serious **** up please read ASAP!

serious **** up please read ASAP!

Author
Discussion

CraigJ

Original Poster:

593 posts

205 months

Wednesday 22nd October 2014
quotequote all
Ive just had the email from you bunch of fktards about merging the classifieds and forum, usernames. If I log into my classified username im getting some one elses details including full name, address and number and email. Im unaware if any bank details are stored but this is a bit of a fk up dont you think?

Also who has my details now?

Edited by CraigJ on Wednesday 22 October 20:20

2 sMoKiN bArReLs

30,249 posts

235 months

Wednesday 22nd October 2014
quotequote all
Well, that should get them onside & wanting to help you hehe

CraigJ

Original Poster:

593 posts

205 months

Wednesday 22nd October 2014
quotequote all
I dont care if they are onside. They are sharing other peoples personal information with complete strangers, With out concent because some one has fked up.

Vaud

50,405 posts

155 months

Wednesday 22nd October 2014
quotequote all
It is a reasonable point.

Are you saying you have logged in and are seeing all of someone else's details?

Your fastest route is to send details to nathan.lowndes@haymarket.com

(I am not a mod, or anything to do with PH)

Mattt

16,661 posts

218 months

Wednesday 22nd October 2014
quotequote all
Perhaps HM can confirm their data protection policy?

Mattt

16,661 posts

218 months

RacingPete

8,868 posts

204 months

Thursday 23rd October 2014
quotequote all
Just to confirm - we do not store any credit card information in any account, only name and address.

We are looking into this issue, which appears isolated just to this one account. We have not made any changes to the way login works, or to any login accounts as part of the new single sign-on.

The email and and this first step is just to record which of the accounts under the same email address a user wishes to select.

Will get back to you when we have found out the issue


balls-out

3,607 posts

231 months

Thursday 23rd October 2014
quotequote all
CraigJ said:
Ive just had the email from you bunch of fktards about merging the classifieds and forum, usernames. If I log into my classified username im getting some one elses details including full name, address and number and email. Im unaware if any bank details are stored but this is a bit of a fk up dont you think?

Also who has my details now?

Edited by CraigJ on Wednesday 22 October 20:20
Do you also deal with people in such a charming manner?

I suspect if I were PH I would just close your account immediately.

RacingPete

8,868 posts

204 months

Thursday 23rd October 2014
quotequote all
An Update.... We have fixed your account so you now have the correct login.


This was a bug introduced in July by another piece of work. We know this is limited to a very small set of users, and in this case there is no chance that anyone else would have got the OP details - we have put a fix in place that we will release shortly.

CraigJ

Original Poster:

593 posts

205 months

Thursday 23rd October 2014
quotequote all
RacingPete said:
An Update.... We have fixed your account so you now have the correct login.


This was a bug introduced in July by another piece of work. We know this is limited to a very small set of users, and in this case there is no chance that anyone else would have got the OP details - we have put a fix in place that we will release shortly.
Nope try again. I now have access to details for someone called Craig Jenkins from West Glamorgan. That is not me.




ManFromDelmonte

2,742 posts

180 months

Thursday 23rd October 2014
quotequote all
Hi Craig byebye

maffski

1,868 posts

159 months

Thursday 23rd October 2014
quotequote all
RacingPete said:
Just to confirm - we do not store any credit card information in any account, only name and address.

We are looking into this issue, which appears isolated just to this one account. We have not made any changes to the way login works, or to any login accounts as part of the new single sign-on.

The email and and this first step is just to record which of the accounts under the same email address a user wishes to select.

Will get back to you when we have found out the issue
Might be an idea to disable this until you understand what's going on a bit better?

Is associating them by the same email address safe? Once an address has gone out of circulation it may get re-assigned, e.g. a business where James Smith (jsmith@business.com) leaves and eventually John Smith joins. If James were to register for the classifieds, then eventually John registered for the forums how would you know they were not associated?

Surely the only safe way to create the association is to have the user log on under their forum identify then enter their classified details (or vice versa).


CraigJ

Original Poster:

593 posts

205 months

Thursday 23rd October 2014
quotequote all
Both accounts that have joint mine to have had completely different email address not even close to the one I use.

Only the screen name has been similar

CraigJ
CraigBJ
Craig J

CraigJ

Original Poster:

593 posts

205 months

Thursday 23rd October 2014
quotequote all
fk me 3 times now. Just been back on the classifieds and i've been linked to another account that isn't mine.


Craigrj

Craig richter now from Cornwall.

That isn't me.

Stop picking random names that start with Craig. If you cant find one that matches my email address just leave it and I will set a new one up.




DaveH23

3,234 posts

170 months

Thursday 23rd October 2014
quotequote all
balls-out said:
Do you also deal with people in such a charming manner?

I suspect if I were PH I would just close your account immediately.
This.

He comes accross as a horrible individual.

Mattt

16,661 posts

218 months

Thursday 23rd October 2014
quotequote all
The way in which the OP comes across is irrelevant, Haymarket appear have have breached data protection rules.

Timbuk2

1,953 posts

155 months

Thursday 23rd October 2014
quotequote all
RacingPete said:
We are looking into this issue, which appears isolated just to this one account.
Well I'm definitely satisfied by that explanation.


RacingPete said:
An Update.... We have fixed your account so you now have the correct login.
Phew what a fuss about nothing!

CraigJ

Original Poster:

593 posts

205 months

Thursday 23rd October 2014
quotequote all
DaveH23 said:
This.

He comes accross as a horrible individual.
If I was a horrible person I would be knocking on your door right now but I don't have your address, but the way this is going I will be linked to your account details soon enough so will have your address full name and phone number soon enough.

Look forward to meeting you. rolleyes

CraigJ

Original Poster:

593 posts

205 months

Thursday 23rd October 2014
quotequote all
Right I've set up a new classified account and linked it to my forum name.

Please just leave it alone now. Don't try to help, don't try to change anything just leave it alone.

itidiot

73 posts

125 months

Friday 24th October 2014
quotequote all
CraigJ said:
If I was a horrible person I would be knocking on your door right now but I don't have your address, but the way this is going I will be linked to your account details soon enough so will have your address full name and phone number soon enough.

Look forward to meeting you. rolleyes
Most apt and best reply on piston heads ever.. BRAVO!