Issues with new Login System - Add them here

Issues with new Login System - Add them here

Author
Discussion

Megaflow

9,444 posts

226 months

Wednesday 3rd June 2015
quotequote all
rscott said:
Megaflow said:
marshalla said:
V-spec said:
I couldn't log in on my android phone, so selected the "beta" skin in my preferences as advised (which is truly horrible by the way and I can't work out how to use it)

Now if I put my iPad in landscape I have "classic" and in portrait I get "beta"!
Yup. "Responsive" design - as in "your screen is narrow so you must be on a mobile phone". Try it with a desktop browser - make the window narrow and it'll exhibit the same behaviour.

http://www.w3schools.com/html/html_responsive.asp
My iPad isn't doing it, suggesting it is not supposed to be.
Depends on the device's resolution, I believe. Which iPad do you have?
2. Which will likely be the lowest resolution.

CrutyRammers

13,735 posts

199 months

Wednesday 3rd June 2015
quotequote all
Finally seems to be working on the pc, after forcing a logout and back in. On the phone (android, chrome) I had to clear all my caches before it would let me in.
The beta2 skin is better on the phone, definately, crap on the PC though.
Very poor I'm afraid, PH is lucky to have such an established userbase that will put up with things like this, in a less established business this would have killed you dead.

Eighteeteewhy

7,259 posts

169 months

Wednesday 3rd June 2015
quotequote all
Not sure where to put this so here will do...

iPhone 4

Every other page I open when browsing opens up the App Store! Very annoying!

HarryW

15,151 posts

270 months

Wednesday 3rd June 2015
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Still getting what appears to be random log outs on Safari. Just posted on another thread a few minutes ago, when returning to my stuff I'm logged out? Other times logged in ok from the night before, still ok the next morning. I'm not sure if there is a link to capacity of the site, as it seems most log outs happen during the busiest periods. Whereas with my steam driven work laptop, running windoz, I never have to login even after the upgrade....
Before anyone asks I've Done all the login out, clearing cache routines etc before logging back in, it just seems random to me........

HarryW

15,151 posts

270 months

Wednesday 3rd June 2015
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Didn't log me out after posting that, which reaffirms my random description......

HarryW

15,151 posts

270 months

Thursday 4th June 2015
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Randomness continues, just logged me out when switching between threads......

perdu

4,884 posts

200 months

Thursday 4th June 2015
quotequote all
just to make the owners a bit happier, my login hasn't been needed for two days now

It now seems OK on FF with Win 7

fingies crossed peeps

HarryW

15,151 posts

270 months

Thursday 4th June 2015
quotequote all
It continues, went onto a YouTube link from the TVR new car thread, came back and I'm logged out. Is this a Safari issue or PH?

RacingPete

Original Poster:

8,884 posts

205 months

Friday 5th June 2015
quotequote all
HarryW said:
It continues, went onto a YouTube link from the TVR new car thread, came back and I'm logged out. Is this a Safari issue or PH?
If you have logged out, cleared all cookies and then logged back in with Remember Me then you should be all sorted with your cookies and it will remember you... so does sound like either that process has not fully cleared everything up, or an issue with your machine.

My Safari on a Mac always has me logged in without an issue... what is the exact spec you are running (apologies if you have mentioned it before)?

RacingPete

Original Poster:

8,884 posts

205 months

Friday 5th June 2015
quotequote all
Megaflow said:
I thought I'd try that and see what happens. So I clicked log out, closed the tab, then closed down safari entirely from running in the background, opened it back up, clicked Pistonheads, and clicked log in.

It logged me it without asking for a user name or password, I am not sure if that is worthy of rofl or banghead
That is very strange... none of our testing across multiple devices has done that.

HarryW

15,151 posts

270 months

Friday 5th June 2015
quotequote all
RacingPete said:
HarryW said:
It continues, went onto a YouTube link from the TVR new car thread, came back and I'm logged out. Is this a Safari issue or PH?
If you have logged out, cleared all cookies and then logged back in with Remember Me then you should be all sorted with your cookies and it will remember you... so does sound like either that process has not fully cleared everything up, or an issue with your machine.

My Safari on a Mac always has me logged in without an issue... what is the exact spec you are running (apologies if you have mentioned it before)?
Yep done the log out, cleared cookies, log in - remember me still happens when going away from safari and returning, that I could accept as a iPad issue but it sometimes but inconsistently logs me out between page changes whilst staying in PH and not leaving safari too, normally during peak hours in the evenings.

mini iPad 1 running iOS 8.3 standard safari browser with remember cookies from sites I visit selected?


PoleDriver

28,648 posts

195 months

Friday 5th June 2015
quotequote all
So now every time I log in on my iPhone PH wants to know my location!
WTF has it got to do with you?!

MGJohn

10,203 posts

184 months

Saturday 6th June 2015
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Having to login almost every visit past few days.

If I click on ay My Stuff without using login, I'm directed to an historical post in that thread, not the latest ones.

dxbtiger

4,391 posts

174 months

Sunday 7th June 2015
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Cannot login on the mobile website, not for about a week, chrome on Android if that makes a difference

paulrussell

2,113 posts

162 months

Sunday 7th June 2015
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dxbtiger said:
Cannot login on the mobile website, not for about a week, chrome on Android if that makes a difference
It's been said several times in this thread that it's no longer possible to log in to the mobile site.

Fish

3,976 posts

283 months

Monday 8th June 2015
quotequote all
Can you confirm when the not logging in issue will be fixed, or more specifically the needed in click login to go to your normal loggined in page. Every time now I'm having to login. Tried new cookies etc and still no good.

Windows 7 and Chrome...

Laurel Green

30,782 posts

233 months

Monday 8th June 2015
quotequote all
Fish said:
Can you confirm when the not logging in issue will be fixed, or more specifically the needed in click login to go to your normal loggined in page. Every time now I'm having to login. Tried new cookies etc and still no good.

Windows 7 and Chrome...
Can you see the 'tick box' next to the remember me on the login page? I say this because was having the same problem and only discovered the tick box when using IE (always use Chrome as a rule) where the tick box was prominently displayed - on going back to PH on Chrome, noticed the tick box but it was very faintly portrayed.

Fish

3,976 posts

283 months

Tuesday 9th June 2015
quotequote all
No it does remember me as all I have to do is click login, it just displays all the forums as if I'm not logged in then logs me straight in without the need to enter details by pressing login...

Hope that makes sense.

Megaflow

9,444 posts

226 months

Friday 12th June 2015
quotequote all
Tomorrow is a month since this new login system was introduced and Safari on iOS still doesn't stay logged in, and judging by the lack of feedback I guess Haymarket don't care. Interesting.

irish boy

3,537 posts

237 months

Friday 12th June 2015
quotequote all
Getting worse, for the last month I simply had to re click login. As of yesterday I now have to type my user details every time.