Highlighting problem.

Author
Discussion

Eleven

Original Poster:

26,280 posts

222 months

Tuesday 3rd March 2015
quotequote all

On both my desktop and laptop machines, running IE, I am having intermittent problems highlighting text on PH.

RacingPete

8,877 posts

204 months

Wednesday 4th March 2015
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Highlighting in what sense?

  • Being able to select it using the mouse and copy text
  • Showing up your own posts in blue
  • Something else

Eleven

Original Poster:

26,280 posts

222 months

Wednesday 4th March 2015
quotequote all
RacingPete said:
Highlighting in what sense?

  • Being able to select it using the mouse and copy text
  • Showing up your own posts in blue
  • Something else
Sorry, selecting text using the mouse for the purposes of copying or deleting. However it's working at the moment.

RacingPete

8,877 posts

204 months

Wednesday 4th March 2015
quotequote all
I bet it is probably related to some ad on the page taking over the mouse events, or such like - next time - can you take a note of any ads on the page to see if we can replicate it... and then give an advertiser a little slapped wrists.

Eleven

Original Poster:

26,280 posts

222 months

Wednesday 4th March 2015
quotequote all
RacingPete said:
I bet it is probably related to some ad on the page taking over the mouse events, or such like - next time - can you take a note of any ads on the page to see if we can replicate it... and then give an advertiser a little slapped wrists.
Will do. It happened a couple of times today.

Eleven

Original Poster:

26,280 posts

222 months

Wednesday 4th March 2015
quotequote all

Bingo. Happened straight away, here's a screen grab.


RacingPete

8,877 posts

204 months

Wednesday 4th March 2015
quotequote all
Will have a look in the morning

Eleven

Original Poster:

26,280 posts

222 months

Wednesday 4th March 2015
quotequote all
RacingPete said:
Will have a look in the morning
Oh and another thing: I cannot use the scroll bar on the right until the rectangular advert top right has fully appeared, which is not immediate. Is this a related problem?

The Talk Talk advert above is also stopping me highlighting.

RacingPete

8,877 posts

204 months

Thursday 5th March 2015
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I have had a look this morning and can see the issue, it is advert linked and doesn't happen all the time.

At the moment I have passed this to our ad teams to investigate.

RacingPete

8,877 posts

204 months

Thursday 5th March 2015
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They have updated something - and looks like it is working.

Let us know if all ok again?

Eleven

Original Poster:

26,280 posts

222 months

Friday 6th March 2015
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RacingPete said:
They have updated something - and looks like it is working.

Let us know if all ok again?
I haven't had the highlighting problem again so far.

But I am still having problems with that advert top right. It's slow to load and until it does I cannot scroll down.

Eleven

Original Poster:

26,280 posts

222 months

Monday 9th March 2015
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Still having a problem with slow loading ads top right and the page being un-scrollable until they appear.

RacingPete

8,877 posts

204 months

Tuesday 10th March 2015
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I would suggest that you try a different forum skin out as they load the ads slightly differently and may help.

Under My Info > Preferences

You can choose a different skin - I would suggest Big Blue, as this isn't much of a change apart from how the menu works at the top.

Eleven

Original Poster:

26,280 posts

222 months

Tuesday 10th March 2015
quotequote all
RacingPete said:
I would suggest that you try a different forum skin out as they load the ads slightly differently and may help.

Under My Info > Preferences

You can choose a different skin - I would suggest Big Blue, as this isn't much of a change apart from how the menu works at the top.
Tried that and it's no better.

The problem is the same on my laptop and desktop, I am having no issues with other sites.