Do PH answer the phone?

Do PH answer the phone?

Author
Discussion

2.5pi

Original Poster:

1,066 posts

182 months

Monday 1st September 2014
quotequote all
Trying to place an ad, system says I need to log in , I am logged in , try to log in again and it won't recognise my password. rolleyes tried ringing twice, phone rings for ages then cuts off furious

Anyone there wanting to take some money off me? Please...

jeremyc

23,466 posts

284 months

Monday 1st September 2014
quotequote all
Have you tried emailing adverts@pistonheads.com as an alternative?

2.5pi

Original Poster:

1,066 posts

182 months

Monday 1st September 2014
quotequote all
jeremyc said:
Have you tried emailing adverts@pistonheads.com as an alternative?
I thought the phone number was provided for a reason ? If there is nobody there to answer a ringing phone who answers my email?

Also I'm annoyed and fed up and can't be arsed to type anything else now I've lost my lovingly crafted text for my ad shoot

KatieM

166 posts

144 months

Monday 1st September 2014
quotequote all
From what I can see, you don't have a classifieds profile with us, so you may need to register for one. Please take a note of the user name that you supply (if you do), as this will be your login for that part of the site.

My lunch hour is between 1-2pm, so apologies if your call wasn't answered. Feel free to call me on 0208 267 5573 if you have any problems when registering.

2.5pi

Original Poster:

1,066 posts

182 months

Monday 1st September 2014
quotequote all
KatieM said:
From what I can see, you don't have a classifieds profile with us, so you may need to register for one. Please take a note of the user name that you supply (if you do), as this will be your login for that part of the site.

My lunch hour is between 1-2pm, so apologies if your call wasn't answered. Feel free to call me on 0208 267 5573 if you have any problems when registering.
Thanks Katie..I'm a numptie as I thought it was all done off my std PH profile!

Cheers

maffski

1,868 posts

159 months

Tuesday 2nd September 2014
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2.5pi said:
Thanks Katie..I'm a numptie as I thought it was all done off my std PH profile!

Cheers
This seems to happen a fair bit - might be worth putting a message on the classified login screen?

Podie

46,630 posts

275 months

Tuesday 2nd September 2014
quotequote all
One site, two logins. Genius idea. rolleyes

anonymous-user

54 months

Tuesday 2nd September 2014
quotequote all
Podie said:
One site, two logins. Genius idea. rolleyes
Or indeed run a massive Classifieds site with only one person to answer the phone and no cover for lunch confused

rscott

14,758 posts

191 months

Tuesday 2nd September 2014
quotequote all
Podie said:
One site, two logins. Genius idea. rolleyes
If only PH had agreed with this and were working on a project for unified logon. Maybe if they had posted as much on a thread here already...

eybic

9,212 posts

174 months

Wednesday 3rd September 2014
quotequote all
rscott said:
Podie said:
One site, two logins. Genius idea. rolleyes
If only PH had agreed with this and were working on a project for unified logon. Maybe if they had posted as much on a thread here already...
Indeed, it has been mentioned in Lee's updates that this is an ongoing project for the dev team.

The great news is that you should start seeing it implemented towards the end of this month.