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Jem0911
Original Poster
4,180 posts
70 months
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Please this is driving me insane. It this just me?  Every other click now.
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kiethton
1,737 posts
49 months
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I'm having the same issue...1 in 2 times at the moment and some nights i just give up as no matter what i do it won't work
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Baldbudha
28 posts
31 months
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No, it's happening to me as well. Bloody frustrating having to refresh all the time
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YesItsAVW
1,581 posts
34 months
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Happens quite often. Infuriating.
Also, clicking "More news" on the front page takes you to a blank page...
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Turn7
9,319 posts
90 months
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They all do that sir !
Mobile sites being doing that for me as long as its been live.
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Stuart
11,282 posts
120 months
PH Director Bloke
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The problem isn't with the mobile site, it's to do with the main site.
Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon.
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Jem0911
Original Poster
4,180 posts
70 months
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Thank you for taking the time to respond.
Hope the fix goes well.
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David87
2,385 posts
81 months
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Yes, it can be frustrating! I don't use the mobile site anymore because of it.
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dm46
155 posts
13 months
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Yes me too. Very poor software full of glitches, other mobile sites I use are faultless.
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Zod
23,254 posts
127 months
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Three in four page load attempts at the moment. Switch from mobile sit on iPhone to full site on iPad and everything is fine. This issue has been there for a long time.
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YesItsAVW
1,581 posts
34 months
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Stuart said: The problem isn't with the mobile site, it's to do with the main site.
Basically the mobile site interrogates the main db with any query (ie "look at this page" or "post this message") and it has a maximum query timeout of 4 seconds. So when the site is running sweetly it'll be fine, but as soon as there are any delays you get that message, whereas the main site will just keep trying until it gets a response.
We need to get the main site working properly, and there are various things in the background which the tech team are trying. I know that it is enormously frustrating, but at the moment all I can say is that we are working on it, and hope to have a solution soon. This seems to have been going on forever! Can the mobile site query timeout be extended as a quick fix?
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Stuart
11,282 posts
120 months
PH Director Bloke
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It would be the obvious solution, but we use a third party to provide the mobile technology which powers the site and apparently that's as long as their box can wait.
We're finishing off the classifieds as the first job and we hope that this will improve things by taking a significant amount of the load the current site deals with elsewhere. Once we've done this, the mobile site is the next job.
Once again, my apologies. We're all keenly aware of how frustrating it is.
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YesItsAVW
1,581 posts
34 months
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Keep up the good work, thanks for keeping us posted 
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skene
1,611 posts
41 months
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1998 - 2009  Time to update lads!
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CooperS
2,847 posts
88 months
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Good to see others are getting the same issue.
Now using full website on my Iphone
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Jem0911
Original Poster
4,180 posts
70 months
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CooperS said: Good to see others are getting the same issue.
Now using full website on my Iphone Is that any better?
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Stuart
11,282 posts
120 months
PH Director Bloke
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It will work better in that it won't timeout. Obviously you've got the fact that the UX isn't built for mobile, but I tend to use the main site on my iPhone anyway tbh.
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CooperS
2,847 posts
88 months
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Jem0911 said: CooperS said: Good to see others are getting the same issue.
Now using full website on my Iphone Is that any better? Unfortunately not back to using main website to be able to post this
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Terminator X
2,100 posts
73 months
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Nope same problem here, really difficult / random access to threads when using the mobile.
TX.
Edit - only been a problem for me over last few weeks, mobile site was faultless before that ...
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pikeyboy
1,787 posts
83 months
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This problem is really getting on my tits.....sick of seeing that bloody error page
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