(PENDING) Why do I keep getting logged out?

(PENDING) Why do I keep getting logged out?

Author
Discussion

silverthorn2151

6,298 posts

179 months

Monday 28th December 2015
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I posted about this months and months ago.

Only happens on my iPad. I can open or look at another tab in safari, come back to PH and have to log in again.

It's a right pita to be honest.

Adrian W

Original Poster:

13,870 posts

228 months

Monday 28th December 2015
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I got kicked out on all devices at 11.30 this morning

Heaveho

5,286 posts

174 months

Monday 28th December 2015
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It's logging me out every time now, and won't recognise my password when using Safari, but will using Chrome.........wtf? Only happening on this site.

Mini1275

11,098 posts

182 months

Monday 28th December 2015
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Being logged out often while on my iPad using Safari.

hornetrider

63,161 posts

205 months

Monday 28th December 2015
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This website is st isn't it?! I don't get this crap anywhere else!

Heaveho

5,286 posts

174 months

Tuesday 29th December 2015
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Just to clarify.......I tried to access the site a couple of days ago and it wanted me to log in. When I did, it failed to recognise my password. I " changed " my password to the same one I've always had, it let me back in using that, even though in theory it can't let the same password be applied for twice. It then forgot it again the next day! But only using Safari. It works fine on Chrome!

Ollie_M

2,268 posts

106 months

Tuesday 29th December 2015
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Hi all

Apologies you're having trouble logging on. I'm afraid I can't offer a solution at this time as PH Towers is closed until the 4th.
However I will make this a priority matter as soon as the doors reopen and will keep you updated as to developments made.


Ollie

Heaveho

5,286 posts

174 months

Tuesday 5th January 2016
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Well the plot thickens for me.....just arrived home, went to log on on safari on the desktop, and it worked first time. But the site doesn't recognise my password on safari when on the laptop, but will allow it on chrome? Errrrrr..........

ukaskew

10,642 posts

221 months

Tuesday 19th January 2016
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Same for me, Chrime and Safari in the last few days.

13m

26,273 posts

222 months

Tuesday 19th January 2016
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I have to log in every time I visit PH from any device. It's been like this for months.

Adrian W

Original Poster:

13,870 posts

228 months

Wednesday 20th January 2016
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just got kicked out on everything.......................again

Driver101

14,376 posts

121 months

Wednesday 20th January 2016
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This happens to me quite a lot on here.

hornetrider

63,161 posts

205 months

Wednesday 20th January 2016
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Everyday occurrence.

Sort it out!

bitwrx

1,352 posts

204 months

Wednesday 20th January 2016
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Well bugger I. It let me in using Dolphin. Usually throws an error. I only tried to log in so I could screenshot the error message I usually get.

Perhaps related or not, in also logged in using Chrome on the same device. Or at least I was last time I checked. Will check now. Hold on.

bitwrx

1,352 posts

204 months

Wednesday 20th January 2016
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Still logged in and able to post from chrome.

bitwrx

1,352 posts

204 months

Wednesday 20th January 2016
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And all tickety-boo still in Dolphin.

angry jock

1,005 posts

199 months

Friday 22nd January 2016
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This started happening to me again on safari frown

Zyp

14,696 posts

189 months

Saturday 23rd January 2016
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And me.
Since yesterday been logged out 3 times.

Adrian W

Original Poster:

13,870 posts

228 months

Wednesday 27th January 2016
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And again

Ollie_M

2,268 posts

106 months

Thursday 28th January 2016
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Ok so we are no nearer the cause of this from what I can gather therefore I will request that this matter is escalated.