Whoops 500 error. Firefox.

Whoops 500 error. Firefox.

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Discussion

Morningside

Original Poster:

24,111 posts

230 months

Tuesday 21st October 2014
quotequote all
Odd error this one. If I search Pistonheads using Google using Firefox and click the main header that comes up I get this.

http://www.google.co.uk/url?sa=t&rct=j&q=&...


BUT if I search Pistonheads again using Google but use Internet explorer instead it goes to the main page.

All the other sub-links are OK.

confused


Desktop Windows Firefox (32.0.3)

eybic

9,212 posts

175 months

Wednesday 22nd October 2014
quotequote all
Hmmmm, the link you posted takes me to the homepage with no issues. Have you tried clearing cookies?

Nathan

jeremyc

23,532 posts

285 months

Wednesday 22nd October 2014
quotequote all
Could be your browser caching the error page: see Racing Pete's post here

Try clearing the cache in Firefox:
RacingPete said:
It is due to the browser of the machine caching the error pages.

To clear this you need to do the following:

On Internet Explorer

Go to Internet Explorer
Click Cog Icon (top right)
Internet Options
Delete
Temporary Internet Files and website files
(or download Chrome as it is much better)

On Chrome

Go to Chrome
Select the three bar menu in top right
Select History
Clear Browsing History
Select Cached images and files
Click Clear browsing data

On Firefox

Go to Firefox
Click on the three bar menu in top right
Select Options
Go to Advanced Tab
Select Network
Where it says Cached Web Content select Clear Now

On Safari

Go to Safari
Click Alt + Cmd + E

Morningside

Original Poster:

24,111 posts

230 months

Wednesday 22nd October 2014
quotequote all
Cleared the cache as per instructions and it now works. Perhaps that would explain why other websites don't work thumbup

jeremyc

23,532 posts

285 months

Wednesday 22nd October 2014
quotequote all
Morningside said:
Cleared the cache as per instructions and it now works. Perhaps that would explain why other websites don't work thumbup
thumbup I'll send my Customer Support Services invoice to PH. biggrin