payment!?

Malo

152 posts

113 months

Thursday 18th May 2017
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Interesting reading!

But are the OPC going to pass up the chance to make some money of the back of insurance because something was done by an Indy. I think not, and I guess in the claim to the insurance company they are not going to be issuing as full history of the car to the insurers.....or are they ?

Twinfan

10,125 posts

105 months

Thursday 18th May 2017
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anonymous said:
[redacted]
^ this 110%

Once your two years manufacturer warranty is up you're in the situation cmoose describes. If you want the extended 'warranty' insurance product you have to abide by the rules of the game.

DJMC

3,438 posts

104 months

Thursday 18th May 2017
quotequote all
anonymous said:
[redacted]
You obviously didn't read 1, 2, 3, of the EU Commission FAQs, posted above?

"3. Does the assessment of servicing or parts restrictions differ if they are set out in an EXTENDED warranty arranged by the vehicle supplier (or by the authorised network at the sale of the vehicle or shortly after) through a third party SUCH AS AN INSURER?
No. The fact that warranties that contain a servicing or parts restriction are arranged through a third party (typically an insurer) by the vehicle supplier (or by the members of its authorised network at or shortly after the sale of the vehicle: see question 2 above) does not in principle alter the assessment of the said restrictions."

I just phoned OPC "We've never been asked that question before." Yeah... right.

Phoned PGB, Lee in CS, speaks to warranty section, comes back to me: "Yes, you can have the car serviced wherever you like under warranty or extended warranty, APART from the first major service." He's emailing me some warranty info, and the reasoning behind the (still illegal) insistence that ONE service is done by Porsche.

Edited by DJMC on Thursday 18th May 16:04

DJMC

3,438 posts

104 months

Thursday 18th May 2017
quotequote all
anonymous said:
[redacted]
And you obviously couldn't be bothered to go on and read 4, which says extended warranties can indeed impose restrictions where they are sold some years after the sale of the vehicle! Now that would have been a far better shot at me, hitting me right between the eyes!

However, it's interesting that PGB, after referring to their warranty section, say servicing CAN be carried out elsewhere. I'll wait until Lee has emailed me, and then ask for this in writing, both for initial AND extended warranties. Let you know when (if) I get this confirmation.